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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Credit Card Debt


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Here we go again! Just had my statement from Marbles not Progressive Credit Ltd as mentioned. Again they have wiped out my monthly payment of £50 with interest etc so I've now stopped my s/o for next month. Do I write back and tell them this and send £1 until they see sense? I've sent this amount every month for 2 years and never missed a payment but they are the ones keeping me in debt. No more! They have told me they can't find my original CCA so what letter can I send them now?

 

Also, what has totally gob smacked me is that they've sent me a new credit card with a CCA!! I'm not sure if this has been done in error but I have no intention of using it. Is it best to cut it up and send it back?

 

I have used the following email to chase up my complaint for PPI so do you think I could use it for this instance as well?

 

[email protected]

 

Regards

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  • 4 weeks later...

Out of the blue I seem to be getting calls from Marbles again - it's been quiet for a long time. I have put in a complaint to the FOS about mis-sold PPI but I can't see it's anything to do with that. I've now complained to Marbles as they have telephoned me at work. A while back I had a letter saying that my credit agreement has been passed to Progressive Credit Ltd. They also sent me a new credit card. I was a bit surprised at this as they told me I couldn't use my old one seeing as I was on a lower payment scheme (not that I could use it anyway.) I've ignored this letter but now that I'm receiving calls I'm wondering if they are somehow being crafty as they couldn't find my CCA for my old card. Is there anything I should be doing?

 

Regards

Edited by Snowingagain
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It looks to me as though they're treating you as a great source of income by adding so much interest that, in effect, you'll never pay off the debt and they'll get a regular £50 pcm from you.

If telephone calls are bothering you, then send them the template letter in the library, requesting contact in writing only. They certainly shouldn't be calling you at your place of work, which is also grounds for a formal complaint.

 

If they've sent you another credit card, then that is also grounds for complaint as it could be construed as encouraging you to get into further debt.

 

I would be inclined to write to them, saying you will pay just £1 pcm until they agree, in writing, to freeze interest until the debt is paid - once you have that agreement, then you could restore your payment amounts to whatever you feel you can manage. Otherwise you'll never be able to pay it off.

 

They're not in a very strong bargaining position if they've already admitted that they don't have an enforceable CCA. You're in control now, so it's up to you to lay down the rules.

 

Best of luck!

 

H. x

 

 

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Out of the blue I seem to be getting calls from Marbles again - it's been quiet for a long time. I have put in a complaint to the FOS about mis-sold PPI but I can't see it's anything to do with that. I've now complained to Marbles as they have telephoned me at work. A while back I had a letter saying that my credit agreement has been passed to Progressive Credit Ltd. They also sent me a new credit card. I was a bit surprised at this as they told me I couldn't use my old one seeing as I was on a lower payment scheme (not that I could use it anyway.) I've ignored this letter but now that I'm receiving calls I'm wondering if they are somehow being crafty as they couldn't find my CCA for my old card. Is there anything I should be doing?

 

Regards

If they've admitted they couldn't find your CCA then they can't go to court with this. I have a debt in a similar situation, oer 2 years since they admitted not having a CCA, not paid a penny since, only hear from them once a year.

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Thank you for your replies. I have already sent them a letter telling them to put everything in writing. On your advice I will send another letter saying they will get £1 if they don't freeze interest.

 

Kind regards.

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My first letter asking them to stop calling me has obviously gone through the system as I've not had any calls for a couple of days. My 2nd letter about reducing my payments to a £1 if they don't stop adding interest hasn't hit the mark yet. I've had my next statement and they've added interest which is more than what I've paid in. They are now asking me to ring them as my payments haven't covered the interest and I now owe £10 for last month apparently. They are trying every trick in the book to get me to ring them but I'm not. I will just sit tight to see what the Complaints Dept comes up with from my 2nd letter. If I don't hear from them before my next s/o comes around I will change it to £1. Does anyone know how much notice you have to give to change a s/o?

 

Kind regards

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