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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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problems with mobile phone co orange,


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it happened on a regular basis with me, i damn near smashed my van to bits on one occasion, i got that frustrated. because with orange you have to enter the phone number before you speak to anyone im sure they used to see me on their screen and just cut me off!im on contract as i run my own business, it would be a nightmare having to top up constantly etc. im popping my letter in the post tomorrow politely asking to be compensated. they prob wont reply as per! i saw somewhere on your thread you mention john peters case he took 02 to court, similar to my case. i found that story also but no conclusion. did you have any joy with that??

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Did I? I cant remember. Can you find it and give me the page number please. Sounds bit cheeky but that thread is massively long lol and you have read it recently :p

 

Topup £25 you get 1500mins which is more than enough, no?

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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Googled it now, and the only thing that comes is http://www.dailymail.co.uk/news/article-1053354/Family-faces-losing-home-credit-rating-blunder-mobile-phone-firm.html

 

 

And that really is what I found at the time and even so now as well.

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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thats the most similar case to mine i have found, i also applied to my bank for a business overdraft after a bad debt from a customer! i lost £7k on a job and was then refused an overdraft due to not passing credit scoring!!!

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Also I woudln't go to to FOS or any other regulatory body they dont do much not in the sense of compensation anyway.

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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mobile phone companies aren't regulated by them, they're regulated by ofcom, it also doesn't fall under the consumer credit act either apparently. i think its a completely different set of rules from your case. i wasn't planning on going to ofcom, my complaint with the company is dealt with now so its just a case of seeking compensation in relation to that. im sick and tired of orange now so if i get no joy from my letter im sending tomorrow ill just file the case in small claims. that sounds a little tricky though after reading your thread.

 

i did however take an employer to tribunal about 6 years ago and the process seems fairly similar with regard to filing things on time etc so ive had a little practice with that side of things. he settled before the hearing and i got more than i originally asked for!!

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hi guys, does anyone have good knowledge about Subject Access Requests??? Orange are telling me that my SAR is now complete even though there is no billing information, no correspondence stating that i owed any money, no letter before default (i know they aren't required to do so by law but would be fair to have sent 1), i have more copies of email correspondence than they have sent in SAR. i just feel that when i ask for complete disclosure that i should be sent more than i already had myself??? any help would be appreciated guys

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Employers might work differently than companies who are corrupt and want to save every penny.

 

I dont have knowledge of SAR but folks on here do.

 

For the small claims it aint that complicated. You issue your proceedings via MCOL online. The defendants have a time period to reply by on what they wish to do. For me it was they will defend the whole claim. Then both parties have to fill out an Allocation Questionnaire. The defendants will also be asked to file a defence at this stage. The case is then given a date.

 

Mine took longer and seems more complicated because I re-served my particulars which I amended. So these had to be approved by the District Judge, then sent back to me, which I then had to send to HSBC who then replied on what they wish to do - again defend the claim and previous defence will remain in force.

 

So, after all that (for me anyway) I was issued a date for the hearing in Dec 2012 (4 months after all that). October and September and a week of August should really be shaved off the time scale generally if that makes sense.

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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No, I thought I wrote it confusingly, what I meant was in December my court date was allocated - they wrote to me on 03/Dec/12 saying you got a date for 27th Feb.

 

So if you take out the 2months for amendments of particular, that should have been in October. So my hearing would have been in Dec/Jan!

 

I thought there was a cosy chat in October, but there was a mix up on the courts behalf on dates, and then it got back on track.

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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Possibly. However, you got to bare in mind the courts are busy with other cases (there must be a case of priority as well as first come first serve as well?). So as your in Birminigham, as its a bigger city than Nottingham, I would guess the court over there will be busier than Nottingham.

 

When you issue proceedings via MCOL online, it will start off with HM Northampton as that's where all small claims begin and then are re-allocated to your nearest court (mine was re-allocated once my amended particulars were approved, it was part of the directions. This is where the bit of mixup of dates happened in October as well in my case!)

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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When did you send the complain to ICO?

 

Hi noddy, I haven't yet, I sent orange an lba last week and spoke to the ico about the issues I've had. They said it would be something they would be more than happy to look at but they have quite a back log of complaints so could take some time. They were very helpful but before I send a complaint I wanted to be sure I'm right.

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