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    • You can easily argue your case with no sign on the nearest parking sign
    • Same issue got a fine yesterday for parking in suspended bay which was ending at 6:30 yesterday, next thing I see a fine 15 minutes before it. The sign was obstructed 
    • Hi all, an update on the case as the deadline for filing the WS is tomorrow i.e., 14 days before the hearing date: 7th June. Evri have emailed their WS today to the court and to myself. Attached pdf of their WS - I have redacted personal information and left any redactions/highlights by Evri. In the main: The WS is signed by George Wood. Evri have stated the claim value that I am seeking to recover is £931.79 including £70 court fees, and am putting me to strict proof as to the value of the claim. Evri's have accepted that the parcel is lost but there is no contract between Evri and myself, and that the contract is with myself and Packlink They have provided a copy of the eBay Powered By Packlink Terms and Conditions (T&Cs) to support their argument the contractual relationship is between myself and Packlink, highlighting clause 3a, e, g of these T&Cs. They further highlight clause 14 of the T&Cs which states that Packlink's liability is limited to £25 unless enhanced compensation has been chosen. They have contacted Packlink who informed them that I had been in contact with Packlink and raised a claim with Packlink and the claim had been paid accordingly i.e., £25 in line with the T&Cs and the compensated postage costs of £4.82. They believe this is clear evidence that my contract is with Packlink and should therefore cease the claim against Evri. Evri also cite Clause 23 of the pre-exiting commercial agreement between the Defendant and Packlink, which states:  ‘Contracts (Rights of Third Parties) Act 1999 A person who is not a party to this Agreement shall have no rights under the Contracts (Right of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.’ This means that the Claimant cannot enforce third party rights under the Contract (Rights of Third Parties) Act 1999 and instead should cease this claim and raise a dispute with the correct party.   Having read Evri's WS and considered the main points above, I have made these observations: Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency   This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri. Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.  As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. Clearly Evri have not read by WS as the above is all clearly explained in there.   I am going to respond to Evri's email by stating that I have already sent my WS to them by post/email and attach the email that sent on the weekend to them containing my WS. However, before i do that, If there is anything additional I should further add to the email, please do let me know. Thanks. Evri Witness Statement Redacted v1 compressed.pdf
    • Thank you. I will get on to the SAR request. I am not sure now who the DCA are - I have a feeling it might be the ACI group but will try to pull back the letter they wrote from her to see and update with that once I have it. She queried it initially with 118 118 when she received the default notice I think. Thanks again - your help and support is much appreciated and I will talk to her about stopping her payments at the weekend.
    • you should email contact OCMC immediately and say you want an in person hearing.   stupid to not
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nat west court case


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Hi all, i would be grateful for a little help.

 

I followed all the steps and letters upto and including making a small claim on claims online. Nat West has now filed a defense, and sent me a very frightening solicitors letter wanting all sorts of info.

 

3 questions, is this normal, and should i now be worried, and what do i do now?

 

Hoping to hear from someone soon,

 

Paul.

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This is Cobbetts latest scare tactic

 

As the claim, strictly speaking, has not yet been allocated, they can make a CPR Part 18 request, so you must respond. You must also send a copy of their request and your reply to the court. You can, if you wish respond in full to their request. Alternatively:

 

Dear Sir or Madam:

 

Claim No: XXXXX in XXXX County Court

 

I acknowledge receipt of your defence & request for further information and clarification.

 

I would like to advise you that I am a litigant in person in this matter, and so do not feel that I am adequately qualified to understand or respond to the points you raise in your letter. Consequently, I have decided that I will await the hearing on xx/xx/xx, at which I will ask the judge for guidance on the best way to respond to you.

 

I anticipate that the claim would be allocated to the small claims track and would not then expect to have to deal with a Part 18 request since these are specifically excluded under Part 27 unless the court specifically orders me to do so of its own initiative

 

However, for clarity, I enclose a schedule of charges and I confirm the charges I am claiming were applied to the following account:

 

Account Name: XXXXX

Account numbers: XXXXX

Sort Code XXXXX

Amount XXXXX

 

Yours sincerely

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Thank you Micheal,

 

Presumably i need to wait for a court date allocation before i can send this reply? Further it has been suggested that i might not have worded the claim properly. I have included the txt of my claim below, does it look ok?

 

Thanks in advance,

 

Paul.

 

Claim txt ;

 

"I've had acc 83761314 since before 1999.

Between 07/00 and 08/06 the defendant made

deductions for:unarrgd borrow fee or

charges (levied monthly when the acc

exceded the overdraft limit) and referal

charges (levied if a cheque or direct debit

payment was unpaid because the overdraft

limit was exceeded). If the defendant is

able to establish that the contract between

the claimant and the defendant did contain

terms purporting to entitle the defendant

to levy these charges, the claimant will

contend that they are unenforceable at

common law, being penalty clauses rather

than being liquidated damages clauses. I

claim from the defendant the sum equivalent

to the total amount unlawfully debited to

my acc. The defendant claims interest under

section 69 of the County Courts Act 1984 at

the rate of 8% a year from when the charges

were applied to 08/2006 of £357.75 and also

interest at the same rate up to the date of

judgment or earlier payment at a daily rate

of 0.02191%"

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No, don't wait for allocation. In their request is therea date they require a reply by?

 

 

This is the standard POC and although yours possibly could have been worded better, I don't think their wrong as such. The daily rate should be a monetary figure. I suggest you PM a Mod with a link to your thread asking them to have a look.

 

Claimant has account (A/C No) with Defendant from (Date a/c opened) conducted on their standard terms and conditions. Claimant is claiming the return of (£0.00 = amount of charges claimed) taken by Defendant in charges over (X) years. The Defendant’s charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. They are also invalid under the Unfair Contracts Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999.Para.8 and sch.2.1.e.

In the event that the charges are not a penalty they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. Defendant has declined justification of charges despite repeated requests. Claimant claims interest under Sec.69 of the County Courts Act 1984 at a rate of 8% a year from(Date of 1st charge) to (Date of filing claim) of (£0.00 =The interest in the 8% spreadsheet calculation) and also interest at same rate up to the date of judgment or earlier payment at a daily rate of (£0.00p = Amount of charges claimed x 0.00022).

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I have just sent AQ back to Ipswich Court and letter to Cobbetts as per templates (thanks guys) but I didn't send copy of Cobbetts letter or my reply to court with AQ - I didn't realize this needed to be sent as well so I'm worried now. Will a covering letter + copy of their CPR part 18 letter plus my reply be accepted? Please don't say I've blown it.

 

Thanks for everything and good luck to everyone :)

Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months. :D

Nat West settled in full £1458.09 on 1/11/06

Thanks to you all for your help! :-)

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Will a covering letter + copy of their CPR part 18 letter plus my reply be accepted? Please don't say I've blown it.

 

 

Yes, that should be fine. All this has just come to light in the last few days since Cobbetts started threatening to have cases struck out. Between acknowledgement and allocation, strictly speaking, the claim has not yet been allocated to small claims, so they can make a CPR Part 18 request, and Practice Directions state that you must respond and send a copy of their request and your reply to the court

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I tryed to word the claim a lot better, but unfortunalty, due to the word/line limitations applied by claims online, thats the best i could make it look/sound.

 

As far as the interest is concerned, the total figure claimed is £357.75. I have calculated it at a dailt rate of 0.02191% per day from the day that the relevant charges were applied. Is that right?

 

When i reply to Cobbetts, as i don't yet know which court my case will be in, should i wait till i get an AQ and then send a copy of the letter to th relevant court?

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Yes, that should be fine. All this has just come to light in the last few days since Cobbetts started threatening to have cases struck out. Between acknowledgement and allocation, strictly speaking, the claim has not yet been allocated to small claims, so they can make a CPR Part 18 request, and Practice Directions state that you must respond and send a copy of their request and your reply to the court

 

Thank you! I'll whizz off the letter and copies to the court tomorrow.

 

I honestly don't know what I'd do without you! :)

Alliance & Leicester success! £3,325.74 paid in full 12/8/06 - claim started 8/6/06 settled in 2 months. :D

Nat West settled in full £1458.09 on 1/11/06

Thanks to you all for your help! :-)

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Nice one, maths was never my strong point.......lol

 

Just as an aside, on opening my spreadsheet, i find that i made an error when making the claim, and should have claimed £371.65 inm interest, not £357.75 as per my cliam. Should i alter my claim, or simply point out the error to cobbetts so i don't look daft? Or have a made a huge case threatening error?

 

don't worry, just worked out the difference, time has past since the claim, therefore the interest has gone up DOH! i take it i should send the spreadsheet with the current interest total?

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Sorry not trying to gatecrash but i am new and can't find the function to start my own thread for my journey to get my money back. Thank you

 

Go here:

http://www.consumeractiongroup.co.uk/forum/

 

Scroll down and click on your bank's forum. Top left of the page click on New Thread.

 

But first read the FAQs here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

and step by step guide here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-step-step-instructions.html

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So how do we answer the CPR part 18 rather than give the standard "we dont have to, reply"

Hopefully there's a sticky on it's way. See here:

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/32948-cpr-18-requests-costs-4.html

 

Also how do we draft our own request to them and what do we request?

 

I would steer clear of doing that or you could be opening a whole new can of worms.

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I sent this response to Natwest in reply to their request for me to respond to the defence and the CPR thingy - someone on here sent me this letter to send:

 

I write in response to the recently submitted Defence and Request for Further Information you submitted to XXXXXX Court, relating to my claim (claim number – XXXXXXXX) against your client XXXXXXX Bank.

I understand you have asked for a detailed schedule individually listing all charges debited to my bank account. I have of course provided a schedule of the charges and believe this is sufficient for your clients to exactly understand the details of my case. Please find an additional copy enclosed. Particularly, as your clients have always been fully aware of all charges they have made to my account and indeed, my calculations have been taken directly from information they have supplied me. I suggest you obtain a schedule from your clients as to their confirmation of the charges they have made (and interest thereon).

I believe both yourselves and Nat West have been supplied with all of the details necessary to move this claim forwards.

I am aware that the Court can order certain and further information from both parties, you appear to have attempted to obtain this information suggesting I am under strict obligations to obey your requests rather than the Courts. With this in mind, I see no reason why I should be sending you any further information relating to this case. It is the Court that decides whether or not any further information is required, not yourselves.

Where the Court orders such detailed information, I shall request reciprocal documentation from your clients detailing those same charges and interest to which I am reclaiming along with evidence to confirm the exact costs to which your clients have been subjected and from which they have added profit margins to arrive at the eventual charge made to my accounts for each and every charge.

If you feel it other than an abuse of the process to request for further information in the manner you requested it, I have no difficulty in making a reciprocal request.

On the advice of other claimants, whose claims are in identical circumstances to mine and who have been passed onto you by Nat West, I will be sending a copy of this letter to the Court. I will also be sending them copies of the letters, which clearly show the schedule of charges and details that you claim I have not yet supplied.

I consider that upon allocation this case will be referred to the Small Claims Track; accordingly I consider your CPR Part 18 request to be irrelevant as Part 18 would not apply. I shall not be responding to your requests. I shall of course respond to the order of the Court leaving the matters to be settled by the court.

i phoned the court last week and i have been told that all has been recieved and the district judge is looking at it this week and i will hear from them then!

 

 

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