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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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vodafone contracts **AWAITING OP UPDATE**


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Hi i have 6 contracts with vodafone i pay £250 a month for the pleasure but lately i cant get no.signal or internet coverage i need constant coverage for my buisness.

i phoned vodafone useless!! i then emailed through the complaints procedure and its been 4 days and no reply even though they say they will respond in 48 hours.

1- is there anything that i can.do about this?

2- can i ask for partial refund as not getting what im paing for?

 

thankyou any help would be appreciated xd

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Hi

 

There is a vodafone rep on this site.

 

Use this method to get Lee on board with your query

 

Hi CAG members,

We thought it would be nice to introduce ourselves and to assure you all that our presence on CAG is with the very best of intentions.

vodafone UK has recently introduced a dedicated Web Relations Team which is keen to seek out customers who’re having difficulties with their accounts and feel that they have no other place to turn to than CAG and other consumer forums and blogs.

Naturally, it’s not possible for us to help directly with account specific queries on CAG and as such we would encourage those members who feel we can help them to contact us privately at [email protected] ne.co.uk quoting ‘WRT135 – CAG Forum’ in the subject line to ensure that it reaches the Web Relations Team.

When emailing us we would also ask that you either provide us with a link to your post or thread – if you’ve posted in another member’s thread please also provide your CAG username so that we can check what your query is.

 

When you have done that you will receive back a reference number which you should post on this thread and Lee will be able to track it.

 

I'll also move your thread to the correct forum

 

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Hi Xdieseldogx,

 

Thanks for making me aware of your concerns here.

 

In the first instance I'd recommend following the guidance on our eForum here for further assistance with this.

 

Having also checked our emails I can confirm that I've received yours and so will get back to you as soon as possible.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

 

 

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I wonder if this issue relates to this news item:

http://www.bbc.co.uk/news/technology-18355569

 

Sharing masts generally means each company gets to turn half of their masts off IMHO :p

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

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Might be locutus, tbh I'm so angry I could throw my phones in the river down the road! I received a email from lee voda rep he then rang I couldn't answer so I arranged with lee a time (6pm) for a colleague of his to ring me regarding this and surprise surprise did they ring did they fu&&. If I don't pay my bills u recon they be so relaxed I doubt it.

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I receive my latest phone bill, which one of the FOUR phones I have with Vodafone one is for my daughter, which has been very high for the last few months.

 

Saturday evening I spent 72 minutes trying to speak with someone, twice being disconnected, the last call at 38 minutes waiting to get through to find out the offices are now shut.

 

This morning I ring and spend 53 minutes on the phone talking (at least) to various people. What I was asking to happen is that my daughter's number is reverted back to Pay as You Go, immediately without paying the £39.26 termination charge, the contract terminates early August.

 

I was promised a call back which has not happened, did I think I would get one actually yes, but now I don't think Vodafone give a hoot about me or my contracts, or as it may be any one else, providing they get their money and obviously don't pay their taxes correctly.

 

After speaking with several people it is blatantly obvious that, whilst I understand that I would be in breach of contract by asking such to happen, Vodafone will not help me in this occasion. I have two other phones at end or near end of contract which I will now be moving to other providers, unfortunately I have a phone that is 18 months away from that delight of moving away from Vodafone.

 

Since I have been back in the UK, 2006 I have had 4 pay as you go phones all now converted to contracts in 2007, 8 and 9, and having been a very loyal customer, which it seems does not stand any stead with Vodafone. I am now being told that I can't terminate until I am with the 30 day period, which then means I can't terminate correctly, as it will run through another 30 day period.

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Paul, ask for your PAC, simple as that. When your minimum term is up, port your number to another supplier. That way your contract ends at a time and date that is convenient to yourself, If you choose to port before your minimum term is up, they will send you a bill for what is outstanding.

 

If you have any trouble, tell them Ofcom rules state then have to provide your PAC upon request regardless of any minimum term commitments.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

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If you are up to it, you could challenge their early termination charges. They would be charging for something not supplied - ie usage. You might want to consider paying first then reclaiming via the courts. You might be able to use their cessation to provide a service as a reason to say that VF are in breach of contract.

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Does anybody know who I can put a complaint into as I have tried email no reply and the rep (lee) promises to get some1 to ring me and they don't bother either.

 

Hi Xdieseldogx,

 

Please accept my apologies for the delay here.

 

As I've been out of the office since I emailed you this is the first opportunity I've had to follow up on your query.

 

Having checked things today I can see that one of my colleagues has now been in touch to discuss this further with you.

 

Should you require any further assistance please let us know.

I receive my latest phone bill, which one of the FOUR phones I have with Vodafone one is for my daughter, which has been very high for the last few months.

 

Saturday evening I spent 72 minutes trying to speak with someone, twice being disconnected, the last call at 38 minutes waiting to get through to find out the offices are now shut.

 

This morning I ring and spend 53 minutes on the phone talking (at least) to various people. What I was asking to happen is that my daughter's number is reverted back to Pay as You Go, immediately without paying the £39.26 termination charge, the contract terminates early August.

 

I was promised a call back which has not happened, did I think I would get one actually yes, but now I don't think Vodafone give a hoot about me or my contracts, or as it may be any one else, providing they get their money and obviously don't pay their taxes correctly.

 

After speaking with several people it is blatantly obvious that, whilst I understand that I would be in breach of contract by asking such to happen, Vodafone will not help me in this occasion. I have two other phones at end or near end of contract which I will now be moving to other providers, unfortunately I have a phone that is 18 months away from that delight of moving away from Vodafone.

 

Since I have been back in the UK, 2006 I have had 4 pay as you go phones all now converted to contracts in 2007, 8 and 9, and having been a very loyal customer, which it seems does not stand any stead with Vodafone. I am now being told that I can't terminate until I am with the 30 day period, which then means I can't terminate correctly, as it will run through another 30 day period.

 

Hi Paul,

 

It's disappointing to read about your recent experience but thanks for making me aware of it.

 

To enable me to take a closer look at things for you could you email me with the relevant details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

Once sent you'll receive an automated reply with a reference number. To ensure that it reaches me could you update the thread with this and I'll get back to you as soon as possible?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

 

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  • 1 month later...
Guest Heidi Vodafone Rep

Hi Xdieseldogx,

 

Lee is currently out of the office and so I will pick this up in his absence.

 

Could you let me know your email reference number so I can take a further look into this.

 

Many thanks,

 

Heidi

Web Relations Team

Vodafone UK

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