Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Moorcroft guy turned up at my door


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3969 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

my partner has a Debt of £165.96 for t mobile phone contracts

 

today out of nowhere a guy turned up at the door i told him she wasn't in so he posted a card tried to add links but it wouldnt let me

 

the front says the debt the reference number and who called and the back says we will only ask you to pay what you can afford in bold red, so ?

 

Any help would be appreciated or info :)

 

Thanks guys

Link to post
Share on other sites

Well for sure they shouldn't have just turned up without first having made an appointment - breach of OFT guidelines.

 

Does your partner accept there is a debt -

 

Has a Notice of assignment been sent advising that Moorcroft are the owners of the debt or are they simply collecting on behalf of the company.

 

How old is this debt likely to be (when did the default occur) ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

She has not contacted moorcroft about the debt

 

However she has a debt with moorcroft for water which she is paying at 20pcm until it gets passed onto the benefits agency because they have agreed to deduct it from her benefit

 

pretty sure their collecting on behalf of although i could be wrong.

 

Debt was passed to them about February time :)

Link to post
Share on other sites

urm

 

what are Moorcroft doing collecting a water company bill?

 

something smells here.

 

is it this years bill?

 

as for the phone 'debt'

 

have you checked her CRA file to see if it shows

 

see below

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

We decided to pay the phone bill Directly to Tmobile so

 

we forced a payment through to them as they advised us they would recall the debt

 

however once i made the payment they told me it must be made to the debt collctor

 

so now tmobile has 156 pounds of my money and wont take it off what i owe them

 

As for the water yes its this years bill something like 660.69 for welsh water

Edited by DaleDavies031
Link to post
Share on other sites

if you owe welsh water pay them

stop Moorcroft taking their cut

 

so when did you pay this money to tmobile?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

this afternoon I spoke to t mobile they said we cant stop you making payments on line if you clear the balance we will have to remove the debt from the DCA so i said fine ill do that "as its money we owed and wanted our mobiles back" so i did that and then tmobile said ok you're balance is now 0 but you need to sort the 165 out with the DCA...

 

how can i be out of debt with tmobile but be in debt with a debt collector for the same debt lol

 

Also with wated when we phoned then they sent us through to moorcroft

Link to post
Share on other sites

Poor showing by TMo here, but thats ppretty normal for them.

Get the debt recalled as soon as possible.

 

Moorcroft legally can only really chase you for whats owed and then maybe ( i say this ever so slightly) a small admin fee respresentative of the paperwork / administration fee.

Mind you, this once happened to me and it was for £2.33 from TMo to Moorcroft... When i challenged TMo they literally pulled the debt back.

 

We wil help you as best we can...

Edited by fkofilee
Link to post
Share on other sites

so effictely you owe nowt

 

ignore moorcrap

 

they are not bailiffs

and have no such legal powers

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

See this is the thing... Why do Moorcoft chase you when you still have active service with TMo...

They did that to me... It doesnt make any sense.

 

Im sure they cant just assign a 3rd party to collect when you are still in Contract?

Although i say that its like Virgin Active... etc....

 

Supply the main bulk of the service but they have a Third Party doing Administration etc for Payments.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...