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Hastings Direct Admin Fees


dicksparks
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hi wanted to take out a car insurance with hastings direct filed in online form were it said no claims bonus i put in the years from my other cars policy which i still drive and was told i basically had no claims bonus for new car as it relates to old car so then they came up with a huge increase in premium £1100 which i told the advisor i would have to cancel because of this now they have taken £108.00 in admin fees out of my account have since got a insurance quote for £400 for same car they are a load of [edited] and they shouldnt be allowed to get away with it

Edited by honeybee13
Pejorative phrase removed.
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Hi Dicksparks, Thanks for taking the time to post here on CAG about your experience. I am sorry to hear you are unhappy with what has happened, no claims bonus can usually only be applied to one vehicle at a time unless agreed by the insurer. With regards to the admin fees, I would like to look into this further for you and see what I can do to help get this situation resolved. Can you please contact me directly with your policy details? [email protected] Many Thanks, Jamie

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