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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Charged for accountant i havent used


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Sorry, Wasnt sure of the best place to put this so feel free to move if you can fnd somewhere better.

 

At the begining of 2011 i sent a mal shot introducing my company ( executive taxis) to a local firm of accountants.

 

They called me up and saidcome in and see us and find out what we can do for you and what you can do for us.

 

So i went in, had an hour long meeting which was nothing to do with what i could provde them and everythng to do with them doing my tax returns ! I got completely bamboozled lol and left with a form to instruct the taxt office to let the accountants act on my behalf.

 

Anyway i never sent off the form and when the phoned hassling me to i just said nope not interested, sort my own taxes out etc.

 

Over a year on they have now sent me a bill for £250 for fees for the initial meeting !!

 

Can they do this ? There was no menton of it being a chargeable meeting at the begining and i was led to believe i was being called in to discuss what transport my company could provide them and what they could provide me accountancy wise.

 

What do people think then - Ignore, write a letter back or pay up ?

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Hi - it doesnt sound like you signed a contract with them to perform a service and i think they would be hard pressed to prove you had so what on earth can they think they will rely on in order to pursue monies? - that would be like getting an invoice for going to an interview - lol - dont think i would do anything if it was me unless they try to claim through courts and this would only look like unjust enrichment, getting monies for doing nothing, etc, and could face a counter claim for messing you about - wonder if this is covered by supply of services act?

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Hi - it doesnt sound like you signed a contract with them to perform a service and i think they would be hard pressed to prove you had so what on earth can they think they will rely on in order to pursue monies? - that would be like getting an invoice for going to an interview - lol - dont think i would do anything if it was me unless they try to claim through courts and this would only look like unjust enrichment, getting monies for doing nothing, etc, and could face a counter claim for messing you about - wonder if this is covered by supply of services act?

 

Thanks for the reply - sort of sums up what i thought so ill just play the ignoring game untill i hear more

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Moved here.

I am not sure it would be a good idea to ignore this.

Maybe you should respond in writing denying that there are any monies due,and if they are maintaining there is,then could they provide evidence that any agreement was entered into,or else what they are seeking to rely on in demanding these payments from you.

Keep a copy and send recorded delivery.

 

If you do nothing,and they do file a claim,the Court may want to know why you ignored their requests and did not challenge it.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I agree with Martin.

Put them to strict proof of the services provided and ask them if they are members of a professional body(such as ACCA) and if so which one.

This will leave you the option of reporting their dubious business practices to the professional body.

I know times are hard, but even Dick Turpin had the decency to wear a mask when he was robbing you! :-)

Gbarbm

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I know times are hard, but even Dick Turpin had the decency to wear a mask when he was robbing you!

 

Yes there is absolutely no excuse...all the £ shops are selling masks :roll:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

Hi

 

Just read your post - so hope this reply not in vain. Any reputable accountancy firm will provide a free initial consultation. Check their website, and I bet they say this on there??

 

I would also write to their regulatory body - which all qualified accountants must have. It will either be the Association of Chartered Certified Accountants (ACCA) or the Institute of Chartered Accountants in England and Wales (ICAEW) - both easy to find on the web. These bodies take complaints very seriously.

 

Accountants like these give everyone else in the profession a bad name. Best of luck.

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Sorry, I know this is a reply to an out of date thread but the company I used to work for had a very similar experience with a HR firm - to echo the advice already given, if anyone finds themselves in a similar situation I strongly suggest not going down the 'ignore' route. HR firm cold called, asking if we would be interested in a meeting to discuss their services, to which our MD agreed. They turned up, did an hour long presentation then presented us with a list of frankly exorbitant fees. Needless to say, their services were not retained.

 

Fast forward one week, we received a bill for £985, which they claimed to be the cost of a 'basic training' session in Employment Law. It was nothing of the sort, just a power point presentation on the services that they offered, and a couple of doom-mongering stories about employers being taken to the cleaners by disgruntled employees. MD decided they were chancers, told everyone to ignore communications from them. Long story short, after a long stream of threatening letters, it ended up in county court and the company I worked for lost - largely down to the fact that they'd made no attempt to dispute the fee in the first place. A very expensive lesson to learn, and in future I would insist on challenging every letter/invoice that they sent.

 

Although, I have to say that at nearly £1000 per hour, I did briefly consider sending them my CV...:wink:

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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