Jump to content


  • Tweets

  • Posts

    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
    • A sinister tactic known as shoulder surfing is on the rise in the UK. Fraudsters are watching unwitting people log in to their mobile banking apps over their shoulder.View the full article
    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Sussex Security Solutions


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4235 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

oh hi and thanks im only sort of new I reclaimed charges ages ago but forgot my user id, anyway my notice is from sussex security solutions andlists why they have sent me the notice with a nice pic of the back of my head! it says if it is not paid in full or if i havent represented myself within 14 days a further 150 pounds excluding court costs will be incurred. Also went and looked at notice this morning and it goes onto say they will seize my car and sell it!

Link to post
Share on other sites

  • Replies 69
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

They cant seize anything all they can do is send you silly letter's with stupid demands on! Ignore the troll post above #10 we often see these pop up saying they were taken to court but there untrue.

 

For any enforcement by bailiffs they would have to take you to court [very unlikely] they would have to win their claim [even more unlikely] then you would have to default on a judgement for them then to ask for enforcement.

 

I would send a copy of the letter to your local trading standards, making such threats is well over stepping the mark!

Link to post
Share on other sites

  • 1 month later...

Yes. They cannot just 'register a debt' with the county court!! They have to take you to court (fat chance), win (dear Lord no!), and then you still refuse to pay. THEN they can register a debt (CCJ). It doesn't sound half as scary when they tell the truth though does it?

Link to post
Share on other sites

These people are very very clever wording their letters in a way to look official. It works as from what I've read a large majority think they are dealing with something official.The Company is private and nothing to do with the legal system or The Police. They operate by getting people to pay up.It is nothing more then an invoice for monies which anyone could do. I could do it for you taking the time to read this post.I've received close to ten of these now and all have been returned to sender at their own expense.In the unlikely event that you receive a Court Summons, then is the time to take it seriously and seek proper legal advice.It ain't gonna happen all the time people are paying up anyway for the expense to them of a few first clase stamps and the use of a templated letters.

Link to post
Share on other sites

These people are very very clever wording their letters in a way to look official. It works as from what I've read a large majority think they are dealing with something official.The Company is private and nothing to do with the legal system or The Police. They operate by getting people to pay up.It is nothing more then an invoice for monies which anyone could do. I could do it for you taking the time to read this post.I've received close to ten of these now and all have been returned to sender at their own expense.In the unlikely event that you receive a Court Summons, then is the time to take it seriously and seek proper legal advice.It ain't gonna happen all the time people are paying up anyway for the expense to them of a few first clase stamps and the use of a templated letters.

Or better still just IGNORING the begging letters at no cost whatsoever.

hello all:-)

Link to post
Share on other sites

  • 5 months later...
thanks for your quick reply much appreciated funnily just noticed it says I can take this letter into court with me! thats nice of them it actually looks like its been written by a 5yr old

 

Hi! I'm new to this, what was the outcome? Did they take you to court? I've also received a notice from private parking firm :((

Link to post
Share on other sites

  • 4 weeks later...

I've recently had dealings with these people for parking in the same place mentioned on this thread - outside a shop in Newhaven. My wife is the named owner of our car so although I was driving the charge came to her.

 

We ignored it at first, but on the second correspondence my wife replied, as per the advice on a number of forums, saying she was not driving the car at the time, wasn't intending on saying who was, so they should cease correspondence.

 

They didn't of course and we received the most appallingly written, badly spelt and grammatically incorrect letter I've ever seen from a professional company. It threatened court action and a raised amount to pay and after a few weeks court documents came. We filled out our defence and returned them straight away.

 

On these documents my wife agreed to mediation to hopefully prevent the case going to court. This process took well over an hour and this is when my wife and I had one of the only arguments we have ever had. With SSS not backing down an inch and the possibility of court looming, my wife caved in and agreed to pay something around £160. Even while paying this they attempted to charge further administration costs of £15 (which they kindly agreed to waive...).

 

If you look at the section on the SSS website where they list recent court cases as a means to frighten people, most of their victories come from people doing what my wife did - caving in and paying up; or not responding to the court documents and SSS winning that way. There are, in 6 pages of court references, only 2 that I could see that actually went to court and lost. There's one there purporting to be a win for SSS which, when you actually look at the documents was a win for the defendant (it's currently bottom of the first page, perhaps I've misread something, if so I welcome anyone putting me right).

 

So my advice in dealing with these people (actually, I think it's just one person) is this:

 

- Think carefully about whether you would really be prepared to go to court. While I would absolutely not urge anyone to do this, if you are not prepared to go to court then you may as well just pay up straight away because they will see it through and might end up paying more.

 

- Don't ignore any court documents that come.

 

- If you feel you have a case and will win, then go to court and win. When you do please post it on every forum you can see so people like my wife don't feel so intimidated about going to court and companies like this one think twice about issuing court documents left, right and centre.

 

Good luck.

Edited by ims21
Link to post
Share on other sites

Don't mess with these guys! They mean real business!

 

Anyone who has ever had the misfortune to have had a Private Parking Notice, from a Private Parking Company, can very very safely IGNORE any and all petty puerile threats of legal action that they claim can be taken against them.

 

What the employee of a PPC has done is to reinforce the fact that they know that we know, there is absolutely zero they can do.....as for trying to divert the actual truth is purely indicative of the legs they don't have to stand on, how desperate can you get? Not only in attempting to enforce something which you can't, and then to blatantly lie and tell mistruths to place doubt in someone's mind?

 

I agree entirely, I am freindly with someone in my local area (Legally Qualified) who has tried and tried to get one of these companies into a court on behalf of other people and has had no success whatsoever. They run away every time.

 

CAN ANYONE TELL ME WHERE THIS LOT OPERATE SO THAT I CAN OBTAIN ONE OF THEIR INVOICES IN ORDER TO PUT THEIR CLAIMS TO THE TEST ?

 

Coming soon, how to have lots of fun with the new appeals procedure, this will follow the wheel clamp sale.

Edited by Crocdoc
Link to post
Share on other sites

I've recently had dealings with these people for parking in the same place mentioned on this thread - outside a shop in Newhaven. My wife is the named owner of our car so although I was driving the charge came to her.

 

We ignored it at first, but on the second correspondence my wife replied, as per the advice on a number of forums, saying she was not driving the car at the time, wasn't intending on saying who was, so they should cease correspondence.

 

They didn't of course and we received the most appallingly written, badly spelt and grammatically incorrect letter I've ever seen from a professional company. It threatened court action and a raised amount to pay and after a few weeks court documents came. We filled out our defence and returned them straight away.

 

On these documents my wife agreed to mediation to hopefully prevent the case going to court. This process took well over an hour and this is when my wife and I had one of the only arguments we have ever had. With SSS not backing down an inch and the possibility of court looming, my wife caved in and agreed to pay something around £160. Even while paying this they attempted to charge further administration costs of £15 (which they kindly agreed to waive...).

 

If you look at the section on the SSS website where they list recent court cases as a means to frighten people, most of their victories come from people doing what my wife did - caving in and paying up; or not responding to the court documents and SSS winning that way. There are, in 6 pages of court references, only 2 that I could see that actually went to court and lost. There's one there purporting to be a win for SSS which, when you actually look at the documents was a win for the defendant (it's currently bottom of the first page, perhaps I've misread something, if so I welcome anyone putting me right).

 

So my advice in dealing with these people (actually, I think it's just one person) is this:

 

- Think carefully about whether you would really be prepared to go to court. While I would absolutely not urge anyone to do this, if you are not prepared to go to court then you may as well just pay up straight away because they will see it through and might end up paying more.

 

- Don't ignore any court documents that come.

 

- If you feel you have a case and will win, then go to court and win. When you do please post it on every forum you can see so people like my wife don't feel so intimidated about going to court and companies like this one think twice about issuing court documents left, right and centre.

 

Good luck.

Idealy , what you should have done is ignored them totaly from the start.

Unless they actualy own the land in question or have a vested interest in the land they can not even bring a case to court.

Why did you pay them anything??

As your wife was not the driver she did not enter into any contract with them and therefore owed them NOTHING.

Your wife has been well and truly done over by these people.

You have just wasted £160 for nothing. If you like giving that ammount of money away can i have some please £160 would be nice.

hello all:-)

Link to post
Share on other sites

You say you enterd a defence to the court claim, what was that defence?

That your wife was not driving at the time?

That they have no legal authority to be bringing a claim?

That even if they did have the authority £160 is a contracual penalty and as such unenforcable?

That your wife was not even party to any contract?

Your wife decided to back down after entering a defence, why? Was she actualy party to the contract?

You realy should have read around the many advice forums on the internet before parting with your hard earned money!

hello all:-)

Link to post
Share on other sites

Their so called victories posted on their site are a joke nearly all defaults, a couple capitulated at mediation and a couple of wins after a defence but no reference to what the claim was for, except there own interpretation. Could well have been for someone who genuinely owed them money.

Link to post
Share on other sites

"Idealy , what you should have done is ignored them totaly from the start."

We did ignore them from the start. When they threatened court action we felt we should respond. Perhaps we should have ignored them then too but given the number of copied court documents on their website showing automatic victories over people who decided to ignore everything I'm not sure this would have been a good idea.

 

"Unless they actualy own the land in question or have a vested interest in the land they can not even bring a case to court."

I don't know what their vested interest in the land is but the were very much going to take my wife to court. We have a number of court documents to that effect. Perhaps they are convincing forgeries and the court mediator was actually someone from SSS acting... Telling people that these cases will not go to court is both factually incorrect and extremely unhelpful for someone unsure of what course of action to take. They will absolutely go to court.

 

"Why did you pay them anything??

As your wife was not the driver she did not enter into any contract with them and therefore owed them NOTHING."

My wife was scared of going to court. Simple as that. I was furious that she did, but to be fair it's easy to spout fighting talk on an online forum and another thing entirely to actually have to go to court. When it came down to it, when she actually imagined herself in court having to defend herself, she realised she was scared and she was willing to pay not to have to go through that. I was livid that she backed down when everything we'd read suggested SSS had not a leg to stand on, but she was just petrified of going to court.

 

 

"Your wife has been well and truly done over by these people."

You are truly the king of insight

 

"You have just wasted £160 for nothing. If you like giving that ammount of money away can i have some please £160 would be nice."

Thanks. I wasn't feeling quite annoyed enough by this whole situation, I just needed a smug, gloating stranger to rub it in a bit more. Cheers.

Link to post
Share on other sites

You say you enterd a defence to the court claim, what was that defence?

That your wife was not driving at the time?

That they have no legal authority to be bringing a claim?

That even if they did have the authority £160 is a contracual penalty and as such unenforcable?

That your wife was not even party to any contract?

Your wife decided to back down after entering a defence, why? Was she actualy party to the contract?

You realy should have read around the many advice forums on the internet before parting with your hard earned money!

 

The defence was that my wife was not driving. At the time of the mediation SSS said they were going to bring her to court as the registered owner of the car anyway. I offered to own up but SSS said it was too late and they were intent on bringing my wife to court.

We did read copious amounts of advice on forums like this and knew we were in the right, but, as I've said, my wife is one of many people who would rather pay up than go to court.

 

This is why my advice to people with notices from these people is either pay up in the first place when it's less money or be prepared to go to court. I'm tempted to go and park in the same place again just to have a day in court with these ****ers.

Link to post
Share on other sites

I notice you take great pains to ridicule my posts. That's up to you. It does not concern me. I am entitled to my opinion. I think you have foolishly lost £160 when there was no need to. And i think your advice to pay this company is wrong. There is a wealth of factual information on the internet about this company and others like it and factual information telling you that your wife was not even party to any contract but you chose to pay them anyway. That is your choice and you are free to make that choice, but i think your advice to others in your posts, to pay up, is wrong. Let people take in the factual information and then make their own minds up.

hello all:-)

Link to post
Share on other sites

" We did ignore them from the start. When they threatened court action we felt we should respond. Perhaps we should have ignored them then too but given the number of copied court documents on their website showing automatic victories over people who decided to ignore everything I'm not sure this would have been a good idea."

It is safe to ignore the "threat " of court action.

This forum and others on the internet suggests ignoring up untill actual ,genuine , court papers are sent.

They advise this because all PPCs rely on the mere threat of court to scare people into paying up, even SSS rely on the mere threat to part you with your money.

Some PPCs do start court proceedings, including SSS, but they do not take every ignored ticket to court. That is factual information supplied in a FOI request from the MOJ.

hello all:-)

Link to post
Share on other sites

I notice you take great pains to ridicule my posts. That's up to you. It does not concern me. I am entitled to my opinion. I think you have foolishly lost £160 when there was no need to. And i think your advice to pay this company is wrong. There is a wealth of factual information on the internet about this company and others like it and factual information telling you that your wife was not even party to any contract but you chose to pay them anyway. That is your choice and you are free to make that choice, but i think your advice to others in your posts, to pay up, is wrong. Let people take in the factual information and then make their own minds up.

 

It's no bother, really.

 

I fear you are not hearing me. I know all the facts; I researched extensively, I read posts this and many other forums, I looked at court cases and I know my wife was not liable. But despite knowing this when faced with going to court my wife got scared and paid up anyway. I also know we wasted £160 and I feel sick when I think of it so apologies if I don't thank you for rubbing it in.

 

Let me be clear: I am not recommending that people pay up; the last thing I want is for these parasites to get any more money. I am warning others that SSS WILL take them to court. I wish my wife had stood her ground and had her day in court. She wishes she'd just paid a much smaller amount at the start and not had the headaches that followed.

Link to post
Share on other sites

What you should warn others is that SSS " MAY" take them to court , as may any other PPC.

The FOI request made to the MOJ makes it quite clear that PPCs do not take every case to court. Of all the tickets issued a minute ammount end up in court and a lot of them go undefended.

hello all:-)

Link to post
Share on other sites

SSS took 34 cases to court in the whole of 2011.

How come all 34 cases are not on their web site?

Were there some wins in there maybe?

I wonder how many tickets were issued in 2011?

I bet there were quite a lot more than 34 tickets issued?

So, moowave, it is obvious that they do not take all cases to court as you claim.

hello all:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...