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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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Urgent help please. - lloyds court claim


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Hi all,

 

This is my first post and I'll try to keep it simple.

Back in November 2010 payments to LLoyds for 3 credit cards and a large overdraft became impossible. We were offered help from family in the form of a lump sum which LLoyds declined so we then offered a token monthly payment of £30 to be split between all accounts until things improve. They accepted the £30 and we believed this would be split, but to cut a long story short, Wescot informed us that Lloyds don't accept bulk payments and we should've made individual offers of payment to each account. To try to clarify the situation and buy some more time I sent a CCA request to one of the credit cards on 23rd May 2011 but instead of receiving a response I have had a County Court summons. I don't know how to respond but am aware that I need to do something asap before they automatically find against me. We will have more money to pay them in the next few months but what should I do right now? I've read a lot about charging orders and we are worried sick. Thanks for your help.

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Hi matt

 

Welcome to CAG

 

The guys will be happy to advise as soon as they are available.

 

Have you got any Default charges on any of the accounts? Especially the one regards the Summons.

Have you been mis-sold PPI on any of the accounts?

These would help your case as you would have a dispute.

 

When did you receive the summons?

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Thanks for the reply.

 

The summons arrived on Friday so I still have a few days to sort out a response.

 

If by default charges you mean late payment/arrears charges then yes we have those on all the accounts. The late payment charges on this account prior to the reduction in 2007 are only £120 though. The majority of charges were applied after this date.

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I thought I could only claim for charges over and above the £12 so that those incurred after 2007 weren't included.

Any suggestions regarding how to proceed with the summons?

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The OFT didn't say £12 was fair, they just said that £12 should be a starting point, so they can be reclaimed. It might be an idea to scan and post the summons,

but remove all personal details and ref numbers. One of guys who knows more about these will have a look for you.

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I'll recalculate the fees then. Can I include default charges etc? Does this have any effect on them taking me to court or my response? I'll post the summons asap.

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I'll recalculate the fees then. Can I include default charges etc? Does this have any effect on them taking me to court or my response? I'll post the summons asap.

 

Yep include Default Charges, as I stated one of Site Team can have a look for you.

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Hi Mattie

 

Just to clarify a little.

 

Everything Rebel has said is right.

 

Plus......

 

You said you had 3 credit cards so you need to prepare a spreadsheet for each of the cards as they are 3 claims. You will be claiming the interest from whenever the charge was made right up to the date of your claim. Using compound interest it is surprising how much this will add up to. Don't be put off by the figures.

 

You can go back more than six years...ALL of these charges from whatever date are reclaimable.

 

You thus have an instant counterclaim and you'll need to enter a counterclaim to the summons

 

Did Lloyds issue a summons for all of the debts in one claim?

 

Do you have all of the credit card statements?

 

Was there any ppi on any of the cards?

 

As Rebel says, someone more experienced will be along to advise on the the defence/counterclaim.

 

Hope this helps.

 

ims

 

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You need to keep an eye on the timeline which will be..

 

Issue date of claim form (top right hand corner under the claim number) + 5 days for service. Then + 14 days to acknowledge receipt of the claim form + 14 days to submit any defence (if you decide you are going to defend the claim against you.

 

If you are going to defend the claim / counter claim then you will need to obtain any information that you might not have.

 

eg statements showing how the balances demanded are made up

Copies of any agreements that they are going to rely on.

Default notices

Letters before Action.

 

Can you please let us know EXACTLY what it says on the claim form (POCs) so we know what information you can request.

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4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The issue date is 21st June.

The Particulars of Claim state; "1. The Claimants are Bankers whose registered office is ...... 2. By an agreement in writing & regulated by the CCA 1974, the Claimants issued to the Defendant a credit-token, Lloyds TSB Platinum AmEx Card, to aquire goods & services on credit. 3. The agreement provided the Bank to send the Debtor a monthly statement showing (i)balance due (ii)minimum payment (iii)date for payment. If the balance was not paid & if the debtor made the minimum payment, the Debtor should pay interest on the remainder of the balance. 4. In breach of the agreement, the Debtor failed to make payment and on 23/08/20 a Default Notice was issued pursuant to section 87(i) of the Consumer Credit Act 1974. 5. By letter of 21/09/2010 from the Bank to the Debtor, the Bank demanded full repayment but the Debtor has failed to repay the monies due. 6. In the premises, the Debtor is indebted to the Bank in the sum of 5094.84 and the Bank, therefore, claims the balance under the Agreement (agreement number.....).

 

Is this enough information?

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Ok, as far as your timing is concerned.

 

Issue date 21st June 2011 + 5 for service = 26th June + 14 to acknowledge service = 10th July + 14 to submit defence (assuming you are going to defend) = 24th July 2011

 

10th and 24th July are Sundays so you should acknowledge receipt of the claim form on Friday 8th and ensure any defence if you are going that route is submitted by the 22nd.

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Uploading documents to CAG ** Instructions **

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1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The issue date is 21st June.

 

The Particulars of Claim state;

 

"1. The Claimants are Bankers whose registered office is ......

 

2. By an agreement in writing & regulated by the CCA 1974, the Claimants issued to the Defendant a credit-token, Lloyds TSB Platinum AmEx Card, to aquire goods & services on credit.

 

Do you have a copy of this agreement ? If not, you should request it by way of CPR31.14

 

3. The agreement provided the Bank to send the Debtor a monthly statement showing (i)balance due (ii)minimum payment (iii)date for payment. If the balance was not paid & if the debtor made the minimum payment, the Debtor should pay interest on the remainder of the balance.

 

4. In breach of the agreement, the Debtor failed to make payment and on 23/08/20 a Default Notice was issued pursuant to section 87(i) of the Consumer Credit Act 1974.

 

Do you have a copy of this DN ? If not, you need to request a copy of it by way of CPR31.14 (although as these are standard, automated, templated letters it is unlikely a hard copy would have been retained by LTSB)

 

5. By letter of 21/09/2010 from the Bank to the Debtor, the Bank demanded full repayment but the Debtor has failed to repay the monies due.

 

Do you have a copy of this letter ?

 

6. In the premises, the Debtor is indebted to the Bank in the sum of 5094.84 and the Bank, therefore, claims the balance under the Agreement (agreement number.....).

 

Is this enough information?

 

Yep, that should do for starters :)

 

You will need to request any information that you do not have you will find a CPR31.14 request template in the first post of the link below. Please do read it very carefully and amend it to suit your situation.

 

You can properly request a copy of the

 

Agreement

Default Notice

Demand Letter

Statement of account showing how the amount they have requested has been assessed.

 

If you have a copy of the Default Notice, can you please let us know the date of issue and the date of remedy. Also, did they just ask for the outstanding arrears as at the date of issue or did they demand the full amount.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?159445-Getting-Them-To-Reveal-Their-Vitals.-Using-CPR-31.14-to-Your-Advantage

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Firstly, to be honest I'm not sure whether I should be defending the claim or not. I haven't got much experience of all this and I'm not sure what my defence would be. I know there are charges to be reclaimed on the account and I know I can't afford to pay the whole lot so my main concern is that i would get a CCJ which would then allow them to apply for charging orders etc.

 

I'll look for the paperwork now but I know I don't have a copy of the agreement so I will have to send the CPR letter. In the meantime should I acknowledge receipt of the claim? I know the budget section etc is to be filled in if I don't defend so not sure how to complete it at this stage.

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I think you can admit some of the claim.. ie that portion which you genuinely owe. TBH, I have no idea how you would go about that. You say there are charges to reclaim. Would that significantly alter the amount of what is being claimed ?

 

You dont have to Acknowledge service until the 10th July.. so take a couple of days to decide what is best for you before committing yourself further.

 

I believe you can make an application for a Time order.. I will try and find some advice on that for you.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Here you go.. Time orders

 

http://www.consumeractiongroup.co.uk/forum/entry.php?186-Time-Orders-A-guide-for-the-rest-of-us

 

If the link above doesnt work then you will find the information in Sequenci's Debt Blogs which can be linked via my signature :)

Edited by citizenB
spelling

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The OP just has to apply using
form 294

 

Apparently you just have to apply for a Time order using the form linked above.
:)

 

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thank you once again.

 

I have spent the last few days trying to decide what to do for the best but I know I have to respond in the next couple of days so need to make up my mind quickly. The information regarding Time Orders is very interesting and I have a couple of questions. If I apply for a time order do I still have to send the acknowledgement of service and how would I complete that to take the TO application into account? The charges add up to around £1000 so do I acknowledge part of the debt and try and defend that, or acknowledge the whole amount and try to reclaim that at a later date? Surely applying for a TO is an admission of guilt anyway as I am effectively saying yes I owe the money but can I have more time to pay? Does this then affect the ability to reclaim charges? The TO info says forms N1, N9A or N244 need to be completed but CitizenB has posted form 294, could you clarify that please? Obviously the cheaper the application the better as I don't have much spare cash. I also wondered what is the lowest amount I could offer as an installment on the application, as this will definitely be a temporary measure and I will have more income soon but am severely limited right now. I also wondered about sending the CPR letter as I have looked through my paperwork and can't find the relevant documents. If I apply for a TO do I still need to do that? Also wondered what the chances are of the court granting one of these? Loads of questions I know, but I am extremely grateful for all advice given and couldn't do this on my own.

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