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    • and it legally informs them of your correct and current address as you must do with all old debts last paid/used in say 7 yrs you dont want backdoor CCJ's. what were the names of these IVA scammers, the one you took it out with, and the one that scammed you to let them take over please? your story is slightly worrying. dx  
    • Incidentally, congratulations on not buying the warranty. That is another Big Motoring World rip-off. See what we have to say about extended warranties and the Big Motoring World attitude to them is particularly unhelpful
    • well that google is from 2019, but the photos are certainly of someone driving on the public highway in/out by an ANP system, though the site of where the camera actually is, is not showing there are anpr cameras up by the low yellow barriers but they wont get from facing shots from there. interesting, needs to be checked if the road IS a public highway but on private land, cause as you say, if the whole area is max 4hrs , how does the hotel work< ?? must have a reg entry system.  now as for taking pictures of cars on a public highway then guessing the are parking ...erm.... i dont thnk thats right nor allowed under GDPR. dx  
    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Free Usenext trial problem.


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I have a similar question that i hope someone might be able to answer.

I signed up to the free Usenext trial a long time ago and was unaware that they automatically renewed the account after it had expired. Sadly, perhaps to my cost, i had forgotten about the Usenext service and as such i believe some payments may have been withdrawn from my account. My question is whether i can be charged for a service that i have neither used nor had knowledge of being a part of?

I fear that the answer i might receive is simply that it was my own fault for not properly reading the terms and conditions and that, regardless of my lack of use for this service, i am still legally bound to pay.

Any light that could be shed on this matter would be greatly appreciated..

Also, i apologise if this has been posted in the wrong area and if my question proves to be a stupid one.

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Hello and Welcome,

 

I've started a new thread for you.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Dear featsirswish,

 

First of all we would like to apologize for any inconvenience you had with Usenext.

 

In order to gain access to the usenet via UseNeXT you need to sign up on our website. After that you enter the free trial period which lasts for 14 days. As mentioned several times during the sign up process as well as in the TOS (which you accepted) you have to cancel our service during the trial period if you do not want your membership to be converted into a paid contract. You can cancel anytime via mail, support inquiry or simply by using the cancel button in the member area.

 

As you already mentioned you did not cancel your Account during the free trial period. Since we highly value customer satisfaction, we would like to ask you to send an e-mail with your account details to mediarelations(at)aviteo.de. If you did not use your Account after the trial period, we will make a full refund.

 

Best regards,

 

Your UseNeXT Team

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  • 2 weeks later...

Hi, I have also been charged after a trial of your services. I cannot afford the amount that has been debited as I am only on disability allowance. I was aware of the terms and conditions and had phoned up your 24hr support number to cancel. I have still been charged. I have emailed your support team and advised of the situation but it seems I am not getting anywhere. I do want to join a newsgroup like yourselves but just wanted a trail for now to test speed until I am in a better financial situation and this payment being taken out has left me with no means to live on. I have not used the service at all and even though I cancelled my account is still active and I was charged. Can you please authorise a refund on my account please. I have also emailed the address in the previous post. Thank you in advance, Dave.

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do a chargeback if its a visa card

 

dx

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes

go do it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Dear Dave,

 

First of all we would like to apologize for any inconvenience you had with Usenext.

 

Unfortunately you cannot terminate your account via telephone, but you can cancel anytime via mail, support inquiry or simply by using the cancel button in the member area.

 

As you already saw, customer satisfaction is very important to us. You mentioned that you wrote an email to "mediarelations(at)aviteo.de". Until now, we did not receive an email with your description. We hope to hear from you soon to find a satisfactory solution.

 

Best regards,

 

Your UseNeXT Team

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Dear Dave,

 

First of all we would like to apologize for any inconvenience you had with Usenext.

 

Unfortunately you cannot terminate your account via telephone, but you can cancel anytime via mail, support inquiry or simply by using the cancel button in the member area.

 

As you already saw, customer satisfaction is very important to us. You mentioned that you wrote an email to "mediarelations(at)aviteo.de". Until now, we did not receive an email with your description. We hope to hear from you soon to find a satisfactory solution.

 

Best regards,

 

Your UseNeXT Team

 

Thank you for your response. I have sent the email to the address mediarelations @ aviteo . de. I am yet to hear a response. Surely I can simply pm you my account number and you can issue the refund as this is the only solution I require. I simply signed up through the link below where it advertised that you supply unlimited legal downloads of movies etc. After some googling to seek help with this matter I have found this is misleading and yours is a totally differnet service to advertised here. Please advise if you can just simply refund my account and save me any further inconvenience and time persuing the matter. I am also sorry for any inconvenience I may have caused yourselves this is simply a misunderstanding and should not be this hard to resolve. I have not used your service since you charged me so a refund should be simple. Thanks in advance Dave.

 

link which I used - www .legalmoviefull .com/get-unlimited-quality-movie-downloads-with-usenext/

Edited by dave2014
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  • 11 months later...

I've just had this issue myself. Just contacted UseNeXT and hopefully will get a reply soon. I'll have to update this with what happens.

 

*Edit*

 

To add on.

 

After creating the account, I went to paypal and did my usual check of seeing if it was a recurring payment setup and to my finding there was none, so I had thought I was safe. Well that was until a few hours ago when I just noticed that I've had a paypal charge of £84 or so and as a student I simply cannot afford that.. I have my flat to pay for and food

 

**EDIT**

 

I'll go make my own thread instead of bumping this one relating to someone elses issue

Edited by Colonel_Black
I'll go make my own thread instead of bumping this one relating to someone elses issue
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