Orange GOGW Removal of Late Payment Markers

[ianandemma]

Hi

 

I signed up for a contract mobile with Orange in Feb 2009. It was over 18 months.

 

I never used the phone to make a call or text over the whole contract. I just bought it for the phone. Stupid really, lots of wasted money, wont ever do it again.

 

Half way through the contract I called them and reduced the monthly payment knowing I didnt need to pay as much, I continued to pay the bills.

 

I ran into some financial difficulty and the payment history looks like this on my credit file with Equifax

 

S00000032211000000U

 

I have heard of people asking Orange (mine was with Everything Everywhere) to remove late payment markers as a gesture of goodwill.

 

Please tell me if you think there is any chance of this working for me, and what approach do you think I should use? Based on there been no calls on the contract it was a cheap deal for them.

 

Thanks

Ian

[dallasg]

I am also in the same position.

 

I settled the full account balance before they issued a default notice, thankfully back in January 2011. The account was closed and settled.

 

I was advised this would not have any negative affect on my credit score, but, its still on credit file. As it is a settled account, the balance shows £0, though in the late payment/status history, it shows that the past 5 payments were late. I spoke to Orange CS and Experian, who both advised that I should have continued the account and let the late payments drop off - and it will remain on my credit file for six years!

 

I know there is much worse stuff on my credit file, which I am working on having removed, changed and/or updated, but this is just another bad mark on my credit file.

 

Any advice would be great.

 

Thanks