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    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
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Offering full and final settlements, creditors playing hard ball...


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Hello Consumer action group

 

Can I start by saying how helpful I have found this forum so far, I think it's amazing that so many people are coming together to offer support to each other in these difficult times.

 

In the interest of keeping a long story short - I was made redundant two years ago and have been unable to get another job that will pay me enough to meet my mortgage payments. I am also in negative equity mortgage arrears.

 

I'm in a real mess.

 

As I see it I have only two options - Go bankrupt or offer to final settlements to my creditors and start again.

 

I have four creditors excluding my mortgage, electric gas, council tax etc

 

Lowell Portfolio

Bank of Ireland (Post office)

Incasso (RBS Loan)

Regal (RBS Card)

 

Fortunately I have a family member who has kindly offered a small lump some to try to clear these,on the basis that it will give me a fresh start etc.

 

I have sent letters explaining my situation and offering 'pro rata' amounts to each of my creditors with the following terms

a) The Default Notice will be removed

b) The Status of the account will change from “Defaulted” to “Settled”

c) The Current Balance will appear as £0.00

d) The Default / Delinquent Balance will be set to £0.00

e) There will be no date in the “Defaulted Date” field (as it will be removed)

f) There will be no date in the “Date Last Delinquent” field on the report

g) This will apply to all 3 Credit Reference Agencies, namely Experian, Equifax & Call Credit

 

No one is playing ball, they either won't negotiate or they won't negotiate etc. Can anybody advise me whether these terms are reasonable/possible?

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Hello Consumer action group

 

Can I start by saying how helpful I have found this forum so far, I think it's amazing that so many people are coming together to offer support to each other in these difficult times.

 

In the interest of keeping a long story short - I was made redundant two years ago and have been unable to get another job that will pay me enough to meet my mortgage payments. I am also in negative equity mortgage arrears.

 

I'm in a real mess.

 

As I see it I have only two options - Go bankrupt or offer to final settlements to my creditors and start again.

 

I have four creditors excluding my mortgage, electric gas, council tax etc

 

Lowell Portfolio

Bank of Ireland (Post office)

Incasso (RBS Loan)

Regal (RBS Card)

 

Fortunately I have a family member who has kindly offered a small lump some to try to clear these,on the basis that it will give me a fresh start etc.

 

I have sent letters explaining my situation and offering 'pro rata' amounts to each of my creditors with the following terms

a) The Default Notice will be removed

b) The Status of the account will change from “Defaulted” to “Settled”

c) The Current Balance will appear as £0.00

d) The Default / Delinquent Balance will be set to £0.00

e) There will be no date in the “Defaulted Date” field (as it will be removed)

f) There will be no date in the “Date Last Delinquent” field on the report

g) This will apply to all 3 Credit Reference Agencies, namely Experian, Equifax & Call Credit

 

No one is playing ball, they either won't negotiate or they won't negotiate etc. Can anybody advise me whether these terms are reasonable/possible?

 

Good evening hacompany

 

Do you understand that there is no obligation imposed upon a creditor to give his consent to a Full and Final Settlement Agreement?

 

You may wish to have the matter agreed, like yesterday, however, legally binding compromise agreements can take time and parties to such a contract must be in agreement to the [same] thing.

 

How much do you owe to each of said creditors and what amount are you offering to settle each account on the condition that the creditor accepts your terms?

 

Kind regards

 

The Mould

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Thanks for your response!

 

I realise that they don't have to negotiate, and certainly wasn't expecting them to make a decision straight away.

 

I owe the following amounts:

 

Lowell Portfolio - £10,000

Bank of Ireland (Post office) - £4,500

Incasso (RBS Loan) - £18,000

Regal (RBS Card) - £1,200

 

I have offered 40%

 

Do you think they will agree to remove the defaults?

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Hi hacompany i have just been going through some F+F with 2 creditors, Now when i sent mine to all my creditors i didn't mention anything about marking my file as settled or about removing the defaults etc etc, The way i looked at it was to get them to agree to a partial settlement and once i have it in writing i can then start negotiating with them regarding marking my file as settled etc etc, they have given me 60 days to negotiate, But i have 5 creditors and 3 have flatly refused.

 

I think you shouldnt offer no more than the 40% you have already offered though!!

 

Best of luck

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I would agree that 40% is plenty. I think you need to get yourself into a situation where they can see that they either accept this or will get nothing as you will go bankrupt, or stop paying them completely and wait for one of them to pay to make you bankrupt. Perhaps a letter spelling this out to them in black and white may not go amiss.

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