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    • Incidentally, congratulations on not buying the warranty. That is another Big Motoring World rip-off. See what we have to say about extended warranties and the Big Motoring World attitude to them is particularly unhelpful
    • well that google is from 2019, but the photos are certainly of someone driving on the public highway in/out by an ANP system, though the site of where the camera actually is, is not showing there are anpr cameras up by the low yellow barriers but they wont get from facing shots from there. interesting, needs to be checked if the road IS a public highway but on private land, cause as you say, if the whole area is max 4hrs , how does the hotel work< ?? must have a reg entry system.  now as for taking pictures of cars on a public highway then guessing the are parking ...erm.... i dont thnk thats right nor allowed under GDPR. dx  
    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
    • According to Parkopedia parking is limited to two hours.  I don't know how accurate this is though. What were you doing there for four hours?
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Need help with Tax Credits?


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Hi,

I'm new to this forum. I have a friend who needs some help/advice regarding Tax Credits.

He has been on the Directgov web site, but he can't make head or tail of it. Perhaps someone on here who has first hand experience of claiming Tax Credits may be able to give him advice or assistance.

His details are as follows :-

My friend does not work, neither does he sign on.

His only income is £9.68 Child Tax Credit. He also gets £13 Child Benefit(2nd child - the 1st child lives with a relative). His wife works 40 hours a week and as a NETT income of £248 a week.

Altogether, there is roughly £270 a week coming into the household for the 3 of them. The rent alone is £115 a week. They run a car, but it is a necessity for the wife to work, and take the child to school.(there are no local buses).

Does anyone think he will be entitled to Tax Credits?

Would it be better if his wife worked LESS hours. Would they be "better off" if she did?

 

Sorry if the details are a bit sketchy.

My friend has filled in the TAX CREDIT FORMS to apply for tax credits ... but ... he has been informed that it will be SIX WEEKS before he hears whether his claim will be successful.

He can't afford to wait 6 weeks and then be told he does not qualify.

Any help/advice would be greatly appreciated.

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OK, no reply, so I've estimated the gross at £297.90 and assumed the pay was the same as last year. Based on the figures you've given a JOINT CLAIM for tax credits would roughly amount to an award of ~£76 per week made up of WTC ~£17 and CTC ~£59 there might also be an entitlement to housing benefit unless there is some capital you haven't mentioned.

Edited by acutetomato
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Hi acutetomato,

Thanks for the prompt reply.

I'm trying to contact my mate to get the answer. As soon as I have the information, I'll post it.

 

Sorry to be an idiot, but what is WTC and CTC ? .... and definitely NO money stashed anywhere. They are potless and owe a few bob to the bank via an overdraft.

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Both me and my mate are white, C of E ... so no immigration status issues. Mind you, some people think we talk a bit foreign up here in Yorkshire !! Hey up there lad, go fetch yon whippet from t'alleyway. ha ha.

The name "Chowdray" comes from when I used to deliver papers to an Indian shop, and every time I walked in, the Indian guy used to shout " Hey up !! Chowdray is here" .... I haven't a clue what it meant, but it stuck.

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Thanks acutetomato, I'll tell him.

Like I said, he has already put in a claim(don't know if it's joint, but I'll tell him), but I think the 6 week wait was the worry. If his claim was successful, then he would get it back-dated from when he put the claim in, so he would be able to cling on by his fingertips until the dosh came through.. However, if he was refused Tax Credits after 6 weeks, then the extra debt he would have had to take on would probably have pushed him over the edge into financial ruin.. The family is already stretched to the limit financially. He was a bit silly. He waited until all of the money in savings etc had run out before putting the Tax Credit claim in.. He thought that he would be able to get a job, but there's NOTHING doing.

By the way, the GROSS income of the wife is £307 - coming out with £249

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The name "Chowdray" comes from when I used to deliver papers to an Indian shop, and every time I walked in, the Indian guy used to shout " Hey up !! Chowdray is here" .... I haven't a clue what it meant, but it stuck.

 

Chowdary is usually used before name eg. chowdhary.navit bhati & is used to show respect to someone.

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