Barclaycard PPI-Denied as ppi was taken out prior to 2001!!!!

[candyapple1]

FOS are taking it on the chin, saying they had to convey that message for us to accept to deal with BC, it is just really disappointing!

[slick132]

The FOS should compensate you separately for their failings but it won't amount to much.

 

Contact BC direct to ask them to give you an UPDATED offer to remedy the situation.

 

I suggest you also recalculate yourself, using a site spreadsheet so you know if the offer, when it arrives, is in the right ball-park.

 

[candyapple1]

Not sure how to recalculate the offer at this point, as BC have been sticking by the 6 yr rule. How, however, I understand that a lot of banks are now estimating lost payments, anyone had any experience with that?

[slick132]

The 6 years normally applied to claims doesn't apply to PPI cases.

 

If you have the data relating to older PPI charges, use this on your spreadsheet.

 

[candyapple1]

Now, we don't, but FOS said they are now estimating it based on recorded usage?

[MSAR]

Now, we don't, but FOS said they are now estimating it based on recorded usage?

 

The amount that a PPI premium was charged each month was based on a fraction like 78p to insure £100. So if your credit card has an outstanding amount of £1000, they would charge you £7.80. For £5000, that would be £36 extra tacked onto your monthly statement. So long as you were unable to clear off the entire amount, that PPI premium would accumulate compound interest on its own at a rate of 1.25% to 2% per month (16% to 25% per year). In some cases, you could end up with the monthly interest plus PPI matching the maximum amount you were able to pay each month.

 

The only way the total cost of PPI can be calculated is through a spreadsheet with the dates going downwards and various pieces of information like outstanding balance, payments, credit card interest, PPI premium plus final balance listed for each month. Then you can calculate the total PPI payments plus accumulated interest and date you would have paid off your credit card if it had not been for this premium.

[candyapple1]

I know all that, have done it with this and HSBC, when I said about estimating, I meant for the preiods in the past where we don't have records and BC are saying they don't have records.

[alanalana]

Do not accept what they say about the records. Press on with your claim and be sure to pass all the correspondence to the FOS. I have had a few fights with the banks and they will try anything to prevent paying out. Stick with it. You claim mis selling let them prove you are wrong! PPI was mis sold on a massive scale and it is still is being mis sold even after the high court judgement. Please do not be put off by a few comments from greedy banks.

 

aa

[candyapple1]

[ATTACH]41265[/ATTACH][ATTACH]41265[/ATTACH]Just sat down to do some proper reading through these computer printouts BC sent us in response to DSAR, and have found some interesting info:

 

1. The date and amount of each credit limit increase, some very close together, which to a logical person would suggest the NEED for an increase.

2. A transfer amount in 2002, when we went from Gold to Platinum card.

3. The lifetime highest balance!!!! Which is much higher than any of the statements we have. That balance, coupled with the transfer amount, and the credit limit increases, I believe put a lot more wieght in an educated guess of the balance-best of all, all info they provided us!

 

What does anyone think about that?

Edited February 3, 2013 by candyapple1

[dx100uk]

Do not accept what they say about the records. Press on with your claim and be sure to pass all the correspondence to the FOS. I have had a few fights with the banks and they will try anything to prevent paying out. Stick with it. You claim mis selling let them prove you are wrong! PPI was mis sold on a massive scale and it is still is being mis sold even after the high court judgement. Please do not be put off by a few comments from greedy banks.

 

aa

 

 

blimey a ghost...dx

[dx100uk]

[ATTACH]41265[/ATTACH][ATTACH]41265[/ATTACH]Just sat down to do some proper reading through these computer printouts BC sent us in response to DSAR, and have found some interesting info:

 

1. The date and amount of each credit limit increase, some very close together, which to a logical person would suggest the NEED for an increase.

2. A transfer amount in 2002, when we went from Gold to Platinum card.

3. The lifetime highest balance!!!! Which is much higher than any of the statements we have. That balance, coupled with the transfer amount, and the credit limit increases, I believe put a lot more wieght in an educated guess of the balance-best of all, all info they provided us!

 

What does anyone think about that?

 

use the go advance button

manage attachments

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

[candyapple1]

[ATTACH]41267[/ATTACH]

[candyapple1]

Somebody? Anybody? Nobody? Body?

[dx100uk]

no

 

hit the go advanced button bottom right below the quick reply msg box

 

if you cant open it we cant

 

dx

[candyapple1]

What about in £84? bc-estimate in blue in first line of msg...I can open that?

[dx100uk]

so can we

 

dunno wht that is though

 

dx

[candyapple1]

Just sat down to do some proper reading through these computer printouts BC sent us in response to DSAR, and have found some interesting info:

 

1. The date and amount of each credit limit increase, some very close together, which to a logical person would suggest the NEED for an increase.

2. A transfer amount in 2002, when we went from Gold to Platinum card.

3. The lifetime highest balance!!!! Which is much higher than any of the statements we have. That balance, coupled with the transfer amount, and the credit limit increases, I believe put a lot more wieght in an educated guess of the balance-best of all, all info they provided us!

 

So except for the ppi averages, al the other info came from BC. I was just thinking pretty solid case to argue average ppi amounts in the absence of statements?

[dx100uk]

you can do that anyway as the fos say where you have no statement use an avg of what you do know.

 

dx

[alanalana]

blimey a ghost...dx

 

Yes I'm back but slowly slowly I will need some help with the new site layout but ready to help when and where I can.

 

aa

[candyapple1]

FOS have been back in touch,

fixed the error,

a nd I have to say,

the three people I am now dealing with are fantastic.

 

Great apology,

a promise by the manager to personally monitor both our cases,

and a compensation payment-small, but still nice!

 

Now e have to wait and see what BC come up with on their offer....

....1994-current date PPI,

high balances from 1998 to 2003...

 

.I bet they send a very low offer, but steadily accruing info to back up higher claim.

 

We shall see...

 

.also, have sent more info I found in the paperwork they sent us to ICO to suggest they do have more info/statements than they have provided us!

[dx100uk]

how surprising ...not the first time BC have been found NOT to have included EVERYTHING

they hold in an SAR reply!!

 

GOOD WORK!!

 

dx

[candyapple1]

Thanks...I was a bit excited when I saw a memo text referring to "Copies to correspondence PPI Glasgow Jan 01 to Apr 04", even though all we have received is from after that, and have been categorically told, in writing, they have nothing further....

[candyapple1]

FOS have just emailed to say BC have told them our complaint has been calculated, and that a payment will be made no later than this Friday........um, what paymen??? We have not even seen an offer? I know we signed the agreement from FOS, but I thought we still got the offer letter with an amount from BC, and then we would decide whether to accept or not???? Is this the way it is normally done when dealt with by FOS???? What if we do not agree with the amount?

[alanalana]

Hi candyapple,

 

The FOS will have a standard format for claims. Better to phone the FOS with your complaint reference number and ask them what Barclays have offered.I have been through the FOS for several claims and although you may disagree with their figures best to check what is offered before accepting.

 

In my case the FOS advised me of the amounts that were being offered but it was a case of here is the form sign if you accept the offer.

 

I recovered in excess of £23K on all my claims through the FOS

 

aa

[candyapple1]

The woman who told me from FOS did not know what the amount was! We have not seen or signed anything, I think they are going to fob us off with some paltry amount, and deposit it without sending us an offer, so we can't refuse! Not happy, finding it all v stressful and feel helpless!!!!!