Jump to content


  • Tweets

  • Posts

    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Sorry  Noted x   Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

D&G No Win No Fee PI Claim solicitors have sent me a bill


innocentdevil
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4198 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

Wonder someone can give me advice.

 

I was a passenger in a car that was involved in an accident last year Jan.

I went through a NO WIN NO FEE solicitors and the case has been on going for a long time till Nov 2011, they sent me a letter saying that they think the other party has some vital information and that they think, i might lose the case. They also then went on mentioning that if I wanted to go ahead, then it would be chargeable at their rates and that if they didn't hear anything back from me they will close the case.

I sent them an email back saying that because they aren't fighting my case on NO WIN NO FEE base any more, I do not want to pay the fees and would like for them to close my case with them and I will go with some other firm.

 

had a letter from them today with a bill to be paid within 28 days. advice please?

 

I have got letters from them which clearly said, it is a NO WIN NO FEE so how come they are wanting to charge me now.

 

It says in their bill, they are charging me for 18 letters, 5 phone calls, and 4 hours @ 150 per hour.

 

really need some quick advice.

 

I previously had a motorbike accident in 2008 and it was fought exactly in a same manner which i lost but i was never charged anything.

Link to post
Share on other sites

They are either going to go bust soon or be closed by the MOJ....this seems very desparate. Who is the company ?

 

 

Dear Sir.

 

I am in receipt of your letter dated XXXXXX

 

For the record, I sent you an email on XXXXX stating that I did not want to pay anything whatsoever, I was also under the clear impression that your company were offering a NO WIN, NO FEE service, If I had at any stage known that you were attempting to mislead me into paying, then I would not have progressed at any stage, I believe that your attempts to make me pay are potentially an offence under the Consumer Protection From Unfair Trading Regulations 2008

 

I will not be making any payment whatsoever, if you continue to harrass me then I will take the matter to the FOS/MOJ/OFT/SRA etc etc

 

I trust this makes my position completely clear

Link to post
Share on other sites

If you were a passenger in a car how could you possible lose your claim? Is there any more to this?

 

Have you actually spoken to your solicitor? I suspect you have the bill as you said you were going to change to a new firm of solicitors. Any new firm will need to preserve a lein over your old solicitors costs and undertake pay them.

 

Have you found a new firm yet? Plenty on Google such as Injury Lawyers for You, First Personal Injury and national accident helpline etc etc.

Link to post
Share on other sites

thanks for the replies peeps. No, I haven't had a look around yet for a new firm.

 

The company name is Dunne & Gray

Yes, that is right. I was the passenger (back seat) in the car. A car hit from behind. My friend who was the driver took the details and we went on. Started the legal process. In November 2011, they sent me a letter which clearly stated that they(dunnegray) think that other party has some info(they won't say), which will mean that I lose my claim and in order for them(dunnegray) to proceed, they needed £1500 in my account.

 

I sent them an email saying, because you aren't dealing with a claim on NO WIN NO FEE basis, I do not want to go ahead with you and will go somewhere else.

 

and now this letter which says, they want £1547 off me for disbursements, medical reports, letters sent to me and phone calls (not even one phone call)

 

I would be sending this to them today. Also, would you advise if I call them and ask or should I just send the letter.

 

thanks

Link to post
Share on other sites

Ha, I know Dunne & Gray. They are just down the road from my firm!

 

It sounds odd as you can't really lose if you're a passenger, unless there may be an indication of fraud.

 

Anyway, the terms of the CFA ('no win no fee' agreement) you signed will state that if you end the claim before you win or lose then you are responsible for D&Gs basic charges and disbursements.

Link to post
Share on other sites

thats what happened. They changed their terms and conditions from NO WIN NO FEE to charge me going forward.

I did ask them the reason but they only said that the company my original claim went through to them was known to be a bit dodgy and there may be an issue if I go forward hence why they wanted to charge me in going forward.

Regardless to say, I would have gone a head with a claim if they wouldn't have said they would charge me.

I am going to call them to discuss and post up what they have to say.

Link to post
Share on other sites

Update. I have rang them and spoke to a rude woman. Here is my exact conversation with her:

 

Me: I have received 2 letters from you, one saying the case will be closed and second with a bill amount of £1547

Her: Yes thats right

Me: Can you explain why am I being charged?

Her: you broke terms and conditions?

Me: what terms and conditions?

Her: I cannot tell you that.

Me: everything in my case was genuine and honest so I need to know what is the issue.

Her: i can't tell you that but if you are disputing it then write a letter to us and Mr Gray will get back to you about it.

Me: OK will do that then bye.

 

The template letter from 42man is spot on but could you or someone suggest some more changes so that I can send off a letter to them.

 

thanks

Link to post
Share on other sites

Hello there, sorry to learn about your situation. You may also wis hto take this up with the Legal Ombudsman:

 

http://www.legalombudsman.org.uk/

 

Hope you can get things sorted,

 

NDL.

For Free, Confidential and Independent advice: 0808 808 4000

Monday - Friday 9am to 9pm // Saturday 9.30am to 1pm // 24-hour voicemail. Please leave a message to request an information pack. http://www.nationaldebtline.org // http://www.mymoneysteps.org

Link to post
Share on other sites

Yes, when they sent me the letter in november saying that they want £1500 off me before they go ahead with the claim (either £1500 or cancel) so I sent an email saying that " (exact wordings off my email) as you aren't dealing with my case on NO WIN NO FEE basis, I would like to cancel it and I will be seeking legal advise from someone else" .

Link to post
Share on other sites

But isnt the issue that they first decided that they couldnt continue your claim without payment ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

innocent

unfortunately, usually a no win/fee agreement would provide for a sol to end it if they 'believe' that they are 'unlikely' to win. in which case their disbursements may be payable. and an agreement would also provide for it to be ended by the client.

where a client cancels then sol may bill for basic charges as well as disbursements. maybe they wanted you to cancel, 'constructively'!?

check your agreement

but yes, can complain, get the full facts etc.

Edited by Ford
Link to post
Share on other sites

They didn't wanted to go ahead without charging me for the payment and the only option they gave me was either to pay to continue or to cancel it. so I went ahead to cancel it.

I would have continued my claim with them if they would have continued on NO WIN NO FEE basis. so they cancelled it.

The only information they have given me is that they have done their investigations and found out that the company which originally passed my details on to them had been known for fraudulent claims which led them to believe that my claim was same. The company known as CM Solutions doesn't exist anymore so I cannot contact them to find out what information they passed on to D&G on my behalf to put me into this position.

Could someone please put up a template letter for me for help as I am not good with that type of stuff.

Also, if I refuse to pay what are the consequences of it? I am thinking of going to FOS after I send them a letter of complaint.

 

Also, in there letter, it says if I don't pay up within 28 days, interest would be charged :(

Link to post
Share on other sites

this is the letter I am planning to post tomorrow.

 

To Whom It May Concern

Dear Sir.

 

I am in receipt of your letter dated XXXXXX

 

I received a letter in November (full date) where it was mentioned that due to the nature of the case, you were not going to deal with the case on a NO WIN NO FEE basis and hence, asked for £1500 before you could continue any further.

It was also stated that if you do not hear back from me within 2 weeks that you would assume the case to be closed.

I sent you an email on XXXXX stating that I did not want to pay anything and to close the case if you were no longer dealing with it under NO WIN NO FEE agreement, which we had.

I was also under the clear impression that your company were offering a NO WIN, NO FEE service, If I had at any stage known that you were attempting to mislead me into paying, then I would not have progressed at any stage.

I also state that had you not started to charge me for my claim, I would have gone ahead with the claim.

I believe that your attempts to make me pay are potentially an offence under the Consumer Protection From Unfair Trading Regulations 2008

 

I will not be making any payment whatsoever, if you continue to harrass me then I will take the matter to the FOS/MOJ/OFT/SRA etc etc

 

I trust this makes my position completely clear.

Link to post
Share on other sites

thanks mate. below is the final draft i will be posting tomorrow.

Dear Sir.

 I am in receipt of your letter dated 22 Feb 2012.

 I received a letter in 28 November 2011 where it was mentioned that due to the nature of the case, you were not going to deal with the case on a NO WIN NO FEE basis and hence, asked for £1500 before you could continue any further.

It was also stated that if you do not hear back from me within 2 weeks that you would assume the case to be closed.

I sent you an email on 30/11/2011 stating that I did not want to pay anything and to close the case if you were no longer dealing with it under NO WIN NO FEE agreement, which we had.

I strongly believe that my claim has been mishandled.

I was also under the clear impression that your company were offering a NO WIN, NO FEE service, if I had at any stage known that you were attempting to mislead me into paying, and then I would not have progressed at any stage.

As you wanted to charge me for my claim, the only other option you gave me was to abandon it and now you have sent me a massive bill amount.

I believe that your attempts to make me pay are potentially an offence under the Consumer Protection From Unfair Trading Regulations 2008

 I will not be making any payment whatsoever, if you continue to harass me then I will take the matter to the legal ombudsman/MOJ/OFT/SRA.

 I trust this makes my position completely clear.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...