Jump to content


  • Tweets

  • Posts

    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Jeep - Rejecting a vehicle


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1278 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

We bought a Jeep Grand Cherokee last week on Wednesday, but the day after purchase on the Thursday the kick down became intermittent. This happened again on the Friday so we never used the vehicle again as in my opinion it was dangerous to drive.

On the Monday we contacted the dealer who collected the vehicle on the Tuesday, but their service department was unable to rectify the fault. The second hand car dealer then sent the vehicle to a franchised Jeep dealer who has had it since Wednesday this week.

Unfortunately although the franchised dealer has experienced the fault while test driving, they have been unable to pinpoint the issue and resolve it as no fault code is showing up on their diagnostic machine. Another test drive and no fault, but a third test drive fault appeared.

In the meantime, we do have a loan car from the dealer however it is manual so can’t really use it anyway and can understand that as fault is intermittent and can take time to resolve. We don’t blame the dealer as there is no ways they could have known about the intermittent kick down. However no one can give us a time frame which could be days, weeks or even months before the repair is completed.

The other concern is that every one including us may think the fault is resolved, but a year or two later the fault may re-appear so we are rapidly losing faith in this particular vehicle. However as it would be an inherent fault we may be covered under SOGA, but don’t want the hassles later on anyway.

Our HP agreement states that we have a "Right of withdrawal” and it is available to us for 14 days after the agreement is executed. If we wish to withdraw, we need to advise them in writing or orally by phone. If we go down this route and don't return the vehicle then we need to pay the credit in full which is understandable, however no mention of what happens if you return the vehicle.

Our deposit was almost one third of the cost price of the vehicle, plus we paid 6 months tax and insurance costs. In addition, another £90 for tow bar electrics and a spare key. Probably a total of about £3500! We cannot afford to lose this type of money.

I am not sure whether we should officially reject the vehicle and execute a “Right of withdrawal”. Our concern is if we use the latter and want to buy another vehicle on finance, we may have issues. I suppose we could ask the fiancé company to “hold” the finance for us while we look for another suitable vehicle.

Can anyone offer any advice on the above please? Thanks.

Link to post
Share on other sites

  • Replies 51
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Do you know the fault code and can you post it?

 

That is the problem. No fault code is showing, but the mechanic at the Jeep franchise has experienced the problem while on a test drive. We have sort of lost all faith in this vehicle especially with a main dealer not being able to locate the fault!

We will be writing to the dealer and finance company invoking our right of withdrawal so that even if the fault disappears there is a written record of what may be an inherent fault. We have no issues with dealer who has been very helpful and is unlikely to have known about the fault at time of sale due to it being very intermittent, but we would rather source another vehicle.

Link to post
Share on other sites

It could be an inherrant condition of the vehicle i.e. it meets the design and operation of the vehicle. Unfortunately you don't post the age and mileage or exactly which varient. Some auto boxes "learn" driving styles and when there has been a change of ownership this has been known to cause issues. I've come across similar issues before and have been sent to investigate where no fault could be found. Invariably it rectify's itself but as I have not a lot of experience on American 4X4's I cannot say with any certaincey that this might be the issue.

 

Now if you had bought a proper english 4X4 I might have a better clue as to how to progress.

 

You've got to admit though surfer, that Cherokee is a pig ugly and dated vehicle!!!

Link to post
Share on other sites

I was looking for something more reliable than a Landrover as they are known for unreliablity. It appears the fault was a poor connection in the wiring to the turbo boost. Seems to be running okay now.

Link to post
Share on other sites

I'd like that explained a bit more. Kickdown operates by closing a valve in the gearbox and isn't really related at all to the turbo. Of course they can work in conjunction with each other, but that's not kick down.

Link to post
Share on other sites

All I know is that if I pressed the accelerator, it would not change down and take off although it would downshift and upshift on normal driving. I am no mechanic so have to assume what they tell me is correct.

Link to post
Share on other sites

Be certain to keep safe any paperwork for this and if you haven't been given any, then get some. Should this happen again you will be able to refer it back as an inherent fault which was there at purchase.

Link to post
Share on other sites

Be certain to keep safe any paperwork for this and if you haven't been given any, then get some. Should this happen again you will be able to refer it back as an inherent fault which was there at purchase.

 

Thanks to this forum I am aware of the inherent fault bit and have logged in writing the complaint with the finance company and the dealer plus I asked the Jeep franchise for a copy of the invoice they were giving the dealer. Only difference is that they removed the costs.

The dealer has been first class and very helpful to the extent that they supplied a loan car.

Link to post
Share on other sites

We have recently bought a 2005 Jeep Grand Cherokee CRD Limited with 60,500 miles on the clock and full service history,

some with the main dealer (1st 3 years).

 

Although mechanically these vehicles are fairly sound as they have a Mercedes engine and a good transmission box,

they tend to suffer from electrical/software failures which can be expensive.

 

Warranty Wise seem to offer a good deal for the vehicle at £60 per month plus as long as have not claimed, you can cancel giving 30 days notice.

My only concern is that your card is debited and no DD is raised.

 

They advise that in case of insufficient funds the payment is declined and no charges are incurred.

 

We have never ever bought an extended warranty previously as we have always bought Toyota cars

which in comparison have been fairly low tech and easy to repair.

 

One could always put the £60 into a savings account, but if several months down the line you require a repair costing £500 you have a problem.

Do you have an opinion on these extended car warranties? Thanks.

Link to post
Share on other sites

i tend to find many extended warranties have too many hidden get out clauses.

across the whole product range not just with vehicles.

 

buying from a dealer SOGA gives you free come back

 

but could be limited .

 

http://www.oft.gov.uk/business-advice/treating-customers-fairly/sogahome/forcustomers

 

http://www.adviceguide.org.uk/england/consumer_e/consumer1_cars_and_other_vehicles_e/cars_buying_a_secondhand_car_e.htm

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I have a very real concern with Warranty Wise now.

 

I thought I would do an online quote to see what the price would be if I decided to take out a warranty.

 

I filled in the car details and my name and contact number and at the bottom of the page clicked the "Continue" button

to take me to the next page which then showed the options plus the prices.

 

At no time did I click on a "submit" button although I did untick the box for normal marketing clause.

 

While I was deliberating the prices, the phone rang and it was Warranty Wise enquiring if I was interested in one of their policies!

 

I told them in no uncertain terms that I did not expect a phone as at no time had I agreed to them obtaining my details.

 

Surely this should not be happening as I had not submitted my details to them?

 

Can companies lift your details from a web page even though you have not submitted it to them?

 

Does seem to be very ethical!

Link to post
Share on other sites

Just to add, unfortunately when they contacted me, they made it sound good and I agreed over the phone provided that the first payment was taken on the coming Wednesday. After the phone call I tried to find their T & Cs on the website, but it s a bit difficult. Anyway this morning I phone them to cancel and straight away I am told that they need it in writing. Why is the cancellation required in writing if the original contract was verbal? I could not find this requirement anywhere on their website. Sent an email anyway to cover myself.

On speaking with the rep this morning, I was told that the person who handles the cancellation is not at work until later in the day. Everything is now beginning to get a bit iffy especially as I do not want the first payment processed even though the agreement only starts on 20th November 2012. I now realise why payments are card payments and not direct debits as recurring payments on a card are very difficult to stop!

Link to post
Share on other sites

I now realise why payments are card payments and not direct debits as recurring payments on a card are very difficult to stop!

 

Quite easy to stop. Report your card lost and get a replacement.

 

Couple of days without card so prepare for that.

PUTTING IT IN WRITING & KEEPING COPIES IS A MUST FOR SUCCESS

Link to post
Share on other sites

Phoned them again to cancel and this time I was told that in their T & Cs it states cancellation must be writing.

 

I was then transferred to someone else and when I advised that I did not have the T & Cs as I had only agreed yesterday,

 

my verbal cancellation should be good enough.

 

She agreed and advised that they would not process the payment and they would cancel the policy.

 

Hopefully this will happen, but we need to wait until Friday.

Link to post
Share on other sites

You 'will' come out the loser with an extended warranty. £60 per month is almost a mortgage, put it in a savings account or under the mattress, it's safer.

 

That I agree with the above and will try it. :madgrin: My other concern is how they were able to obtain my contact details prior to be submitting and details plus being on TPS. I ticked the box for not passing on my info also.

Link to post
Share on other sites

That I agree with the above and will try it. :madgrin: My other concern is how they were able to obtain my contact details prior to be submitting and details plus being on TPS. I ticked the box for not passing on my info also.

 

Ticking a box means nothing were commissions are involved. A £60 per month policy over four years would bring nealy 2k in commissions. I'd risk passing on your details for that sort of money.

PUTTING IT IN WRITING & KEEPING COPIES IS A MUST FOR SUCCESS

Link to post
Share on other sites

Ticking a box means nothing were commissions are involved. A £60 per month policy over four years would bring nealy 2k in commissions. I'd risk passing on your details for that sort of money.

 

 

Still do not know how they got my details?

Link to post
Share on other sites

Attached is a copy of their terms and conditions. On checking what is covered there seems to be a glaring omission regarding software updates to rectify faults. Generally many modern cars require software updates to repair a fault. Software updates can also be expensive. In addition on numerous occasions a diagnostic machine is necessary to generate fault codes to allow the mechanic to determine the source of the fault.

Link to post
Share on other sites

Logically, software updates should be free especially if they are to rectify a fault. Afterall, ii is their cock-up in not fully testing it before implimentation to start with that caused a problem.

The time to connect the laptop to it and do the update cost the garage nothing and they were probably issued the update at no cost to boot.

Link to post
Share on other sites

Logically, software updates should be free especially if they are to rectify a fault. Afterall, ii is their cock-up in not fully testing it before implimentation to start with that caused a problem.

The time to connect the laptop to it and do the update cost the garage nothing and they were probably issued the update at no cost to boot.

Jeep garage want £35 to do an update on my 2005 vehicle which is out of warranty. See http://www.wkjeeps.com/tsb/tsb_wk_2400206.pdf I have an issue with the heater on auto mode. Seems the previous owner ignored the issue and sued it on manual, however if you accidentally click on auto, you lose heat and the only to get it back is to ensure controls are all on manual and then to re-start Jeep.

 

PS I was not going to claim this on the warranty if I had gone ahead with it as the vehicle is still covered by SOGA at present..

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...