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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ongoing car insurance claim since 16/10/2009 and CCTV evidence lost by insurance company!


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Without going into to much detail, on 16/10/2009 a taxi driver pulled out of the WRONG way of a one way system, turning right onto a main road, without looking right. My husband was in the right hand lane of the two lane main road, when he saw the taxi driver pulling out and not looking. He slammed on his breaks and ground to a stop, but as the taxi driver was still looking left, the taxi driver drove into my husband who was stationary.

No damage was made to my husbands car and the only damaged made to the taxi drivers car was his bumper popped off.

Over a month after the incident the taxi driver put in a claim for £600 and has medical evidence that he was injured! He had no injury at the time of accident.

He is claiming that my husbands wheel was in the other lane (oncoming traffic lane) and that is why the collision happened. But even if it was, if he was looking he would have seen this! My husband has supplied the insurance company (swift cover) with photographs of the scene, drawings, an independent witness (a lady that works opposite the incident) and CCTV evidence!!!!!!!!!!! but still after over 17months this still hasn't been resolved!

They sent my husband an email asking him if he wanted a 50 50 settlement. So i sent an angry email back explaining again why it was not his fault and stating, "have you not seen the CCTV evidence!? It clearly shows the taxi driver is at fault."

My reply back stated that he had not viewed it but his colleague had, and that his colleague had not left any notes.

So he was now going to view the cctv himself. (we have no dealt with 5 different people from swift cover)

However the next email we got from swift cover stated they had lost the CCTV!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Luckily my husband has another copy and is going to resend it them.

My next course of action is to write a formal letter of complaint to their underwriter, in which it will threaten to report them to the Financial Services Ombudsman.

Has anyone got any useful advise to include in my letter?

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Without going into to much detail, on 16/10/2009 a taxi driver pulled out of the WRONG way of a one way system, turning right onto a main road, without looking right. My husband was in the right hand lane of the two lane main road, when he saw the taxi driver pulling out and not looking. He slammed on his breaks and ground to a stop, but as the taxi driver was still looking left, the taxi driver drove into my husband who was stationary.

No damage was made to my husbands car and the only damaged made to the taxi drivers car was his bumper popped off.

Over a month after the incident the taxi driver put in a claim for £600 and has medical evidence that he was injured! He had no injury at the time of accident.

He is claiming that my husbands wheel was in the other lane (oncoming traffic lane) and that is why the collision happened. But even if it was, if he was looking he would have seen this! My husband has supplied the insurance company (swift cover) with photographs of the scene, drawings, an independent witness (a lady that works opposite the incident) and CCTV evidence!!!!!!!!!!! but still after over 17months this still hasn't been resolved!

They sent my husband an email asking him if he wanted a 50 50 settlement. So i sent an angry email back explaining again why it was not his fault and stating, "have you not seen the CCTV evidence!? It clearly shows the taxi driver is at fault."

My reply back stated that he had not viewed it but his colleague had, and that his colleague had not left any notes.

So he was now going to view the cctv himself. (we have no dealt with 5 different people from swift cover)

However the next email we got from swift cover stated they had lost the CCTV!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Luckily my husband has another copy and is going to resend it them.

My next course of action is to write a formal letter of complaint to their underwriter, in which it will threaten to report them to the Financial Services Ombudsman.

Has anyone got any useful advise to include in my letter?

 

 

 

With all due respect you don't know if the taxi driver was injured at the time of the accident as often the injured party doesn't even know themselves.

 

Regarding the circs, I would re-send the CCTV asap and keeping chasing Swiftcover until they have reviewed it.

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