Jump to content


  • Tweets

  • Posts

    • Good evening. Hoping to keep this short and concise. Any help really appreciated! Sent originated from council tax in 2019.  I moved address for a new career 240miles away in December 2019 and have lived here ever since.  A distant friend resides at previous address.  A CCJ was filed regarding this debt in January 2020 but no correspondence was received my end or at the old address.  Move forward to this year; early April I learn of a letter received from Bailiff - Notice of Enforcement dated 13/03. Stated I had ten days to settle a payment/payment plan or £75 will be added after ten days from 13/03 and bailiff instructed to visit.  Obviously I was unaware of this letter till well after the time period passed. Attempted to contact Dukes via email but zero response. Asked for breathing space in order to check the original debt with the respective council (I wasn’t awarded a week of Housing despite being on UC for a short period due to a contract date given by the old employer).  29/04 a note was left at the old address stating a bailiff had visited. New balance £310 more than original outstanding.  I’ve since contacted both the council and the bailiff agent to state I’m more than happy to settle the original debt over a payment plan but at this stage they will not remove the fees despite all correspondence not being sent to me and obviously me only seeing them much later than one would have expected.  Tried live chat today with the company and firstly was told the fees will remain because I spoke to the enforcement agent - I have never spoken to him/her.  secondly told the fees would remain because “I tried to use their web chat service to complete an income form” - I have zero recollection of doing this and I also wonder if it’s another tactic? any help on where I stand with the fees added would be incredible. Thank you
    • the evidence you have from Mercedes is perfect. simply write to both the finance company and the dealership that sold you the car, stating under the consumer rights Act 2015 should a fault appear outside of 6mts, it's for the consumer to prove the fault was present at time of sale. Please find enclosed a copy of said report from Mercedes at XXXX stating quite clearly that the windscreen was replaced on Date , some xxx months/years BEFORE my purchase on DATE. there is a bill to pay of XXX to XXX , i expect you to sort this out between yourselves , i am not liable for this. something upon those lines anyway.  
    • Not really. I just wrote it based upon my credit file data with screenshots and stuff.  Also referring to multiple data points. You need to read before sending or writing it.    I have plenty of experience in this stuff so takes me half hour to write something like this. For you itll take an afternoon probably. An additional day with it on your CRA wont cause a problem.     Reference Material; ICO Credit File Guide - https://ico.org.uk/media/your-data-matters/documents/1282/credit-explained-dp- guidance.pdf ICO Main Page For Credit - https://ico.org.uk/for-the-public/credit/ CMF Limitation Act 1980 - https://www.checkmyfile.com/articles/the-limitation-act-1980-and-debt-time-limits.htm Gov Limitations Act 1980 - https://www.legislation.gov.uk/ukpga/1980/58/2023-11-18 (Latest Version) Transunion 6 Years - https://www.transunion.co.uk/consumer/credit-report-help/how-long-does-information-stay-on-my-credit-report-for Equifax 6 Years - https://help.equifax.co.uk/EquifaxOnlineHelp/s/article/Howlongdoesadefaultedorsettledaccountstayinmyreport Experian 6 Years - https://www.experian.co.uk/consumer/guides/defaults.html#:~:text=A default will stay on,you still%20owe%20them%20money
    • Thanks fkofilee , by any chance is there a templete for guidance that i could use to help me write the complaint?
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Terrified of Ruthbridge


Reliant
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4025 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have had a very weird letter from someone called Yvonne Richards from Ruthbridge.

 

No details just telling me that "This address has been identified to us as a forwarding address for our customer with whom we need to establish contact.

The information was verified and supplied to us by a CRA"

 

They go on to ask me to phone ............ and quote a reference number

.

Im beside myself with worry.

 

I had a MBNA card account for £6000 that has been in dispute since September 2008 and having CCA`d MBNA, they passed it to a DCA who again passed it on.

 

It all went quiet for months and now this.

 

I have heard horrible stories about bankruptancy proceedings and homes being lost and Im terrified.

 

Thay are saying that I have to contact them within 10 days or they will issue "further correspondance or arrange for an agent to telephone"

 

What can I do ???

 

If I cca them again ive heard they will use the £1 as payment against the debt thus aking it look as if I have acknowledged it ?

 

Please help Im really scared.

Link to post
Share on other sites

  • Replies 91
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

you do nothing

and stop being worried about a flippin' dca

 

THEY HAVE NO LEGAL POWERS!!

 

they only send threat-o-grams

 

ignore them

and do some reading

 

they are NOT bailiffs

 

they can do nothing to you

 

end off

 

dx

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Ignore it they are just a tracing company for DCA, any reply and it confirms who you are and restarts the DCA chasing I would file it but dont respond to it. Just see what happens next I doubt very little. Dont worry

  • Confused 1

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

Link to post
Share on other sites

First thing to do is to relax, sweet fanny Adams is going to happen overnight or without you knowing.

 

Is this the first letter you have had from toothless ruthbridge?

 

DO NOT WORRY! I know this is easier said than done, but I promise you that there is NOTHING to fear, it is ONLY money, it is not life or death, the latter will only happen if you allow it to worry you.

 

What did MBNAlink3.gif say in response to your CCA request?

When did you take this card out?

What is the current balance of it and are there any charges that have been added to it, or PPIlink3.gif?

 

DO NOT ring toothless ruthbridge up EVER!

If they ring you, laugh and hang up, if they persist in ringing then there is a letter you can send informing them to stop.

Keep a diary of events, and all the letters, including the envelopes, that you receive.

 

You will note that all of the letters claiming that they are of the utmost importance and to act immediately, are all sent 2nd class post, TNT, walk sort, and the like, not a single 'important' letter is ever sent first class post.

 

You should also note that all of the letters are computer generated and sent out by the hundreds and thousands on a weekly basis, the purpose of these threats of "imminent legal action" and "official warnings" is psychological rather than actual, once this is realised then the letters cease to have any effect or credibility.

 

Calm down, get your house in order, get as much paperwork together as you can and work out exactly what it is you owe, what charges or PPI they have added that you can reclaim and check your credit file to see what, if anything, is on their.

 

Jeez...that was quick whichever MOD is on??? Thanks.....

  • Confused 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Thank you every one.

 

Bazooka:

 

I have never heard of Ruthbridge until yeaterday. Ive never seen such a weird letter. It says nothing about what they want or who they represent.

 

The card was taken out in something like 1998 by my late wife in my name. I won`t go into that but it was a very big part of why we split up.

MBNA Wrote to me saying no agreement exsited ( they sent an application form and a credit agreement for me to sign), but that the account was enforceable and then they promptly sold it to Intrum Justica. I went through the process with them too and they sold it to Aegis. Same thing and then it all goes quiet and now I hear from these people.

 

Balance is (I think about £6000).

 

So I just wait ??

Link to post
Share on other sites

Thank you every one.

 

Bazooka:

 

I have never heard of Ruthbridge until yeaterday. Ive never seen such a weird letter. It says nothing about what they want or who they represent.

 

The card was taken out in something like 1998 by my late wife in my name. I won`t go into that but it was a very big part of why we split up.

MBNA Wrote to me saying no agreement exsited ( they sent an application form and a credit agreement for me to sign), but that the account was enforceable and then they promptly sold it to Intrum Justica. I went through the process with them too and they sold it to Aegis. Same thing and then it all goes quiet and now I hear from these people.

 

Balance is (I think about £6000).

 

So I just wait ??

 

If MBNA told you in writing they had no agreement then the account cannot be enforceable but what would you expect THEM to say... :wink:

Have you kept that letter saying they had no agreement?

 

I also have an MBNA card with no CCA and 2 letters from MBNA saying it could not be retrieved, dating back to around the same time as yours (early 90s).

 

What is the history of this card? Over the years MBNA have bought a large amount of CC accounts from different sources so all are different. Mine was from the A&L and I've heard most agreements got destroyed! Where was yours originally?

  • Confused 1
Link to post
Share on other sites

I think it was a Halifax card at first but Im not sure. Im lloking through all my own paperwork but Im in such a state I cant remember where I put anything.

 

Ive worked myself up into a terrible mess because of this. I suffer from depression and right now Im fighting the urge to get rid of all this for good. I cant help worrying. I wish I could.

 

The first round with these people nearly had me committing suicide and now it feels like its all starting again.

 

Im so frightened I will lose my house. I own it outright but virtually nothing else. I work as a nurse for people with learning problems and Im on minimum wage.

Link to post
Share on other sites

Ruthbridge are a DCA renowned for taking

on the dross of debts that every other DCA

has had a go at and failed, they are well known

for makinf outlandish threats that have no basis,

it has been reported previously that even alleged

threats of pyhsical violence have been made.

I would suggest sending the prove it letter to

the boss Mr Emmanuel Amissah at their HO

in Twickenham.

Keep it simple with them as far as I am

aware they are not prone to court action

as their behaviour would be exposed.

 

I had thread a couple of years back about this

mob they have a tendancy to crop up with unenfoeceable

accounts just before Christmas.

Also they may well have bought the debt if it very old

and will hope that complacency will make someone pay up.

  • Confused 1

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

please, please, please don't let this company scare you or make you worry.

 

I was in a similar state a while ago and then I found CAG. I used to have sleepless nights, lying awake with worry. However, after good, sound advice from people here, I've learned about my legal rights and how best to reply to these companies, if at all. I am now managing my debts (those that are being legally sought by DCAs) and am able to sleep soundly.

 

You say you're frightened that you'll lose your house. To start off with, a credit card debt is NOT a secured loan against property. You are highly unlikely to be threatened with bankruptcy. The DCA needs to prove they have a right to collect the alleged debt and that it isn't already statute barred before they can even start to take matters further.

 

When is the last time you made a payment or acknowledged this supposed debt?

 

It would be helpful to have a chronological list of events on the account so we can see what's what. Just post details or scans in this thread (remove any personally identifiable stuff - including account numbers and bar codes) and we can really start to put your mind at rest.

 

Don't worry, don't lose sleep. You WILL get through this smiling on the other side! :)

 

Cheers

 

H. x

 

 

Link to post
Share on other sites

Ruthbridge are the most easy DCA to see off,

because of the status of the debts they chase,

don't speak to them ever.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

you are on a phishing list

IGNORE THEM..

 

now

when was YOUR last financial transaction

and

does it show on your CRA file.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hx DX in my experience with Mr. Amissahs company

they don't do phishing, what they do is buy or attempt

to collect debts that no one else would even bother to

send a phishing letter, if if I could find my old contributions

on this bunch of rogues I could refresh the old memory.

I have seen them off easily in the past.

 

Brig.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Im amazed at how kind and supportive everyone here is. Ive been reading up and ive noticed that a lot of these threads just seem to stop dead with no indication of what has happened. I hope no one minds if I make my thread a sort of "Ruthbridge diary" and record here just what happens on an on going basis. I feel better that I can come here. Im still worried but thats just me and how I am. But Im going to fight it.

Link to post
Share on other sites

please answer the questions in post 17

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

If you really want to fight address all

mail to Emanuel Amissha it realy bugs

him.

 

Brig.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Oh and please let us know if the unhol;y clones

Jason And Julia Evans turn up.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Sorry DX but that is just my problem. I have no records of any sort. All I have is a letter from MBNA that says they cannot trace the CCA after my wife departed and I started getting threatening letters in about 1998, after I asked to see the agreement. I have no records of any purchases because the card was never used by me. I wouldnt mind if id have got a decent meal out with it or something but I never gat a bean.

How do I see my CRA file ??

Link to post
Share on other sites

Thanks for the advice Brig.

I will keep everyone informed all the way through mainly so newbies like me can find out how things develop. It helps if you know what is around the corner, so I will keep a record of everything that happens here. Sorry if I ask daft questions but I am not experienced at any of this sort of thing.

Link to post
Share on other sites

No problems, get free 30 day trial on line

from Experian (Credit EXPERT as advertised on TV)

and Equifax all easily accessed on line, check

for any default entries and searches by the DCAs.

Brig.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...