Pay Day Loan Problem

[sillygirl1]

Continue with your offer, stating that this is the maximum you can guarantee for them, and put the money to one side so when they eventually DO agree you can say "here is XXX being the £40 payments from XXX to XXX, proving that I have been able to meet this commitment" (been there and done it to a PDL myself, who were miffed at first and demanded rest of payment, told them to learn to read properly!)

 

You can do a basic I&E rather than a detailed one, as follows

 

Priority Debts

Mortgage/Rent

Council Tax

Gas/Electric/Water

TV Licence

 

Essential (daily living) debts

Food

Travel costs (including car costs)

Basic clothing

 

Non priority debts

Bank overdraft

etc

 

The shortened version is

 

Income (do NOT list benefits as they are NOT to be used for paying non-priority debts)

Priority Debts, Essential Debts added together

Non Priority debts added together

 

Resulting amount left for xxx creditors not included in non-priority debts

 

Remind them that only a court can order a full I&E and that you are complaining to

 

http://www.tradingstandards.gov.uk

http://www.consumerdirect.gov.uk (for the OFT)

 

Keep us posted on progress.

[UnionCityGirl]

Thanks SillyGirl thats great.

[sillygirl1]

If you go to the National Debtline site they have a very good Personal Budget Sheet, worth filling in to see where the black holes are in your finances.

 

Perhaps you can click on my star and give me a reputation comment...

[UnionCityGirl]

I'm going to try and ride it out without giving them any info, we will see. I'm well used to doing I&E, i'm in a DMP

[UnionCityGirl]

Also has anyone got bank details for Txt Loan? They want to try and take it by debit card, but not having that!

[IN-Trouble]

Im in a repayment plan with txt-loan, one more payment to go, free of them next month, then ill start dealing with payday uk, who are very annoying.

 

Txt loan details are below, as far as payday uk go, stop sending them emails, ignore them, in the end theyll send you a letter saying theyll accept 75% of what you owe, then theyll say theyll accept a plan, itll be months from now, so dont panic, deal with the companies that want to deal with you, payday uk will come round when you ignore them long enough

 

 

Receiver - TxtLoan Ltd

Account number - 42028948

Sort code - 402103

Ref: your loan ID

[UnionCityGirl]

Thanks! So just don't bother with PDUK for now? How long did they take to set up a plan with you?

[IN-Trouble]

About 5 months after repeatedly ignoring my generous 100 pounds a month offer , telling me to call them etc etc, they pass the debt on to a DCA called Keys Whitlock, which is not external, its just them in more threatening mode, after a few letters from them, including a "we have come to visit you and you werent at home but we will come again" postcard, which looks like its been dropped in the letter box until you notice the first class stamp on it. They then send a letter literally begging for any money I can afford to give them, my debt is 600, they dont want to go to court for that, so theyll accept a repayment plan. Unless you owe them thousands, do the same.

We all accept that we owe the money and want to pay it back, but the bullying has to stop .

[UnionCityGirl]

I owe them £937 which includes the one months interest

[IN-Trouble]

They wont take you to court for that, and unlike capital finance one and others, they wont add charges onto your debt. Theyll keep sending you emails telling you your credit rating will be affected(like I care about my credit rating at this stage) and that the loan will be passed on to an agent etc etc, a few months later Keys Whitlock will send you similar letters, and asking for a part payment or a repayment plan....This is when you phone them up and set it up. Until then, try and pay off one of the other loans, so that a few months down the line you can afford a repayment plan to pduk.

[sillygirl1]

Your debt is actually the original loan amount plus one months interest, NOTHING MORE, you do not need to pay idiots like Keys Whitlock, and need to report that 'postcard' to the OFT and Trading Standards, they are not supposed to do things like that.

[UnionCityGirl]

I'm sticking to that formula. I've just checked TXTloan site, and they have set up a payment plan but the debt has increased £120 from the loan plus interest. They will be getting that and that only!

[UnionCityGirl]

I've just had an email from Mark Harrington at PTPD saying he emailed me last week and he hasn't had a response. Well I've just re-read the email from last week and it says they have added £59 charges on, but there won't be anymore interest etc, they can't set up a pay plan for me and after 28th July it will be passed to an external agency, and to contact them if I have any further questions. Not sure what todays email is about then!

[UnionCityGirl]

Can someone advise me again re Uncle Buck? I have had a default notice from them saying they will take me to court. Any advise re UB?

[sillygirl1]

The default notice is invalid. Section 87 of the CCA Act comes into play with payday loan companies. If they take you to court they will be laughed at. You have been trying to negotiate with them and they have ignored you.

 

Complain now to

 

http://www.consumerdirect.gov.uk for Office of Fair Trading

http://www.tradingstandards.gov.uk for Trading Standards

 

If you don't complain about them now then I can give no further help.

[UnionCityGirl]

Thanks - what should I do re my offer? Just re send it again?

[sillygirl1]

Yes, that is the only way to keep track of them, play them at the 'automated message' game in return.

 

and COMPLAIN COMPLAIN COMPLAIN

[UnionCityGirl]

Do I complain to both those bodies? Why can't they just play ball like the others!

[sillygirl1]

Yes, complain to both lots, Trading Standards do a different thing to the OFT but both can get companies closed down and have their licenses suspended. The more complaints the better.

[UnionCityGirl]

Aghhh PayDayUK are driving me round the bend! They just keep emailing me the same old rubbish, I've sent them countless emails with the £100 offer. Well it's up to them if they don't want my money!

[Erica11 - Swift]

Should you be experiencing difficulty paying back your loan or have any other queries or concerns regarding your loan, kindly contact our Pounds Till Payday Customer Relations department on [email protected]

[UnionCityGirl]

PayDay UK have emailed again, are now saying they will pass to Keys Whitlock? Shall I wait until that happens?PTPD are passing it over to DCA at the end of the week.Not heard a thing from Uncle Biuck since last week.

[UnionCityGirl]

So it looks like PTPD have passed my debt onto Credit Resource Solutions, not Clairty? Has anyone had dealings with them recently?

[UnionCityGirl]

Agghhh please help re CRS - they have just called and he has made me cry I'm shaking at my desk. They are the worst company to deal with ever! has anyone had any dealings? He was so rude and wouldn't listen to anything I have to say. He says they have a perfect right to contact my work, and had the gall to say I could pay them what I owe and re-loan again with PTPD!!!!They won't set up a payment plan, and have said they will pass it back to PTPD in 28 days who will take me to court.

[sillygirl1]

Report them to the OFT and Trading Standards, they are well out of order calling you at work.

 

http://www.tradingstandards.gov.uk

http://www.consumerdirect.gov.uk for the OFT

 

PTPD cannot take somebody to court as they are offshore based in Malta and that can be used against them, as can using agencies such as CRS who are not able to do anything except intimidate and insult you

 

You need to complain in the strongest possible terms about this and the way they make you feel. Complain about both companies separately and that will be a step in the right direction.

 

The OFT guidelines say they MUST accept offers of part payment and if they do not then the OFT will start investigating them and revoke their consumer credit licence (they can do that to the DCA as well.

 

If you don't complain now and loudly to the authorities nothing will be done and you will have wasted your time posting on the site.