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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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knowhow returning laptop after 6 days unrepaired?


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Agreement? You mean their useless insurance?

 

Can you elaborate more on the damage? How long have you had the laptop for?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Hi toodoo9011

 

Welcome to CAG please be patient as its the weekend it may be quiet but you will get the wisdom of the other caggers, please have a look around the forums and other theads in the mean time.

 

Could you please try to give us a better description of your issue and remember the insurance/warrenty does not override your right under the Sale of Goods Act (SOGA)

 

1. When did you purchase the Laptop?

2. What exactly is the fault with the laptop?

3. When did you report the fault initially and to who?

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Hey stu

 

The op said it was an accidental damage issue so he wouldn't be able to invoke sale of goods

 

What sort of accident was it? Fall etc, how badly damaged is the laptop?, have they given a reason? Excessive/negligent/etc

 

You can do a data protection request for the report they used to reject it

 

And finally what make is the laptop sounds daft but soe damage a lot more easly than other

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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i would check with that advisor again

 

unfortunatly due to past accounts on here although stores often promise they cant deliver as all refused repairs have to go through garry perriment

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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i would chase him VERY often then

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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  • 2 weeks later...
  • 1 month later...

Good luck contacting Mr Perryment, if he does exist

 

i have sent 2 letters to him personally, both recorded delivery, NO REPLY

 

i have sent over 30 emails to knowhow at numerous different departments,including claims investigation, and CEO sebastian james, ALL WITH NO REPLY

 

check out what people think of them here - https://getsatisfaction.com/curryspcworld/topics

 

check out what BBC watchdog say about them www.bbc.co.uk/blogs/watchdog/2011/10/...

 

just ring them on these numbers -

0800 0234701

0800 5878787

or

01594 332592

 

or better still take them to court, make them pay, give their legal team a ring - 01727 202030

 

and get in touch with the financial ombudsman, BBC watchdog and trading stangards

 

good luck

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  • 1 month later...

Peryment does exist, but we have plenty of threads here to back up the fact that he or more so his team, are pretty useless when it comes to customer service. They seem more than happy to take money for silly "insurance", but rarely, if ever actually fix anything.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Not really. Maybe 1-2% of people even know this site exists. Others simply put their head in the sand and write it off as a bad experience

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It was a quite frankly absurd statement. No company could get away with rarely, if ever, fixing stuff they are obliged to. All warranties, whatever the product, whatever the retailer has things that aren't covered. The warranty on my boiler states misuse and neglect aren't covered. I also have to service it to keep the warranty intact. If I didn't service it or I somehow used it incorrectly, do you think the warranty company should honour the claim?

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Actually a hell of a lot of companies get away with it due to people not knowing their rights. A lot of companies also tend to ignore soga, and also KNOW that their silly warranties are in ADDITION to your statutory rights. We see it here time and time again. Even when people write a formal complaint and quote soga, the company dismisses it outright. It's only after intervention by trading standards or a court claim on their desk that they sit up and follow the law. Even then they call it a gesture of goodwill.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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