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    • I'll take a look in the loft - bear in mind it's 10-12 years ago, and we've had an extension built up there recently so hopefully I can find the folders they're in! 
    • Okay. Very scientific – but I think you have zero chance of getting if you take it to court. I think you will have to show actual loss and the court will think that you are trying to make a money grab. There could be a chance if you play very carefully to get 900 quid instead of the service – but that would be the maximum. If you bring a County Court action then I'm certain that you will win but the entire dispute will have done to a question of how much you are entitled to receive by way of compensation. It's up to you. If you want to see for £1900 then we will help you. However, you have to pay a claim fee based on the £1900 claim and then hearing fee based on the same amount if you go to trial. If I am right that you are awarded less then any costs you might be awarded will be based on the amount wanted to you – and not the value of your claim. I think you should be a bit more careful and realistic about what you want to claim – but it's up to you.
    • My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA.  I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPCM to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and it is unfair to misguide motorists. I await your  response which I understand will usually be within a week.
    • It probably deletes after a certain time. What a shame you did not check at the time. However I have no doubt that there was a PCN envelope under your windscreen wiper  as shown quite clearly on one of the photographs. . It would seem strange that it was placed there empty hence the reason I stated a second Notice was issued [though not necessarily sent. As I said in that letter to IPC that was not what the complaint was about and probably  IPC will ask about that at the same time if they accept you  going direct to IPC for the other matter. It is immaterial how many original PCNs were issued or not issued. You are able to show the two that you have from their sar one of which coincides with the one you received in the post and that is the one that does not agree with the date times of PoFA. Thus breaching not only the Act, but also the IPC  Code of Conduct and the ability of UKPCM to obtain data from the DVLA. So leave that part of the letter as good to go. However as it is as Dave [Thank you Dave!} pointed out that it is UKPCM and not UKPCI have amended the letter and posted it below.
    • Just under half of young savers put away at least 20% of their monthly income, compared to just 12% of 45- to 54-year-olds.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Winter fuel payments


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Can a claimant get backdated payments if during the relevant winter the claimant was on assessment rate, then subsequently won on appeal?

According to the Directgov site payments can't be made for late claims for any winters from 2000/01 onwards. My argument is that the automatic payment was not triggered due to claimant status, and that a claim could not be made for the same reason.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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Just to be clear, are you referring to Cold Weather Payments (triggered by low temperatures and paid to some folks on certain benefits) or Winter Fuel Payments (paid to households where one or more occupants meets certain conditions, most likely being over retirement age)?

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Just to be clear, are you referring to Cold Weather Payments (triggered by low temperatures and paid to some folks on certain benefits) or Winter Fuel Payments (paid to households where one or more occupants meets certain conditions, most likely being over retirement age)?

 

The Cold Weather Payments

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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There is legislation currently available that allows that were a benefit was claimed and was turned down then years later a 'passporting' benefit was awarded and backdated to when the refused claim was made, that original refused claim would be 'reopened' and revised in the light of the new award.

 

As an example:A single person made a Pension Credit claim on the 1/1/2000 but it was refused on the basis that the total household income was greater than the appropriate amount.

 

At the same time an Attendance Allowance claim was made, which was also refused. It was heard by the Tribunal Service and awarded on the 1/6/2001, and backdated to the date of claim (1/1/2000). As the claimant was living on their own and no one claimed Carers Allowance, the Appropriate Amount for Pension Credit was also increased back to the 1/1/2000 (17 months), despite there only being a period of 3 months allowed for backdating of Pension Credit.

 

Similarly, where you become entitled to a benefit that was an automatic benefit, say 2 years later and is backdated to that original time, they should revise the assessment to pay the claim.

Edited by della2
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