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    • Speeding "tickets" are not like parking tickets. They cannot be appealed.  No you won't get one of them cancelled. They were two days apart and so will be treated as separate offences. If your speed was 53mph or below you will be offered a course for one of them (cost of about £100 but no points). For the other you will be offered a fixed penalty (£100 and three points). If you want to decline either of those offers the alternative is prosecution in court, where the financial penalty will be considerably higher. Make sure you respond to the "requests for driver's details" within the 28 days allowed. Failure to do so will see you commit a more serious offence which carries a hefty fine, six points, and an endorsement code which will see your insurance premiums double. Also make sure you submit your driving licence details if you accept a fixed penalty.
    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Firstly, the behaviour and attitude of the Bailiff's in this matter is appalling.

 

To clarify the position of an HCEO in these matters I would advise that the enforcement of residential repossession order can be carried out by HCEOs if the matter is transferred to the High Court under Section 42 of the County Courts Act 1984, thus obtaining a writ of possession. This often arises where the County Court Bailiff has either failed to complete the eviction or if they have quoted an unreasonable time scale (many have quoted up to 4 months). Not many cases like this are passed to the HCEO though.

 

Providing the writ is correct and valid (I'm unsure if the tenant's claim regarding the CCBs paperwork are correct in the video) then the HCEO should not fail to evict.

 

In a matter like this it would be prudent to attend with the Police who should then arrest anybody that obstructs the HCEO or causes a breach of the peace.

Further, the Police should not be siding with anybody, they should side with the law.

In this case do you reckon the police should have felt the enforcers collars at the point they disobeyed Sgt Mo, and re entered the garden over the fence?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Possibly, but I'm unfamiliar with the claims of the so called 'vigilante' regarding the CCB and form EX96 as it would appear were the Police.

 

More importantly the CCBs need to be disciplined for what was clearly unprofessional and threatening behaviour.

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Possibly, but I'm unfamiliar with the claims of the so called 'vigilante' regarding the CCB and form EX96 as it would appear were the Police.

 

More importantly the CCBs need to be disciplined for what was clearly unprofessional and threatening behaviour.

They are prima facie guilty of several criminal offences, as per one threatening violence, and I would say that their conduct in Public Office during this botched reposession amounts to misfeance, itself a criminal offence, one that cannot sadly judging by Marstons recent issues be levelled at private enforcers. They should be sacked.

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"Possibly, but I'm unfamiliar with the claims of the so called 'vigilante' regarding the CCB and form EX96" So you have never seen an EX96 nor carried out such an eviction/repossession ? (And who called who a 'vigilante' ?)

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"Possibly, but I'm unfamiliar with the claims of the so called 'vigilante' regarding the CCB and form EX96" So you have never seen an EX96 nor carried out such an eviction/repossession ? (And who called who a 'vigilante' ?)

 

Our evictions are carried out under a writ of possession obtained from a sealed possession order. That is all we need.

 

And the Youtube video is posted by somebody calling themselves Vigilante33o for Vigilante TV....

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Our evictions are carried out under a writ of possession obtained from a sealed possession order. That is all we need.

 

And the Youtube video is posted by somebody calling themselves Vigilante33o for Vigilante TV....

 

But can you only gain peaceful possession ? What if possession is peacefully resisted ? Does the sealed possession order means that anyone on the property is there unlawfully and can be removed by force by an HCEO ?

 

I think the problem with these thread debates, is that often we don't find out the exact legal position, if there is a clear position. Perhaps there is need for major reforms of laws in this area.

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But can you only gain peaceful possession ? What if possession is peacefully resisted ? Does the sealed possession order means that anyone on the property is there unlawfully and can be removed by force by an HCEO ?

 

I think the problem with these thread debates, is that often we don't find out the exact legal position, if there is a clear position. Perhaps there is need for major reforms of laws in this area.

 

Indupitably UB

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There is nothing in law to say that the execution of a writ of possession must be 'peaceful'. Indeed, most evictions undertaken by an HCEO are usually against trespassers (often squatters / persons unknown) and the HCEOs are often met with some resistance.

 

In any execution of writ it is an offence to obstruct an HCEO or his agent:

 

Section 189 of the Courts Act 2003 / Section 10 of the Criminal Law Act 1977

The Courts Act 2003 amended part of The Criminal Law Act 1977 which made it an offence to obstruct a Sheriff’s Officer in the execution of a High Court Writ. Under Section 189 of the Courts Act 2003, the 2003 Act amends Section 10 of the Criminal Law Act 1977 so that a person is guilty of an offence if he resists or intentionally obstructs any person who is an enforcement officer or a person acting under the authority of an enforcement officer and who is engaged in executing a Writ issued from the High Court.

 

As already mentioned, not too many residential repossessions are transferred up to an HCEO.

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Something I failed to mention is that almost all of those possession orders transferred to an HCEO will be where the landlord is the claimant and it is renting tenants that are evicted, usually for non-payment of rent. The type of eviction featured in the video will almost always fall under the Consumer Credit Act and are therefore only carried out by the County Court Bailiff.

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Something I failed to mention is that almost all of those possession orders transferred to an HCEO will be where the landlord is the claimant and it is renting tenants that are evicted, usually for non-payment of rent. The type of eviction featured in the video will almost always fall under the Consumer Credit Act and are therefore only carried out by the County Court Bailiff.

Thanks HCEOs, I thought that would be the case.

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No problem brassnecked.

 

It would appear from the YT update that the bank went to the high court, who authorised action by HCEO's and the Police then did not do anything.

 

I'd be interested to know why an HCEO would fail to complete the eviction. The only reason should be that the order was stayed for some reason.

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No problem brassnecked.

 

I'd be interested to know why an HCEO would fail to complete the eviction. The only reason should be that the order was stayed for some reason.

 

According to the info on that video feed, the HCEO's did not fail. Their is an allegation by the people who tried to stop them, that they used excessive force.

 

The question is what reasonable force can an HCEO apply to gain the eviction. This is I suppose the reason they ask for Police to attend to act as witnesses, as otherwise they could be accused of criminal offences that are not true.

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