Jump to content


  • Tweets

  • Posts

    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
    • As the electric carmaker sees sales fall and cuts jobs, we take a closer look at its problems.View the full article
    • Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this? Every day is a school day.
    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

ESA 0 Points, now HB and CTB stopped :(


djwillyk
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4056 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Update, i have a letter today that says "Important information for esa support group customers"? then it says "Our records show that as a result of your work capability assessment you have been allocated to the support group" then goes on to say about volentry work focused interviews. Its from the ESA Diary admin team? Do i take this as good news that the reconsideration has been done in my favor or could this just be a weird letter as ive had nothing else arrive about this?

I really hope its good news as i can start a new chapter of trying to get better without the awful stress ive had the last few months.

Link to post
Share on other sites

  • Replies 53
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Well it sounds like you have been put in support group and so don't have to attend any work focussed interviews unless you want to, and if you don't want to then you don't. Support group well done, seems they decided in your favour.

Link to post
Share on other sites

Well it sounds like you have been put in support group and so don't have to attend any work focussed interviews unless you want to, and if you don't want to then you don't. Support group well done, seems they decided in your favour.

 

Thats what i thought but just worried as to why i have not had any other letters, it seems like this should have come later on?

I really hope they have come to this decision as since the work caperbility thingy my life has been awful through worry.

Link to post
Share on other sites

I would be tempted to ring them and ask them to confirm that you have been placed in the support group.

 

Would love too but due to all this our phone has been cut off so no chance and its not like i can pop in a phone box.

Link to post
Share on other sites

:djwillyk:

Your letter sounds like the invitation to voluntary work focused interviews for claimants of employment n support allowance with the support group component. 'ESA120' in the bottom left-hand corner?

Margaret.

 

 

Yes this is it, do i take it they have made a descision?

 

and to the other question i cant drive anymore and my partners car has been sat up since this happened as we cant afford the insurance so have no way of getting there at all.

Link to post
Share on other sites

:djwillyk:

By far the most likely senario is that Jobcentreplus've reconsidered their decision and revised it in your favour. But you won't know for certain without an award letter, which may turn up within the next few days, or seeing the extra payments in your bank account.

 

Margaret.

Link to post
Share on other sites

Can I ask how you can get internet link without a phone line please? I would love to go without phone, but can't get internet without it- how is that possible?

 

Some people use mobile phones for internet prob no phone credit but internet credit or just top up dongles so no need for a landline!

Link to post
Share on other sites

Ive had no other letters yet, our phone has been cut off but our internet is still going (thank god but prob will go off any moment) my partner does have free minutes on her mobile but has never let us call the esa numbers for some reason just get the this is a sky talk announcement jargen.

due a payment this week so will see if the amounts are different.

Link to post
Share on other sites

Can I ask how you can get internet link without a phone line please? I would love to go without phone, but can't get internet without it- how is that possible?

 

 

Internet dongle's the way to go!!! That way, you don't have the expense of monthly line rental. Mine is £15.00/month from 3 - and I never run out.

 

 

Impecunious!

Link to post
Share on other sites

if you need a 01xxx numbr to ring the DWP PM me, I have one which I have stored on my phone and has worked for well over a year now, in fact I just used it myself as I am trying to sort myself an ESA3 form.

 

Its not 0845 and will work out of normal contract minutes.

Link to post
Share on other sites

Ok panick over, my partner managed to get trough to a random jobcenter and was told to go to our local one, we explained this is not posible in my condition unless medication and travel is planned in advance to which the nice chap said he will call them for us. 10 minutes later we got a call and the lady apoligised and said as i have been put in the support group there system had an error and didnt pay so she will arrange an instant payment today horaa.

I suppose thats good news that has confirmed ive been put in the support group which is such good news but also shows the utter incompetance of atos!

Link to post
Share on other sites

Hi dj

 

Just wanna say I'm really pleased you've managed to get sorted and well done for staying strong and getting confirmation of being in the support group.

 

Up2

Thank you so much, this help from everyone saved me from giving up, To be honest the dwp have been very good just the atos part really messed up.

Still going to carry on with the atos complaint i think.

Link to post
Share on other sites

got an arrears payment from the 14 may 2012 to the 24 march 2013 of £219, this cant be right can it? My brain wont work today and cant even start to work it out but im sure from week 13 (14 may) to now should be more. I havent got the energy to do much about it now but this must be wrong?

Link to post
Share on other sites

just to add i apllied for esa in march 2012, went to the medical assesment november 2012, won the reconsideration two weeks ish ago. I phoned them up and the lady said thats all the arrears, i said do they not pay from the 13th week she said no!,

 

I am very confused about how this all works and just need someone to clear up that,

a) because i won the reconsideration the support componant should be backdated to the 13th week.

b) its not my fault the didnt arrange the assesment till november.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...