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    • Given the evidence you have provided it should hopefully be a formality, the WS is ready to go and their case is torpedoed below the waterline.
    • Hey sorry that I am a bit late to the party but to look into your issues, could you explain in a bit more detail what happened? I did not know that either before you mentioned it, but it seems indeed that Booking.com holidays are just a mirror site for lastminute.com and therefore the exact same thing... Good to know because Last minute is an awful OTA. It actually doesn't seem to be a big secret. If you click the link below (which is the main link from booking.com home page, and has lastminute written in it!) you will see the slogan "Booking.com Powered by Last minute" on 3 separate areas at least within the same page! Just a moment... BOOKING-DP.LASTMINUTE.COM Anyway, do let us know what exactly happened and we can try and see who you should be claiming from.
    • post re submitted  we are quite secure with that. it's ok to it here  you need to formerly WRITE to BMW AND to the finance co. (who is?) and REJECT the car under your short term right to reject. 100's of threads here on Big Motoring World, and they scammed you out of a useless warranty too, you dont need it ever, CRA covers you for FREE. dx  
    • Hey there, as the plane went tech you are entitled to the £520 x2 compensation under EC261. This is a clear cut case. Just claim straight with Virgin. However you are not entitled to a full refund, since you were eventually flown to the final destination; of course that second flight should have been totally free of charge; if not you must bill Virgin for it. Your mum+sis are also entitled to full reimbursment of taxis to and from the hotel, as well as meals+refreshments that they had for the entire duration of the unexpected stop, including both at the hotel and airport. (Just stay reasonable: no claiming for 49 pina coladas at the beach bar) Was their luggage returned to them during the unexpected stop? If not they may also claim for any toiletries and clothing that they had to purchase during the night stop. I understand the hotel has already been paid for, just don't forget the rest. Hopefully they have kept the receipts. Otherwise bank statements should do the trick. You need to claim for this in addition of the £1040 Other than the above there is no statutory compensation due for missing out on 1.5days of holiday. You could however talk to someone at customer service and make a polite request to extend your stay by another couple days and see if they will do it for you free of charge (providing they have space). Or if not, you could possibly get some token gesture of money back or voucher off your next holiday. It's worth trying. That you paid £700 for a name change is unfortunate but it's completely unrelated to the situation at hand. Above all I hope they don't worry too much about this mishap, and make the most of their holiday. Compensation is practically guaranteedwhen they are back. Just tell them to save all receipts they have and don't worry about the rest until they're back!
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Atos medicals.....


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Hey everyone, just to leave a link with you guys of something I didn't know and just found, apparently ATOS send a mini questionnaire to your doctor before you go to the assessment, not sure if it's already posted on here about it but I didn't know of this and to be honest, I wish I did because I don't feel personally that my doctor would be able to answer this questionnare in depth because doctors that i've seen are very un-interested in details, they generally just want to see the medical side and give the medication then throw you out the door, so make sure if you're going to for an ATOS assessment that your doctor knows fully how things are for you on a daily basis, especially for the questions asked in that questionnare.

 

http://www.dwp.gov.uk/docs/esa113-interactive.pdf

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Not sure why I put medicals as the headline when it's really far from it... :|

 

Also i'm not sure if it's atos or dwp that send one, I just came across it and thought oh! that's ...something I didn't know! please feel free to delete though if it's not true, I do think it's important for doctors to know in detail how your illness affects your everyday life though, just incase you need to go through the appeals process.

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I can only give my own personal experience which may not be representative. I've claimed ESA twice in succession and am waiting for my second tribunal date. To my knowledge my GP hasn't had one of these forms either time. She's very conversant with my capabilities and also the problems I'm having claiming ESA. We have discussed at length the lack of DWP/ATOS communication with GP's and their apparent disdain for a GP to actually know the capabilities of their patients. Neither has a copy been included in either DWP 'tribunal pack' of documents.

Rae.

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Watching with great interest, would be great if somebody could confirm if above posting #1 is true or not.

Cheers

AFW

 

Yes, it's true. And yes, that is the very form which is issued to the GP.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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Anybody know what the ‘trigger point’ in the ‘system’ is to get this ‘form 113’ sent out?

 

I went through miseries for months on behalf of my suddenly and severely incapacitated sister last year, and it appears that this form was the turning point in getting things properly attended to.

 

A grim farce all the same. The GP didn’t know how to answer the handful of questions because she hadn’t seen my sister for a long time (hospitalised). So the GP rang me (next of kin) and I told her what Atos had been ignoring from me directly; the GP filled in the form, more or less verbatim a la nolegion, and Atos stopped corresponding with my sister’s doormat requiring attendance at medicals which, my sister, alas, will never be, remotely, well enough ever to attend.

 

Months of insulting misery all the same , and I would much like to know how to advise others to get to this conclusion quicker.

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Anybody know what the ‘trigger point’ in the ‘system’ is to get this ‘form 113’ sent out?

 

I went through miseries for months on behalf of my suddenly and severely incapacitated sister last year, and it appears that this form was the turning point in getting things properly attended to.

 

A grim farce all the same. The GP didn’t know how to answer the handful of questions because she hadn’t seen my sister for a long time (hospitalised). So the GP rang me (next of kin) and I told her what Atos had been ignoring from me directly; the GP filled in the form, more or less verbatim a la nolegion, and Atos stopped corresponding with my sister’s doormat requiring attendance at medicals which, my sister, alas, will never be, remotely, well enough ever to attend.

 

Months of insulting misery all the same , and I would much like to know how to advise others to get to this conclusion quicker.

 

What you are told and what actually happens is generally miles apart. The ESA113 is supposed to be sent out when the Decision Maker is looking to allow ESA based only on the ESA50, but needs a little more confirmatory evidence.

Whether that happens is another matter. The DWP readilly admit that they would prefer an ATOS report over a GP report any day.

 

I have noticed that the ESA113 has now been changed to reflect the new descriptors that came into force in March this year. The old style ESA113, was more condition and illness related. The new one is asking the GP to comment more on the patients ability to perform the various tasks. How the GP will know that is another matter.

I see this as a very subtle way of getting the GP to look at your inability to do any work especially when the MED3 (sick note) is completed. It is asking the GP to view his/her patient through similar eyes that ATOS do. This I presume is suggesting that the GP take more care when issuing MED3's out in future, and not issue them willy nilly for everyone that has a bad back, a headache, a strained muscle and of the course a bout of flu!

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I follow that, SueP1994, and many thanks for your clear and helpful comments.

 

I don’t want to clutter a thread, to which others may have focused contributions to make as well, by further expressing here much more of my fury at how my sister and her family were treated about this; but I think it fair to conclude that from the state one should mostly expect contempt for the seriously ill. Fight on.

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