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    • oh well i wonder what new fake documents they have made up then...for them to try this.... just to check nothing funky like Link have filed an n244 to lift the stay and strike out her defence....she hasnt moved since last court comms has she?   is this an n24? bit unusual for a 13mts stay to just be lifted... has she not received anything from link/kearns in the last fw weeks like a docs bundle? bit like this thread... https://www.consumeractiongroup.co.uk/topic/466576-lc-assetlinkkearns-claim-form-2-mbna-cc/?do=findComment&comment=5256397  
    • if the agreement was taken out jan 23, then she has not reached the 1/3rd mark so the car has not become protected goods under the consumer credit act.  this puts her in a very very vulnerable position regarding ever keeping the car....whereby once they have issued a default notice they can legally send a guy with a flatbed (though they are NOT BAILIFFS and have ZERO legal powers) to collect the car.  if the car is kept on the public highway then they can simply take it away and she will legally owe the whole stated amount on the agreement AND lose the car. if it's on private property i'e like a driveway, ok they shouldn't take it without her agreeing, but if they do, it's not really on but its better than a court case and an inevitable loss with the granting a return of goods order. are these 'health reasons' likely to resolve themselves in the very short term (like a couple of months?) and can she immediately begin working again ? i'e has she got a job or would have to find one?  answer the above and we'll try and help. but she looks to be between rock and a hard place . whatever happens she will still have to pay the loan off...car or no car....unless you can appeal to the finance company's better nature using health reasons to back off for xxx months.
    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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GE Money Home Lending - Help & advice needed please


steved1968
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[ATTACH]42796[/ATTACH]

 

[ATTACH]42796[/ATTACH]

 

Good evening,

 

I have been reading some of the forums recently with regards to GE Money and would like some of your expert advice please. Let me summarize...

 

 

 

  • Took out a loan for £26,000 ( Secured) in March 2005 over a 15 year period
  • Had difficulties early on in the loan and started to incur some charges and additional interest, this was then on/off like this for the next 7 years. With repayment plans put into place etc etc
  • Seperated from my Ex Wife in 2011 and ended up having to sell the house for a large loss due to pressure from GE Money & Halifax
  • Paid off the GE Money loan in January 2012

Now....I am ready to take these guys on :mad2::mad2:,

 

I requested a SAR which came within 2 weeks (yesterday),

 

I have been through this document today and the anger grew as I listed all the charges that had been applied to the account over the 7 year period!!!

 

It seems to be over £7,000 pounds in admin fee's, additional interest, solicitors fees, lunch for GE directors ( made that one up :wink:)

and I am very very confused how they distributed the final payment which I will summarize later.

 

I am going to attached a full excel spreadsheet showing my findings but below is a brief summary which may give you some idea of what I want to claim and if I can??

 

Charges I think I can claim

 

NARRATIVEFEEADDITIONAL INTEREST£3,387.61

ADMINISTRATION FEE£2,000.00

SOLICITOR INTERIM LEGAL FEES£1,089.86

INCOME ON EARLY SETTLEMENT£353.92

REFUND OVERPAYMENT 999999 CHAP£204.16

INTEREST DUE DATE CHANGE£130.01

REPAYMENT OF ADMIN CHARGE£84.00

DD RECALL CHARGE£65.00

DEFAULT NOTICE CHARGE£65.00

INTEREST ADJ£5.38

£7,384.94

 

Summary of the loan

 

ACTUALTOTAL MORTGAGE PAYMENTS£33,111.02

FINAL PAYMENT£28,006.26

£61,117.288 2MONTHS LESS INITIAL LOAN AMOUNT£26,000.00£745.33TOTAL COST OF LOAN£35,117.28ORIGINAL LOAN PLANINITIAL LOAN AMOUNT£26,000.00180£404.76

Months/Payment£72,856.80

 

 

 

In the 82 months I was paying this loan my average monthly payment was £745.33!!!!!!!!!

 

Final Payment Redemption

 

Below is the last few transactions on the loan account before it was cleared, I am confused on what all these payments mean, in particular the payment for repayment of fees and additions ( £4,539.22)

 

DATECODENARRATIVEDEBITCREDITBALANCE26/12/20114004ADDITIONAL INTEREST£67.60£0.00£27,498.4106/01/20124443REDEMPTION ( TT THE LAW PRACTICE)£0.00£28,006.26-£507.8508/01/20124004ADDITIONAL INTEREST£3.93£0.00£503.9209/01/20124444INCOME ON EARLY SETTLEMENT£353.92£0.00-£150.0009/01/20124439SOLICITOR DISCHARGE FEE£66.00£0.00-£84.0009/01/20124342BLANK?£84.00£0.00£0.0009/01/20124420REPAYMENT OF ADMIN CHARGE£0.00£84.00-£84.0009/01/20124414REPAYMENT OF FEES AND ADDITION£0.00£4,539.22£4,623.2209/01/20124416REPAYMENT OF CAPITAL£0.00£20,622.58£25,245.8009/01/20124063BALANCE TRANSFER ON SETTLEMENT£25,245.80£0.00£0.00

 

 

 

Please based on the above could you give me some advice on the following

  • Can I claim back all the charges? If not which ones do you think I should aim for?
  • If yes to the above, what is the next suggested move?
  • Can I claim back interest on these charges? I have used 8% on the charge calclulator ?( Tab 1)
  • Do the redemption figures look correct?
  • Figure on the calculator shows £9k + does this mean I have to go to court?

I am really sorry that it is such a long thread for a newbie bit wanted to try and give you as much information as possible to try and get some valued comments

 

Hope someone can help :-D

 

I will keep this thread as fully up to date as possible with all my results to aid other people in there claims.

 

Regards

 

Steve

 

Excel Sheet

 

Tab 1 - Compound Interest Calculator

Tab 2 - Summary of charges and mortgage payments

Tab 3 - Full breakdown of charges by date

Tab 4 - Final Redemption Summary

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very dif to read some of that.

 

can you not PDF some of it

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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the blues a bit dark for the text.

 

if that a reclaim spread

you can't reclaim additional or any interest entries.

 

as this is a secured loan that they charged int on the bal every month [inc the PENALTY] charges]

you should be using the foscisheet.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DX

 

Can you point me in the right direction of the foscisheet??

 

Thanks

 

Steve

 

 

the blues a bit dark for the text.

 

if that a reclaim spread

you can't reclaim additional or any interest entries.

 

as this is a secured loan that they charged int on the bal every month [inc the PENALTY] charges]

you should be using the foscisheet.

 

dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...
So you can reclaim additional interest charges that are added to statement

 

no you cannot

that was a typo

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Can anyone please advise what cover letter should go with this claim ? Your help would be appreciated

 

you can adapt the credit card charges reclaim letter from the library top left

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Morning All

 

Letter sent 24th April recorded post for charges and additional interest, they have now sent me a letter saying they have 8 weeks to look into this?? Is this correct?

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yes sadly

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good Afternoon All,Happy Friday,

 

well I received a very quick reply from GE Money virtually saying thanks for the letter but get lost because we are right.

 

They are saying that they are well within there rights to charge £40 admin fees and I signed up for that at the start with the credit agreement.

 

They are asking why I think it should be less?

 

I am a little confused how to reply,

 

I am attaching the letter back from them along with the initial credit agreement we signed

 

.Please could someone have a look and see if I can at least reply and say you are wrong and the amount charged was illegal .

 

I am also attaching the letter which I sent them which shows In total for a £2k0 loan

 

I have paid back over £61k ( average £745 per month) through 82 months of the original loan period of 180 months,

 

if I would have continued to pay at this rate I would have paid back a staggering £134k

 

I know everyone is busy

but if anyone could help

 

I would be very grateful

 

Regards

 

Steve

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att un-approved your name isshowing.

 

i'm not sure where this went wrong

 

but you cannot reclaim the add int unless you can prove it was all due to their PENALTY charges.

 

you cannot reclaim the sols fees as its been to court

they are allowed to charges them to the account.

 

it seems to me you placed the claim with checking back here first.

 

the only fees you can reclaim are those detailed as

 

admin fees.

default notice fees.

dd failure fees

 

as for the £134 k bit astonishing!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DXThanks for your prompt reply, noted that I left my name showing but not overally concerened about this unless it is against forum rules.Noted your comments with regards additional interest but I am sure I have read or been informed that this is OK to reclaim?? Is there a standard reply with regards the admin charges on how I can justify that these are in fact unlawful and unjustified? Any help would be appreciatedRegardsSteve

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the FSA now the FCA

 

on PENALTY charges

 

clearly stated that ANY punitive fixed sum penalty charge must reflect the 'ACTUAL ADMIN COSTS' of the company.

 

mere ly stating they are on / in our T&C

or that we confirm they ar a suitable level is bowlarks.

 

sadly you'll find whatever you want out of GE

 

they ALWAYS wriggle

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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