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    • It is already trespass, nothing further needed to make out trespass. Not sure where ‘interference with goods’ helps you / how you’d bring a claim for that that stops them parking there.
    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
    • Our business was only transacted digitally as I was not in England at that time.  
    • Funny. But not sure I should ! Wondering if I could place pots and plants - which a) would look nice and b) would it then be trespass and interference of goods?
    • probably this buy out everyone goes on about. well just make sure they do properly sanitise your credit file. dx  
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    • We have finally managed to obtain the transcript of this case.

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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Littlewoods penalty charges


fuzzgun19
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Oh, and you can use this for the LBA, suitably adapted to reflect your own case - http://www.consumeractiongroup.co.uk/forum/showthread.php?405889-Reclaiming-Credit-Card-Charges-Preliminary-Letter-Before-Action

 

The one from the CAB site was for a trader/consumer dispute.

 

I hope that's not what you used for your Prelim Claim letter.

 

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  • 3 weeks later...

Stick to your own timescales if you are serious about court action and issue the N1 as soon as the time expires

 

Use this forum to help draft the POC and submit via post to CCMCC

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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  • 3 weeks later...

So, I've now had the "We think it's fair" letter from Littlewoods.

 

Can anyone advise of the next step, I assume It's to start a court claim, is this the right site to do it on?

 

https://www.moneyclaim.gov.uk/web/mcol/welcome

 

Is there any guide to tell me what to do/write etc?

 

Thanks.

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Hi Fuzz,

 

You should have been preparing your claim while waiting for their reply to the LBA and, if they failed to reply with the 14 days you gave them, you should have moved on with the claim.

 

In any event, you now need to file the claim using CCMCC, Salford using Paticulars of Claim (PoC) from our Site and your updated SOC.

 

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No !! That is a commercial site by the looks of it. Use them and they'll charge you for their services, in addition to the court fees you always pay (unless you qualify for Fee Remission).

 

The HMCTS free site (identified by the gov. in the address) is here - https://www.gov.uk/make-court-claim-for-money/overview

 

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remember, send 3 copies of the n1 form and POC to them when you do so.

 

I recommend using a tracked postage service for this.

 

Also online submission does not normally have enough space to fit the POC in for a credit card charge reclaim.

 

It is at this point now I recommend scanning in ALL associated materials to your case on computer. This includes letters sent (and postage receipts and delivery reports) and store them on your computer in an order able fashion. Reason being is if this makes it to a court hearing or bundle exchange, you have a lot of the hard work prepared as you go on computer. (AND make regular backups!!)

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Thank you.

 

Does anyone know how likely it is that I would have to set foot in a court. I really don't want to have to do that, and wondered if it ever gets this far with Littlewoods/shop direct?

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Hi Fuzz,

 

You should not start court action unless you are prepared to attend court if and when required.

 

If the defendant is aware that you'll do anything to avoid court (by watching our forum), they may take advantage of this and let the case go to a hearing.

 

Others may want to comment specifically about the chances of Littlewoods taking the case to court as I don't know.

 

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