Jump to content


  • Tweets

  • Posts

    • yes they mostly would be enforceable, but that wasnt the point. even if they get a CCJ the very worst they could have done is get a restriction k which is useless to them. doesnt hurt anything. the CCJ would remain on file for 6yrs yes, but then gone same as a DN. the rest k charge does not show at all. and even so, the idea was to get your debts issued a default notice ASAP, them RESUME payments.. the advise is NOT conflicting, just you don't read things properly or understand.  oh well. dx
    • This is the dilemma I had then and still have it. The bit that stopped me was the post 2015 comments about them being enforceable now in most instances which I feel hasn’t been answered unless I am missing something. the bonus I guess is not all credit agreements now will be chasing me so less people chasing me down so to speak. this is the problem as there is conflicting messaging out there it is hard to plan a strategic way forward 
    • In 2017 my wife was given PIP and I finally, officially, became her carer. In 2019 she was reviewed and we were told it would be done by phone to make it easier for her as she has mobility issues and anxiety. The review was very simple, Has anything changed? No, ok, we'll stay as you are then. In 2022 a second review, this time by phone again but with an awkward given at the end for 5 years. Today, we got a new review letter (I know wait lists are bad, but I dont think the wait will take til 2027 for a decision). We're a bit confused because it's a letter, not a phone call as before. The form is just questions that ask "has anything changed" Now, since 2017, nothing has changed except we had our home adapted via disability grant. This was noted in the phone calls. So we should really write that nothing has changed in the last 2 years. The adaptations have been mentioned in both previous phone reviews, but not in writing so I guess we should bring it up. But we feel that they want us to explain everything as if it were a new claim again... And are worried if we miss something in the original claim or the phone calls she will risk losing part of the award (a 2 point swing could be really bad) It does just say "has anything changed?" But in dealing with ESA prior to getting PIP, answering the question asked "has your condition worsened or improved" at a review process with a simple "no, I'm still the same" somehow led to ESA ending and needing appeal. So just want a bit of guidance. How much detail is needed? Is minimal ok? Or should we be blunt with the fact nothing has changed, and bullet point the things she struggles with in each section?   I know the obvious thing is to just explain it all,but over 10 years the sheer amount of times the poor woman has had ESA or PIP stopped/refused just because something was missed out in their report, or they felt it meant a new claim should be made, or that they judged her healthy because we missed a tiny thing in our forms. During COVID it finally seemed like it was all just going to be smooth, especially with the phone reviews and the 5 year reward, but here we are. We just want to make sure we have the least chance to trip ourselves up, but making sure we have what is expected if you get me? I wish I still had a copy of the forms from 2017, because I could just verbatim copy them and add in about the adaptation, but (ironically) we lost our photocopies we kept of them when the house was being adapted
    • might of been better to have got them all defaulted 2yrs ago as we carefully explained before then you'd already be 1/3rd there and your current issue would not be one.    
    • No doubt the hotel will have security cameras on the floor you were staying to confirm or deny the allegation??   The only compensation you will probably get, which will be discretionary as a goodwill gesture, will be a credit voucher for the entire hotel group. Very much doubt anything more than that as you have not substantiated, the hotel committed the transgression 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Cap1 & CCA return


tamadus
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4971 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I can't read them, if thats what they are.......... All I can read is that it says Credit Agreement regulated byt the Consumer Credit Act 1974.

 

I did get a set of T&C's with it, which are legible.

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

  • Replies 17.3k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Here's the agreement........

 

Typical barclaycard application form, no prescribed terms are evident and parts of it are illegible.

 

Is this al they sent or were there any t&c's sent as well? Did they send a statement of account?

 

kind regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Typical barclaycard application form, no prescribed terms are evident and parts of it are illegible.

 

Is this al they sent or were there any t&c's sent as well? Did they send a statement of account?

 

kind regards,

shane

 

Hi Shane

 

I did get a copy of T&C's but no statement of account, but then the account is closed and I'm just after removal of a default.

 

Thanks

 

Anita

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

Hi Shane

 

I did get a copy of T&C's but no statement of account, but then the account is closed and I'm just after removal of a default.

 

Thanks

 

Anita

 

Hiya,

 

when you say account is closed is there still a balance due or is payed off?

 

With regard to the default were there any charges on the account, if so I would send a S.A.R - (Subject Access Request) to BC to ascertain the total of these. A S.A.R - (Subject Access Request) should also furnish you with a copy of any default notice sent. You can use precedent set in recent case law Woodchester Lease Management Services Ltd v Swain and Co to have any default notice voided and subsequently removed it is mis stated the 'sum due' to remedy the breach, ie if this sum included unlawful penalty charges.

 

kind regards,

shane

 

I've attached a copy of the case as well for anyone who's interested

Woodchester Lease Management Services Ltd v Swain and Co.pdf

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Hi,

 

Well if they stated that they are simply wrong, the omissions in the Regs allow for the creditors to omit the debtors signature not their own for this type of agreement

 

they are allowed to substantiate a signature in the form of a rubber stamp however IMO

 

kind regards,

shane

 

Is this the part you mean Shane:

 

(b) any signature box, signature or date of signature (other than, in the case of a copy of a cancellable executed

agreement delivered to the debtor under section 63(1) of the Act, the date of the signature by the debtor of an

agreement to which section 68(b) of the Act applies);

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

Is this the part you mean Shane:

 

(b) any signature box, signature or date of signature (other than, in the case of a copy of a cancellable executed

agreement delivered to the debtor under section 63(1) of the Act, the date of the signature by the debtor of an

agreement to which section 68(b) of the Act applies);

 

 

hi,

 

yes it is, in order to supply a 'true copy' which the regulations deem every copy the creditor supplies must be they can omit the debtors signature

 

regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Hiya,

 

when you say account is closed is there still a balance due or is payed off?

 

With regard to the default were there any charges on the account, if so I would send a S.A.R - (Subject Access Request) to BC to ascertain the total of these. A S.A.R - (Subject Access Request) should also furnish you with a copy of any default notice sent. You can use precedent set in recent case law Woodchester Lease Management Services Ltd v Swain and Co to have any default notice voided and subsequently removed it is mis stated the 'sum due' to remedy the breach, ie if this sum included unlawful penalty charges.

 

kind regards,

shane

 

I've attached a copy of the case as well for anyone who's interested

 

Hi Shane

 

Its completly paid off and closed. There was £30 of charges and the 8% intrest worked out to be about £15.

 

I got a copy of the default but its incomplete. I know where I'm heading with the default notice. I kept that until they'd come back to me on the application form.

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

But remeber....

 

No perscribed terms on the agreement= unenforcable debt simple as that.

 

HAK

Link to post
Share on other sites

Hiya,

 

when you say account is closed is there still a balance due or is payed off?

 

With regard to the default were there any charges on the account, if so I would send a S.A.R - (Subject Access Request) to BC to ascertain the total of these. A S.A.R - (Subject Access Request) should also furnish you with a copy of any default notice sent. You can use precedent set in recent case law Woodchester Lease Management Services Ltd v Swain and Co to have any default notice voided and subsequently removed it is mis stated the 'sum due' to remedy the breach, ie if this sum included unlawful penalty charges.

 

kind regards,

shane

 

I've attached a copy of the case as well for anyone who's interested

 

Shane is this correct as all my defaults have penalty charges in them.

Link to post
Share on other sites

But remeber....

 

No perscribed terms on the agreement= unenforcable debt simple as that.

 

HAK

 

What is they were on the back of the original application form? Would this still count?

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

Shane is this correct as all my defaults have penalty charges in them.

 

 

Hi HAK,

 

I've yet to test it in court, hopefully in the next month or so if creditors don't fold (incidentally I'm hoping they don't so I can get a juge's opinion on it!)

 

It is precedent set in court of appeal which is binding on all lower courts.

 

I would keep an eye of Paul's thread here http://www.consumeractiongroup.co.uk/forum/general-debt/93571-pt2537s-cca-request-against.html as he's currently thinking up POC's on the subject with the intention to file a claim against littlewoods

 

kind regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Am I reading this wrong.... I've read so much, my head is spinning....

 

(b) any signature box, signature or date of signature (other than, in the case of a copy of a cancellable executed agreement delivered to the debtor under section 63(1) of the Act, the date of the signature by the debtor of an agreement to which section 68(b) of the Act applies);

 

This means to me that they cannot miss off my signature when they send me a copy. No mention of the banks singnature.

 

If I'm wrong can someone please explain.

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

This argument has gone on and on and nobody can work out why it is in the 1983 docs.

 

Bottom line is if its not on the agreement and it looks like it was never there you are OK as the original one has to be produced in Court.

 

I would be more inclined to go down the unreadable copy road.

 

HAK

Link to post
Share on other sites

Am I reading this wrong.... I've read so much, my head is spinning....

 

(b) any signature box, signature or date of signature (other than, in the case of a copy of a cancellable executed agreement delivered to the debtor under section 63(1) of the Act, the date of the signature by the debtor of an agreement to which section 68(b) of the Act applies);

 

This means to me that they cannot miss off my signature when they send me a copy. No mention of the banks singnature.

 

If I'm wrong can someone please explain.

 

Hiya,

 

yes this is what i was referring to in my earlier post, they can omit the debtors signature but not their (creditor) own for the purposes of a sec 78 request.

 

The question is does a rubber stamp constitute a valid means of executing the agreement on behalf of the creditor. IMO it can in certain circumstances, i've done some research into this, will post some more on the subject whe i get some spare time.

 

kind regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Don't agree with any of this

 

When it quite clearly has a space for the signature, that is the execution on the part of the creditor and I would stand up in any court behind that

 

Also S61(1)(a) requires that it is "signed in the prescribed manner both by the debtor or hirer and BY OR ON BEHALF OF THE CREDITOR

 

This needs to be by a person, they have now way around this, and I for one would LOVE to see them try and argue it in court

 

In fact, next March I will get that chance

 

:D

 

Oh, don't get me wrong - I totally agree with you. I'm just saying that Peter/Tomterm had to agree to disagree on a thread of mine, so it may not stand up in Court - but it might just do that...

 

Link to post
Share on other sites

Hiya,

 

yes this is what i was referring to in my earlier post, they can omit the debtors signature but not their (creditor) own for the purposes of a sec 78 request.

 

The question is does a rubber stamp constitute a valid means of executing the agreement on behalf of the creditor. IMO it can in certain circumstances, i've done some research into this, will post some more on the subject whe i get some spare time.

 

kind regards,

shane

 

Thanks Shane. I'm going to write my letter in reply tonight. I think I have everything I need now.

 

Thanks everyone!

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

Thanks Shane. I'm going to write my letter in reply tonight. I think I have everything I need now.

 

Thanks everyone!

 

 

Hi Anita,

 

I wouldn't concentrate to much on proving they have failed to satisfy their obligations of a CCA Request as the account is fully paid off. Technically speaking a CCA request need only be complied with if there is a balance due to the creditor.

 

kind regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Hi Anita,

 

I wouldn't concentrate to much on proving they have failed to satisfy their obligations of a CCA Request as the account is fully paid off. Technically speaking a CCA request need only be complied with if there is a balance due to the creditor.

 

kind regards,

shane

 

Well they seem to think there is an outstanding balance on the account. In their letter they said "therefore the bank considers your outstanding debt on the above account for which you have had the benefit of credit blah blah blah". It is actually even marked as satisfied on my credit files.

 

While they can't be bothered to check the account I feel I should point out their wrongs.

 

I don't want to say to them there is no debt as I don't want them to turn round and say they have no obligations to provide me with the documents and I'm basing my default removal on these documents.

 

Not sure how else to progress otherwise...........

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

Well they seem to think there is an outstanding balance on the account. In their letter they said "therefore the bank considers your outstanding debt on the above account for which you have had the benefit of credit blah blah blah". It is actually even marked as satisfied on my credit files.

 

While they can't be bothered to check the account I feel I should point out their wrongs.

 

I don't want to say to them there is no debt as I don't want them to turn round and say they have no obligations to provide me with the documents and I'm basing my default removal on these documents.

 

Not sure how else to progress otherwise...........

 

Hiya,

 

sorry must have mis read, if they claim they are still owed a balance then yes by all means go down the CCA route.

 

With regard to the default notice i would suggest sending a S.A.R - (Subject Access Request) this should give you sight of any default they may of sent, if they can provide it, you can then check and make sure it is compliant with the Regs.

 

regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

Hiya,

 

sorry must have mis read, if they claim they are still owed a balance then yes by all means go down the CCA route.

 

With regard to the default notice i would suggest sending a S.A.R - (Subject Access Request) this should give you sight of an default they may of sent, if they can provide it, you can then check and make sure it is compliant with the Regs.

 

regards,

shane

 

Sorry, you haven't mis read. I have paid up, balance clear in 2004. They say in the last letter I owe them money but I know I don't. I feel its a standard letter. My credit file says settled and whilst they are stupid enough not to look at my account history I'm going to point out their wrong doings. It boils my wee to see that they just can't be bothered to check my account and write a "non" standard letter.

 

I did get half my default notice..... there seems to be loads missing......... its not in the perscribed format.

 

So I have 2 things to pull them up on plus whatever else I can find....

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

Going back to a previous post about my illegible BarclayCard "agreement" (application form), I've been trying read up about the legibility thing. Is this worth mentioning? There seems to be various points on here why its not a good idea to bring it up?

------------------------------------------------

HFC, PPI - With FOS

NatWest, Default Removal - In Progress

Intelligent Finance, Default Removal & Charges Claimback - In Progress

HSBC, Default Removal & Charges Claimback - In Progress

Abbey, Bank Charges - In Progress

------------------------------------------------

Lloyds, PPI **WON**

Halifax, Charges - Court Claim **WON** Donation Made To CAG

GE Money, Charges - Court Claim **WON**

GE Money, PPI **WON**

HFC, Charges **WON**

Halifax, PPI - Court Claim **WON**

Vodafone, Default Removal **WON**

------------------------------------------------

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4971 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...