BAYV and the Police

[Biggie7619]

Hi looking for a little advice

 

My mother has been a customer with BAYV for some years now she has several products from them to a walue of £180 every 6 week

 

she is 65 years old and is disabled

 

about 2-3 month ago she found it really hard to keep payments and took the advice of a family friend to just stop paying which she did

 

after a while she offered a reduced payment which she pays every week

 

a few days ago some snotty manager phoned and told her they wanted the goods back - which my brother has sold most of

 

she tried to say she would pay £20 a week but they refused and said they were phoeing the Police

 

now she does not know what to do

 

Can/Will these companys BAYV/Perfect Home get the police involved

and if so what will happen with my mother

 

Thanks in Advance.

[dx100uk]

i'd report THEM to the police

 

no they cannot get the police

 

what a load of ole twaddle.

 

its a CIVIL debt.

 

end off.

 

pay what you can

and stuff' em

 

though i think you have other issues that need resolving

 

like the selling of goods that were not hers to sell?

 

dx

[Biggie7619]

That is what i thought but she is petrified now incase she gets knocked up and arrested

 

i have told her about getting things for other people on HP

she has learned the hard way i guess this has really annoyed and upset her

and had kept me awake at night wondering what would happen they were really nasty with her

 

she offered to pay £20 a week only a few quid off what they wanted

but they refused point blank

 

i will give her your advice tomorrow and lets hope that is the end of it and she has learned a lesson thanks heaps.

 

She did not sell them she got them for my brother who sold them i think

that is what she is worrying about with them belonging to bayv and him selling them incase they call police for theft.

Edited December 6, 2011 by Biggie7619

[dx100uk]

thats his problem NOT hers

 

but it would be a VERY VERY long way off

 

even though not as such related

it might be of int

for you to read this thread.

http://www.consumeractiongroup.co.uk/forum/showthread.php?309656-Police-arrest-customer-to-allow-Buy-As-You-View-to-seize-goods

 

and other threads in this forum

 

dx

[Conniff]

If they come visiting, make sure you video them and record what they say. They cannot enter your property or take anything that is in there.

[Bazooka Boo]

Buy As You View.

 

Your so called Family Friend didn't do any favours by telling your Mum to stop paying.

 

Never mind, pay what she can, stay OFF the phone, they have an email address you can use to talk to them, so do that.

Give your brother a kick up the backside putting your Mum in such a difficult position....they are only really nasty on the phone because they think they can get away with it, so unless you are able to record phonecalls, then it is either email or letter.

[Biggie7619]

Thanks Guys for all your advice

 

dx100uk

Re: BAYV and the Police

thats his problem NOT hers

 

but it would be a VERY VERY long way off

 

even though not as such related

 

So they would be able to get the police in for that but it would be my brother who was arrested or am i reading it wrong.

 

Bazooka Boo

Re: BAYV and the Police

Buy As You View.

 

Your so called Family Friend didn't do any favours by telling your Mum to stop paying.

 

Never mind, pay what she can, stay OFF the phone, they have an email address you can use to talk to them, so do that.

Give your brother a kick up the backside putting your Mum in such a difficult position....they are only really nasty on the phone because they think they can get away with it, so unless you are able to record phonecalls, then it is either email or letter.

 

I Think she has learned not to listen to what the family friend says anymore and we have fell out with my brother over this.

[Conniff]

Unfortunately it will be the buyer and not the one who sold it that is in the wrong and will get all the flak.

[BAYV]

Thank you for letting us know of your concerns. In terms of the legal position, the goods were purchased under a Hire Purchase agreement and as per the Consumer Credit Act, we retain ownership of the goods until they are fully paid for. Full details of the legal situation and payment terms will be on your copy agreement. If you need further information and wish to seek clarification, then we would encourage you to take independent advice from a 3rd party such as your local Trading Standards Office who can give correct advice on the legal position.

However, in order to try and resolve this matter, we can review the situation and arrange to contact your mother to discuss the options available to her. If you can provide me with your mother's name, address and telephone number, then we can review the positin and advise accordingly. You can either send me a private message via this site (please do not post your details on line), or alternatively contact me by email or telephone as below. We look forward to hearing from you shortly.

Linda Davies, Customer Service Director

Email: [email protected]. Tel 07854 000665

 

Hi looking for a little advice

 

My mother has been a customer with BAYV for some years now she has several products from them to a walue of £180 every 6 week

 

she is 65 years old and is disabled

 

about 2-3 month ago she found it really hard to keep payments and took the advice of a family friend to just stop paying which she did

 

after a while she offered a reduced payment which she pays every week

 

a few days ago some snotty manager phoned and told her they wanted the goods back - which my brother has sold most of

 

she tried to say she would pay £20 a week but they refused and said they were phoeing the Police

 

now she does not know what to do

 

Can/Will these companys BAYV/Perfect Home get the police involved

and if so what will happen with my mother

 

Thanks in Advance.

[dx100uk]

please keep us informed on this

 

you came here for help

 

dont let the thread die.

 

your replies could help others.

 

barring private info that obv cannot be exchanged on a public forum

 

the rest of the comms should be in the open not

via secret emails .

 

dx

[dx100uk]

any updates please

 

dx