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    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
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    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
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mbna/virgin card debt - drydens/arrows/restons discounts offer - now got claim form - help!!


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What are the particulars of Claim lutin?

 

Regards

Andy

We could do with some help from you.

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its a CC debt with MBNA that they just kept upping the interest rates and we couldn't cope anymore.

 

So I sent a letter(with expenditure) to MBNA asking for a freeze in interest.

 

This got totally ignored.

The usual threatening letters,

so SAR and CCA ,

later they sent an agreement which seemed unenforcable(please see above) from 2004 with Virgin.

 

They then terminated the account(I will post this up if any use).

 

I then got an early settlement offer with a saving of around £7000,

I would have settled with this but there was just no way we could afford it.

 

The debt got passed to Drydens and now Restons,

who have instigated court proceedings.

 

I am willing to fight them,and am no longer scared of intimidation.:mad2:

 

I really do appreciate any help.

 

Before finding C.A.G I believed everything the banks said.

Thanks for your input,

 

Lutin

Edited by lutin
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lutin

 

can you scan up the particulars of the claim page please

 

 

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

or

convert existing PC files to PDF [office has an installable print to PDF option]

.

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all figures and dates. {DO NOT USE A BIRO OR PEN]

.

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Perhaps edit out the amount and replace with £xxxxx.xx claimed lutin, makes it easily identifiable.

 

Andy

We could do with some help from you.

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I have completed a CPR 31.14 request and will be sending it to Restons recorded delivery first thing tomorrow morning.

I bet they don't reply,but we'll see.

Regards to all Lutin

 

Fine lutin...looking at their P.o.C you may request a copy of the contract and a copy of the Notice of Assignment only vis a CPR 31.14.

 

Regards

 

Andy

We could do with some help from you.

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I would ...any excuse etc.

We could do with some help from you.

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  • 2 weeks later...

So Pestons have sent back my letter not signed,(sent another"signed ") all recorded delivery.They have not responded with any documents etc

So my next course of action is to file an N244 with a letter;

Claim No: xxx

1 Unless by 4:00pm on 11/11/12 the Claimant complies with a request made by the Defendant on 22/10/12 pursuant to CPR 31.14 by the provision to the Defendant of documents mentioned in the Particulars of Claim, namely [1] the agreement [2] the deed of assignment

the claim shall stand struck out and the Defendant shall be at liberty to enter judgment against the Claimant without further order of the court, and

[ii] the Claimant shall pay the Defendant her costs of this case to be assessed on the standard basis and pursuant to the provisions of The Litigants in Person (Costs and Expenses) Act 1975.

 

2 In the event that the Claimant shall comply with this order,

the Defendant shall file and serve a Defence by 4:00pm on 11/11/12 28 days from date of application and

[ii] the Claimant shall pay the Defendant his/her costs of this application

Lutin

 

I hope this is the correct course of action followed by entering a defence before the deadline just incase they carry on!:?:

Thanks Lutin

ps do I inform pestons or keep quiet:?:

Edited by lutin
wrong date
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Risky move Lutin what if they challenge your application counter application for Summary Judgment and instruct Council/Barrister to attend...and on top of that disclose said documents?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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You can force disclosure at Standard Disclosure without risk..it would be more preferential to submit a defence on the facts you have to hand at this time.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Here goes,please shoot me down now if I am miles away,I would rather have friendly fire now .Thanks a lot Lutin

:!:

DEFENCE

 

1. It is neither admitted nor denied with regards to the Defendant entering in to an Agreement referred to in the Particulars of Claim ('the Agreement') the Claimant has yet to disclose any Agreement.

 

2 It is denied with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to:

 

(a) show how the Defendant has entered into an agreement with the Claimant; and

(b) show how the Defendant has reached the amount claimed for; and

© show how the Claimant has the legal right, either under statute or equity to issue a claim;

 

3. I have asked for disclosure pursuant to CPR 31.14 and the Claimant has not yet fulfilled request.

 

4. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

5. On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the Consumer Credit Act 1974.

 

6. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

7.That I may respectfully ask the courts that I may amend my defence if the Claimant discloses requested documents.

Lutin

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Hi Lutin

 

Difficult to advise without sight of their particulars of Claim.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Yes thats fine I personally would lose No.7.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • 4 months later...

Well 5 months after putting a defence in, Restons have been in touch saying they will put an application to Strike Out the Defence/Summary Judgement,costs etc

They say the fact was there was no signed Agreement with myself and Arrow Global will not afford me a defence.

Are they now admitting they have no agreement,surely the alleged agreement would have been with MBNA not Arrow or are they trying to muddy the waters ,in my already muddy brain:|

I am going to do some more reading but any advice would be greatfully received.

Cheers Lutin

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Does anyone think that Restons will carry on their court claim or are they bluffing? I hope they are bluffing as they have now threatened my partner with going to court for another mbna debt.We are now getting quite worried,if you are reading this Restons I hope you enjoy people not sleeping,crying,arguing and feeling miserable.But we will not give in:mad2:

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