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    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
    • Just the sort of people you despise eh Jugg  You would be much happier among your mates in that room with Rayner begging for votes 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I dont know what exactly i should do.

 

QuickQuid was not reporting to the CRA correctly in whch I raised disputes and got in touch with both QQ and noddle. After a month of fighting, It seemed the QQ had finally sorted it and was up to date and had the right information( account balance, account status) until i received my new report just yesterday.

 

NOW even though my account with QQ is very much open and active, the CRA have informed me the account is closed and ' settled'

Even yesterday a manager at QQ confirmed my account was open and emailed me to say that too...

 

Other than raise disputes AGAIN and have sent emails to this manager asking for an explanation, what else can I do? Any ideas anyone?

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QQ have informed me that because I am on a repayment with them via direct debit, collection activity is not happening so therefore they update the account is ' settled' although if i chose to stop paying, collection activities would start and my credit file would change...i didnt think it happened like that !!

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Should be an Arrangement to pay marker AP Closed and settled is just that, they cant go changing it as they see fit as it is incorrect

IVA Entry Removed

Nationwide Default Removed

Nationwide Joint Account Default Removed

Natwest Default Removed

Blackhorse Car Finance Court Claim - Won

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The very last thing you need on file is a AP marker this has as much impact as a default on CRA files.

This is an unusual approach but there is nothing wrong with it and it is to your benefit.

 

The creditor chooses how and when they update files and this is actually a good method, also gives you the incentive to keep paying!!!

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It has the AR ( Arrangement to Pay) marker up until december 2012. Then as 01/01/2013 it is UC ( unclassified ) and got a ST underneath which is closed/settled!! and is now in closed account section of noddle...not open.

 

Account start date 11/07/2012

Account end date 01/01/2013

Opening balance £ 1,000

Repayment frequency Monthly

Status history

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

2013

UC

ST

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  • 2 months later...

Initially I had a loan with QQ for 800..which i could never pay back in the end, and after extensions and a default fee, apparently it went to 1012.

 

My default says It was £800 + one £12.00 default fee and no other interest or charges are accrued.

 

A manager at QQ stated i owed 1362 initially.., yet the reps say 1012, and the default says 800... which one am i to follow?

Im in repayment plan with them, and have about 11 months left to pay assuming i owe 1012..and have been paying on time since october.

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You go by the one on the credit file. Chances are they have added unlawful interest and charges on the account. Proof is that the default doesnt match the one they are saying.

 

Best way to check is either SAR them, or demand a FULL and itemised statement of account.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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My default says It was £800 + one £12.00 default fee and no other interest or charges are accrued.

 

...

Remember, you are dealing with a bad PDL. Take EVERYTHING they say with a pinch of salt.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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When requesting a sar, address it to the data controller at their registered office.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Correspondence Address: 483 Green Lanes, London, N13 4BS

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Im still in negotiation with QQ. I have offered a repayment plan but they are refusing. They just keep sending me texts to call them. I don't but I do respond by email. They have added £12 late fee charge. How often do they add this, does anyone know. It is almost like they are ignoring me on purpose so they can add more charges.

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I managed to sort my repayment plan using LiveChat, and the envelope box at the top if the chat box, u can out ur email address in and it sends a copy of ur chat to the email address....i spoke to a lady called Rachelle from the collections department.

 

Got mine down to 56 a month as my income was low.

 

May be better to do it that way, then get them to email u the repayment plan...

 

normally the 12 fee is a one off..

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Thank you. I have attempted to go on live chat but they have blocked me from using it. It says I need to contact them by telephone. I have spoken to them by telephone several times but we just go round in circles. At least by email I can show that I am not ignoring them and that I am genuinely trying to set up a repayment plan, which I am. I know what I owe so if they pile on charges etc, I will make a complaint and copy the world and his wife into my letters. I really want to start paying it off.

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Never talk to them on the phone...

 

OK so u keep emailing...give them about another 4 weeks...if nothing, report them to every authority going.

you can also try this guy...called pete, who is in the final resolutions team...png@q uickquid dot co dot uk if u get me x he SHOULD answer you within a few days.

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I actually spoke to someone on live chat just now and kept a copy of the conversation. I cant believe they have added £162 on top of what I owe. They want me to pay the £162 in 4 instalments but they want £750 in June. I am disputing the extra they have put on. I have sent a complaint email. I will forward a copy to Pete, thank you for that. How do you make your repayments?

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People advise against it, but i am using Direct Debit...they so cheeky tho, they tried to get me to give them the lomg number across my card...but for direct debits thy only need sort code and account number. For the 8 months they have been good....but this month they didnt debit my account even tho the money was there and has been for a few weeks, they reckon they attempted to take it today but they wont know for 2 woring days whether the DD failed or not...stupid.. so Ive just sent off for a Subject Access Request to see exactly what i owe n what they have on me..

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