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    • you IGNORE THEM. stop being had blind nothing anyone can do to you. dx  
    • Which Court have you received the claim from ? Name County Court   MCOL Northampton N1 ?yes Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ? Yes If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Give answer here Lowell How many defendant's  joint or self ? Give answer here Self 1 Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. Give answer here 08 may  ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. Give answer here  the claim is for sum of 1650£ due by the defendant under an agreement regulated by the consumer credit act 1974 for capital one account with an account reference of xxxx tge dependent failed to maintain contractual payments required by the agreement and a default notice was served under s87(1) of the consumer credit act 1973 which has not been complied with the debt was legally assigned to the claimant on 18/03-21 notice of which has been given to defendant  the claim incudes statutory interest under s69 of the county court act 184 at a rate of 8%per annum from the date of assignment to the date of issue of these proceedings in the sum of 132£ the claimant claims the sum of 1782£   What is the total value of the claim? Give answer here 1977£ Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Give answer here Not sure  received a letter on 24 march stating Letter of claim- you have 30 days to prevent legal action Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Give answer here No Did you inform the claimant of your change of address? Give answer here Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Give answer here Credit card When did you enter into the original agreement before or after April 2007 ? Give answer here After Do you recall how you entered into the agreement...On line /In branch/By post ? Give answer here Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Give answer here Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Give answer here Debt purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? Give answer here Unsure Did you receive a Default Notice from the original creditor? Give answer here Unsure Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Give answer here Not that he recalls Why did you cease payments? Give answer here Lost job What was the date of your last payment? Give answer here Feb 2023 Was there a dispute with the original creditor that remains unresolved? Give answer here No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Give answer here No What you need to do now.    Answer the questions above   If you have not already done so – send a CCA request to the claimant for a copy of your agreement (If Applicable) (except for Overdraft/ Mobile/Telephone accounts)   Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form. There are two different versions - one for Loans/Credit cards the other for Current accounts   Request 1 - Loans/Credit Cards     Request 2 - Current Accounts     You may use a CPR part 18 request for any other information (not request documents) that you might require in order to defend yourself. Please note that CPR 18 is specifically for Fast Track claims and although technically the claim has yet to be allocated to a track the claimant may refuse to comply for this reason.   If you require CPR Part 18 - this will need to be drafted specifically.   If you are not planning on defending for one reason or another – then you will need to complete an Income and Expenditure form and contact the Solicitor with your proposal. The N9a is already enclosed in the claim pack for Admittance which should be sent to the solicitor named on the claim form   If you are considering making a partial admittance N9b must be completed and returned to the court. Please note in most cases a partial admittance will result in an automatic CCJ for the amount admitted.   You have received a Claim - What you need to do.pdf1.33 MB · 241 downloads     Before Printing the PDF TIP   If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following:   Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out).   Note: This will save you Ink & Paper    
    • 3 threads merged for complete history of your debts. i suggest you re read from post 1 again. what are you doing still blindly paying a DCA on a historic debt?  
    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
    • A sinister tactic known as shoulder surfing is on the rise in the UK. Fraudsters are watching unwitting people log in to their mobile banking apps over their shoulder.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Quick Quid - terrible problems!!!


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This needs to be reported to the OFT and consumer

direct and a formal complaint to their Compliance Manager.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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hi nottslad,

 

i’m glad to hear that you’ve resolved any issue you might have had with quickquid. I’m sorry you were having troubles initially. Please contact me by private message here if you have any further concerns you would like to discuss.

 

And if you ever feel as though your loan is not being handled with our usual high standard of customer service, we definitely want to work with you offline and resolve the matter! 9 out of ten of ourcustomers in a recent survey said that they would recommend us to their friends and family; we'd like to ensure that you feel that good about us, too. Please ring us 24 hours a day, 7 days a week at [edit] and ask to speak with a manager. We look forward to hearing from you.

 

Quickquid customer service

answer this quick quid you offered me a payment plan two days ago by email which i accepted andsent back to you but i come home today to find an email from quick quid telling me to pay 514.00 immediatly or you will send it to a third party collections agency,yet again customer services show how incompetant they are and do not check customer accounts properly ,pure and utter incompetance at quick quid and you are the ones who illegally raided my bank account so now i want urgent advice from this FORUM on who i report quick quid too urgently ,thanks Edited by quackquack
URGENT ADVICE PLEASE REGARDS QUICK QUID BACK TRACKING ON PAYMENT PLAN TODAY
:violin::ban::lock1::bump::clock:
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Have a look at the OFT web site, and consumer

direct, and make your complaints.

You can also make a formal complaint about

their incompetence to the Compliance manager.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Sorry, at QQ, all credit providers have a compliance dept.

which is SUPPOSED to make sure they adhere to all regulation

and legislation on their industry.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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No there is a different one for there collections team

 

If you email that above to quick quid put complaints on it but to be brutally honest I don't think they take any one of the customers seriously ,I'm feeling in limbo can't move on with my life after what they have done to me ,I work in mental health and even I'm suffering so very bad at the thought they will send a debt collector to me after they agreed a payment plan then rejected it 3 hours later .I feel ill and sick to my stomach can't eat or sleep and its affecting me at every time of my day

Edited by quackquack
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Darren

That email address above is all I have - they do usually respond quite quickly

 

I've tried live chat myself but was told they couldn't help because my account is with collections they just gave me a tel number to ring tbh

 

I also made contact via quick quid on a social networking site - again not been ignored

and had reply within a couple of hrs if you don't mind the www seeing your prob

Perhaps you could also try messaging Nicole on here - the QuickQuidCustomerRepresentative - who has posted previously on this thread

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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I have also reported them to oft and trading standards along with mmf who despite being told (mmf) that as due to ther treatening e mails sent breakages of the oft that they were not to contact me and again they sent me a mail for me to contact the head of thier bully boy field agents including his mobile number boy id he get a mouthful

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I have also reported them to oft and trading standards along with mmf who despite being told (mmf) that as due to ther treatening e mails sent breakages of the oft that they were not to contact me and again they sent me a mail for me to contact the head of thier bully boy field agents including his mobile number boy id he get a mouthful

 

Good on you if we stick this out we can get somewhere and iv just reported them again too to the oft

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TS were very interested as when looking at thr companies address (mmf) it turned out to be a nhs drop center vets and couldn't find anything pertaining to the compny at the address supplied on the website which is still live and only pertains to the company which was ;liquidated.

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answer this quick quid you offered me a payment plan two days ago by email which i accepted andsent back to you but i come home today to find an email from quick quid telling me to pay 514.00 immediatly or you will send it to a third party collections agency,yet again customer services show how incompetant they are and do not check customer accounts properly ,pure and utter incompetance at quick quid and you are the ones who illegally raided my bank account so now i want urgent advice from this FORUM on who i report quick quid too urgently ,thanks

 

How many months did you get your payment plan over? Have you resolved this

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How many months did you get your payment plan over? Have you resolved this

 

The payment plan they sent me was for four months which would have paid my loan off in full at 123 pounds a month and I was happy with this last wk and accepted it then another email from quick quid came asking for full payment with the threat of it going to a debt collection agency ,anyway as recorded on my posts iv reported them now wish I'd done it sooner as they have fraudulently accessed my account and did not stick to the agreement in place for just the extension to come out .I was mortified had no food in to feed my family couldn't pay any bills went overdrawn .on 2 occassions the first one at eight twenty am on my pay day they took seven hundred pounds then two mins later tried again to take a further five hundred pounds but my bank knew some thing was up and blocked it then I got emails demanding more money off them .they should have only taken the extension but didn't so now iv reported them and iv just emailed them a very strong email explaining what iv done and tomorrow I report it to the police as well

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  • 4 months later...

QQ were a nightmare to deal with. The call centre kept calling me at work despite asking them not too.

 

Debt was passed to Mucky Hall and now onto Motormile but the only communication I have received thus far is a letter from MH stating that they have sold the debt to MM.

 

Looking at the motormile.co.uk website, it doesn't appear to give any information like the company registration number, any license numbers relating to a Consumer Credit Licence or if they are even regulated by the OFT.

 

Surely such important information would be required to be publically available (i.e stated on the website)

 

Also, i have sent them a message asking for this but no reply. Would this be because they are trading illegally or just because they are cowards?

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As they don't have the vital info a complaint to Trading Standards about Motormile is in order, as is Mucky Hall, and also complain to East Ayrshire Trading Standards about Mucky Hall passing on a debt to an unlicenced, unregulated company.

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As they don't have the vital info a complaint to Trading Standards about Motormile is in order, as is Mucky Hall, and also complain to East Ayrshire Trading Standards about Mucky Hall passing on a debt to an unlicenced, unregulated company.

 

Can you clarify please. Are you saying Motormile is not licenced?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Licence Number:0628173

Licence Status:Current

Current Applicant / Licensee:

Business Name Company Registration Number

Motormile Finance UK Limited 06637307

Categories:

Consumer credit

Consumer hire

Credit brokerage

Debt collecting

Right To Canvass Off Trade Premises:No

Trading Name(s) (Current):

MMF

MMF UK

MMF-Leasing

Money Xpress

Motormile Mortgage

Issued Date: 30-Jun-2009

Date Maintenance Payment Due: 29-Jun-2014

Legal Formation:

Body Corporate (incorporated inside UK)

Current Individuals that run the organisation:

Name Position

Barnaby Edward Page

Neil Anthony Petty

Nature of Business:

Other

Current Address(es):

Address Type Address

Correspondence 322, Harrogate Road, BRADFORD, West Yorkshire, BD2 3TB, United Kingdom

Principal Place Of Business 322, Harrogate Road, BRADFORD, West Yorkshire, BD2 3TB, United Kingdom

Registered Office Sanderson House, Station Road, Horsforth, Leeds, West Yorkshire, LS18 5NT

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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