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Paid council tax direct, bailiff charging fees, what are their rights?


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Equita appear to have changed how they charge and now seem to front load all fees on receipt of instructions from their client.

 

When challenged over this they claim to say that these are only potential fees that may be charged.

 

This appears to be an instruction from their management in that the bailiff is instructed to do so which may make it hard to make a complaint against the individual Bailiff.

 

Complaints therefore should be directed at the issuing party and direction made to similar complaints so that it cannot be seen to be just a one off.

 

For what it's worth complaint should also be made to both Civea & MOJ on the basis they are trying to deceive those they visit.

 

It is unfortunate that there does not appear to be a way of finding out how many are being deluded by this and paying up.

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Ok, I respect that. If you ring them you could ask if the person answering is an actual Council employee or one from Capita or another company. Another way of getting an idea is to go to the Council website and try to pay an account - Council Tax for example and see what URL you are pointed to fi Cpita then it maybe something like http://www.pay-ecapita or similar.

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In order to make a levy on goods - a list of your possessions that may be removed for sale by auction in order to satisfy your debt - the Bailiff needs to gain entry to your home by peaceful means - either you let him in or he opens a closed but unlocked door and walks in. If he has not gained access to your home he may levy on items of value that may be outside - BBQ, garden furniture but most notably a car. Many is the time they levy on a car that does not belong to the debtor then insist the debtor proves he does not own it.

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