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    • Why so many loans? I would question whether there has been irresponsible lending here. What checks did these lenders complete, before they loaned the money? At some point, suggest you send SAR requests to each company to check what is on file.  
    • Thank you for the letter, that makes things a lot clearer. So it's a statutory demand rather than self-certifying. See what @Man in the middle thinks but to me, it seems as if the lawyer has a good strategy and seems to have covered all the bases. Although MitM thought you didn't need a lawyer, is s/he going to be at court wit you? HB  
    • Could you post up the letter, with your personal info and their reference covered up, please? It should say Letter of Claim, but let's have a look just in case. HB
    • I know dx, a lot of it was my partner and how she felt about it. I also appear to be addicted to my credit file being clean. I still worry for my partner she has too much on as it is, but I am ensuring I manage both of ours so She can forget about. i guess in terms of time I bet masses are defaulting with this economy as it is right now and high interest rates might be the only thing going for me right now. I guess  I’ll find out
    • Please see below for an extract from the letter more about my case. You have been convicted of two matters of failing to give driver details linked to two speeding offences and been disqualified in your absence. You confirmed that you did not receive the court documentation and the first you knew about the cases was on 3/6/24. As you can make a statutory declaration it is possible that we will be able to persuade the police to accept pleas to either or both of the speeding offences as they were committed within a very short space of time and withdraw the two fail to give driver details offences as normally if you plead to one or other of the speeding or fail to give driver details the prosecution will withdraw the other related offence. If successful you would not face a totting ban. In respect of the speeding offences, it could be argued they were committed on one occasion due to the proximity of the time and location and we may be able to persuade the prosecution to drop one of the speeding offences. You are technically guilty of all the offences because you accept it was you driving when the speeding offences were committed and that you did not update your change of address with the leasing company when it was your responsibility. If the prosecution will not withdraw the two failures to give driver details offences, you will face a totting ban but will be able to put forward an exceptional hardship argument. This  may or may not go ahead at the court hearing date, so we need to prepare for all eventualities. As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge. The court have dealt with the matter very quickly and have actually listed your matter for an application to suspend the disqualification pending appeal on the above-mentioned date. We could actually use this date to make the statutory declaration in court having explained the situation to the magistrates and then see if the prosecution will agree to accept pleas to one or both of the speeding offences as a way of resolving the matter without the need for you to put forward an exceptional hardship argument. It is possible the case would need to be adjourned so that we can make those representations, or the court may want to go ahead and hear the exceptional hardship argument. The outcome of your case is always at the discretion of the Court.  
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DFS Sofa Sagging after just 1 week


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hello guys,

 

i've got a bit of a dilemma here. I for the first time shopped at DFS and bought a 2 seater + 3 seater OMBRE sofa set (approx £1400). I ordered these in early january and they seemed fine in the shop - firm and reasonably tough leather. Last week, when i received these sofas, I noticed that the top of the backsupport cushions were somewhat creasing/sagging, as though they were not filled in properly. I asked the delivery guys and they said that they were not 100% sure, but it must be because they are new and may need to settle. These sofas are kept in my lounge which i only use now and again. I've now been using these sofas for approx week, but they are already badly sagging and the cushions tend to be left with pressure dents from the persons weight and hardly rise. Surely this is not normal after only 1 week use?

 

I phoned my local DFS to complain and the lady got very shall we say "rude" and trying to shift the blame on me. Eventually she said she will send someone out on monday to check them out.

 

My worry is that they will try to fob me off with their jargon and trap me, making it sound like it's my problem, so what do you advice i do?

 

How shall i prove my case?

 

Sorry i don't have enough posts to give you a proper link, but here is the link to the sofas i bought (REMOVE SPACES): htt p : // ww w. dfs . co . uk /sofas / leather-sofas/ombre

Edited by looking4advice
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if you type dfs in the search bar on cag you will find quite a few threads with similar issue.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

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I had a similar problem with DFS a few years ago and was continually fobbed off by my local store and the "area manager". In the end I found a website where one could post pics, took some pics of the suite and headed it "look at the fabulous quality of DFS suites". As I wasn't slagging them off by saying it was a load of rubbish there wasn't much they could do. I then sent the link to the website to their head office, Darley Dale I think, and very very quickly another "area manager" contacted me and the problem was resolved virtually overnight.

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Here's some photos...Note the DENTS and the sagging corners in some of the photos (REMOVE SPACES!):-

 

http ://s4.postimage.org/rbk8ate65/P1050100.jpg

http ://s4.postimage.org/v97i080zh/P1050101.jpg

http ://s4.postimage.org/8ls8u2lfh/P1050102.jpg

http ://s4.postimage.org/eb8hedrlp/P1050103.jpg

http ://s4.postimage.org/iyejg5eyl/P1050104.jpg

http ://s4.postimage.org/m6j0t718d/P1050105.jpg

http ://s4.postimage.org/6mbn2nr3x/P1050106.jpg

http ://s4.postimage.org/g857iyi9p/P1050107.jpg

http ://s4.postimage.org/4x2julbel/P1050108.jpg

 

What do you think?

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thats a great idea, but what website was it and why could you not slag them off? You should have every right to complain and review their service online as long as your not aiming it at an individual.

It was a website run by Yahoo, I forget the name but Yahoo closed it down. I'm sure there are others very similar. Try flikr or create a yahoo profile.

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  • 2 weeks later...

I went back to the local store where I made the order, the manager kept making lots of excuses and said their sofas are all quality checked before sent out etc.... he blamed it was the way we used it. Like johnjordan, I contacted the head office, it wasnt sorted out as quickly as him, but evetually they swapped it for me.

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