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    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
    • Just be careful with your language on what you post here - Keep it above board Lets see what you send to the big boss. 
    • I made that payment on 13th Feb, then it all went down hill. 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Rejecting Vehicle - Advice Please **Won Refund**


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Sadly you have found one of the many pitfalls in going through the courts. Although you won by default with the other party not attending. You still aren't any better off. Traders like this know that if they don't turn up in court you then have to get a court order to get your cash. He then says to the courts I can only afford a tenner a week and your still left waiting to get your money back.

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Withuot wishing to step on anyones toes here, I've said what poeye said before on here.

 

Getting a judgement is NOT the same as getting paid.

 

These charlatans trade as a ltd co, as soon as there's any grief they disappear then set up again down the road.

 

I feel sorry for the OP, these people get the car trade a bad name.

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Exacyly oddjob. They know that the cars they are selling belong in a scrapyard but continue trading knowing all the tricks to avoid getting any grief.

 

At last, we can actually agree on something! Let's try and do something about it then!

 

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At last, we can actually agree on something! Let's try and do something about it then!

 

The thing is though sam, As this thread shows only too well, Being right about the product being not as advertised is a completely different story to having the money back in your hand.

 

My advice like oddjobs, has always been, what is the best way forward for the OP. I still do not believe court was the best way forward. After all the OP still has the car and the trader has the money.

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The thing is though sam, As this thread shows only too well, Being right about the product being not as advertised is a completely different story to having the money back in your hand.

 

My advice like oddjobs, has always been, what is the best way forward for the OP. I still do not believe court was the best way forward. After all the OP still has the car and the trader has the money.

 

Which is...?

 

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The thing is though sam, As this thread shows only too well, Being right about the product being not as advertised is a completely different story to having the money back in your hand.

 

My advice like oddjobs, has always been, what is the best way forward for the OP. I still do not believe court was the best way forward. After all the OP still has the car and the trader has the money.

 

Which from my point of view is do all yuo can to get the dealer to fix it properly (as I previously said) and if they just can't or won't then you have to go to SCC.

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  • 2 weeks later...

Hello everyone and thank you for continuing to take an interest. This is not a small claims - currently its in excess of £6K and so has not gone through the small claims (I think, actually my solicitors are dealing with it now). I did try to get the seller to fix it, but they were incapable of doing so and became aggressive to deal with. As a female who has to deal with most things by myself, I shy from bargy men with aggressive complexes. They have though invested quite a lot of time and money in their public image, I don't believe they would disappear easily or quickly. Which doesn't fail to surprise me as to why they are not dealing with it. I will keep the forum posted with goings on in case anyone else has the same issues in the future as it can be quite comforting to read what others have to say on the matter. I am lucky that I can wait for the money and have another vehicle to use in the meantime. Slow process but I am not giving up!

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@popeyethesailortam - I don't have the vehicle, trader picked it up to fix it in January, failed to fix it, said he would try again and call me the next day, never called me or returned the vehicle to me. That was January, this is JULY!

 

Also worth noting, this vehicle was never registered to me at DVLA, which they promised they had done when I bought it. I asked DVLA who couldn't tell me who is the registered keeper, but was able to verify and confirm that it was definitely not myself.

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  • 6 months later...

Apologies for taking so long to update readers of this thread. By doing so now I hope to restore faith in the legal routes available to us and to those reading this who have a similar problem. I know I was searching for this when I first was having problems, so if reading this helps, then I am very happy.

 

Following about £1000 in court fees, legal costs etc I got a favourable result via a cheque from my solicitor covering the cost of the Range Rover, legal costs and interest.

 

This cheque was given to me in October 2012 - sorry to not update this thread sooner!

 

It took an application to the court, from which I was granted Judgement by Default and then an enforcement via a personal visit to the car dealers premises by a High Court Enforcement Officer to get my money back. But it worked.

 

Then, the car dealer in question, after paying up, then decided to challenge it by making an application to the court to move the hearing that had already taken place. Their reason being that they knew nothing about this until the visit by the HCEO, yet in the same sentence on the paperwork then said they had actually filed a 'valid defence'. YOU DECIDE! The court gave them 7 days to duplicate evidence of this defence, which they then failed to do so. Apparently it is quite common, having got money from someone via the High Court, that it is then challenged back to the court, which is worth bearing in mind if you are taking this route. Document as much as you can and give the other parties a fair chance to put things right - I gave them about six months to put it right!

 

My solicitor was invaluable in the outcome of this case - I could have done it without her, but being so busy (I run my own company) I was unable to dedicate the time and often felt like I didn't know what the best thing to do next was.

 

I am obviously very pleased with this outcome. If anyone has any questions at all regarding this, please feel free to ask - I would be very happy to help if I can.

 

Reading this forum has helped a lot, so thank you to the site owners.

 

Good luck! x

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Apologies for taking so long to update readers of this thread. By doing so now I hope to restore faith in the legal routes available to us and to those reading this who have a similar problem. I know I was searching for this when I first was having problems, so if reading this helps, then I am very happy.

 

Following about £1000 in court fees, legal costs etc I got a favourable result via a cheque from my solicitor covering the cost of the Range Rover, legal costs and interest.

 

This cheque was given to me in October 2012 - sorry to not update this thread sooner!

 

It took an application to the court, from which I was granted Judgement by Default and then an enforcement via a personal visit to the car dealers premises by a High Court Enforcement Officer to get my money back. But it worked.

 

Then, the car dealer in question, after paying up, then decided to challenge it by making an application to the court to move the hearing that had already taken place. Their reason being that they knew nothing about this until the visit by the HCEO, yet in the same sentence on the paperwork then said they had actually filed a 'valid defence'. YOU DECIDE! The court gave them 7 days to duplicate evidence of this defence, which they then failed to do so. Apparently it is quite common, having got money from someone via the High Court, that it is then challenged back to the court, which is worth bearing in mind if you are taking this route. Document as much as you can and give the other parties a fair chance to put things right - I gave them about six months to put it right!

 

My solicitor was invaluable in the outcome of this case - I could have done it without her, but being so busy (I run my own company) I was unable to dedicate the time and often felt like I didn't know what the best thing to do next was.

 

I am obviously very pleased with this outcome. If anyone has any questions at all regarding this, please feel free to ask - I would be very happy to help if I can.

 

Reading this forum has helped a lot, so thank you to the site owners.

 

Good luck! x

 

 

Hi

 

Which solicitor did you use?

 

regards

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