Jump to content


  • Tweets

  • Posts

    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Son sacked and now has RLP


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4357 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have just found out that my son was sacked from his job at Tesco for employee theft.... this was around 1 month ago.

 

He advised me that he admitted the theft to the manager of around £200 worth of goods, which he told me they agreed with. The police didn't attend although he said he think they were informed and he has not had a visit from them. Not sure why he was not charged ....

 

 

He has now recieved a letter from RLP demanding £1600 (£1200 for the goods and the rest costs). What should he do? Obviously the £1200 is wrong but does he dispute this or should he just pay it? If he doesn't pay it will Tesco then call the police on him....

 

I'm so worried and I just don't know what to advise him

Edited by WhiteTigger
Link to post
Share on other sites

  • Replies 98
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

I would suggest that anything that happens is between your son & Tesco and that RLP has nothing to do with it

 

They might be using RLP because employment law is a bit of a minefield. Paying RLP might make that easier for them.

 

Although they sacked him, he would still be entitled to his pay up until then, plus any accrued holiday pay.

 

Presumably several weeks have elapsed already. There will be many more by the time RLP realise that he isn't paying. I think that by then it will be too late for Tesco to take any action.

 

If they did do, when asked why they didn't do that earlier, was it anything to do with the £1400 they were blackmailing him with otherwise they would call the police, what could they possibly answer? I doubt very much that Tesco would put themselves in that position.

Link to post
Share on other sites

Thanks 2Grumpy ....

 

Tesco did pay him up to the date they sacked him and paid any holiday pay he accrued.

 

They never offered him the chance to pay them what he owed him. He has also informed me that they tried to say he was responsible for money going missing days he didn't even work so I am wondering if they are trying to get him to pay for this as well as what he actually does owe.

 

Having read the threads on here I am inclined to advise him to just ignore the letters and see what happens.

 

Am I right in thinking that the worst that will happen is that they would take him to court or pass the debt on to debt collectors? Can they contact the police if he doesn't pay?

Link to post
Share on other sites

Tesco would have to prove the case if it went to court. They would already have contacted the police if they could prove it in court.

 

The level of proof is much lower for an RLP invoice (they don't care what they ask for and have no proof)

 

It is too late for Tesco to do anything now anyway. If they were to go to the police, now, they would be asked why they had waited so long. The same question would then get asked in court. They wouldn't want to give the answer - we wanted to give the defendant the opportunity to pay us via civil recovery, plus an element of profit - and the get asked if that was really blackmail that you didn't give in to so they finally called the police.

Link to post
Share on other sites

Thanks for all your advice 2Grummy :-)

 

From what you have told me and from what I have read on this forum, I have decided to advise my son to ignore RLP's letters and see what happens from there.

 

My main concern was that he could end up with a criminal record for not paying it but it seems from the info you have given me that if he was going to be prosicuted it would have been at the time he was called in to the office and sacked.

Link to post
Share on other sites

Thanks for all your advice 2Grummy :-)

 

From what you have told me and from what I have read on this forum, I have decided to advise my son to ignore RLP's letters and see what happens from there.

 

My main concern was that he could end up with a criminal record for not paying it but it seems from the info you have given me that if he was going to be prosicuted it would have been at the time he was called in to the office and sacked.

 

The only way he could get a criminal record would be if he accepted a police caution or was fined in court, RLP make a big noise about their Dishonesty Database, but that may at some stage be challenged. it is significant that the only cases they have won are ones that were undefended.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

RLP have taken a few cases to court, mostly when they first started (and only sought to claim from people who'd been convicted by courts), and/or default judgments.

 

The CAB's reports exposed RLP's threats of court action to be no more than threats designed to scare people into paying their speculative invoices and to enhance their marketing.

 

It has been suggested that they may try to take some cases to court to try to repair some of the damage to their rather fragile credibility, but we have not seen any evidence of this.

 

Remember that RLP is nothing whatever to do with preventing crime or arranging restitution - it's a company that exists to make money by sending speculative invoices. If Tesco wanted to seek restitution from your son they would do so through the legal channels available to them - either by involving the police or by seeking damages through a legitimate law firm who would charge them considerably less than RLP's cut of any money received.

 

We do not know why Tesco chose not to take any further action - they may have taken a commercial decision not to proceed.

 

As far as RLP are concerned, I'd advise you to read the CAB reports (stickied in this forum); they contain everything you need to know about dealing with RLP.

Link to post
Share on other sites

  • 2 months later...
  • 3 weeks later...
So already RLP are backing off in effect, pay this now, followed by pay a bit at a time....

 

 

I was hoping you were right kwaks. But unfortunally it doesn't look like they are.

 

My son has now recieved another letter advising that' their client is determined to make full use of the civil law including Court action if neccessary'

 

Not sure what to do now!

 

Should we continue ignoring the letters and hope they go away or contact them?

 

Any advise is welcome!

Link to post
Share on other sites

Keep on ignoring. If they really could win in court they would have started proceedings by now, instead of endlessly threatening that they will.

 

 

 

Thanks for your reply Huff&Puff.

 

So you think the best course of action is just to continue ignoring the letters and then hopefully they will eventually go away.

Link to post
Share on other sites

you'll get the big red scary letters one soon

 

then the one from graham white [or whatever 'fake' solicitor they use]

thats just the guy sitting at the next desk with a diff skirt on

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

you'll get the big red scary letters one soon

 

then the one from graham white [or whatever 'fake' solicitor they use]

thats just the guy sitting at the next desk with a diff skirt on

 

dx

 

 

 

 

 

Do you recommend to just ignore these when they com, as well, dx?

Link to post
Share on other sites

oh yes

 

nothing to worry about at all

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

Well the next letter has arrived and states

 

'Your failure to respond is a breach of the Practice Direction realation to the Pre Action Conduct and the Civil Procedure Rules 1998. The purpose of the Practice Direction is to encourage negotionation adn settleement of claims, with the requirement to issue cort proceedings against you' 'In the absence of a Defence, it s not in your interest to allow the matter to be issued as to do so will increase your liability due to addiotional Court fees, legal costs and interest to be applied at the rate of 8% per annum. Your are again urged to sek some independent legal advice'

 

It then goes on to with the details on how to settle with them and offers installements.

 

This letter and the previous one states (but the 1st two didn't) that the 'incident' happened in on 5th Feb 2011 which is totally wrong as my son had left Tesco employment sometime in January and was out of the country on that date .....

Link to post
Share on other sites

Although I do not wish to worry the OP unduly, and as much as it goes against my usual stance of deny then ignore as far as RLP are concerned, I fear that a little note of caution needs to be raised.

 

This is a case of employee theft, rather than customer theft/interference with goods, and there is a significant difference. RLP and other Civil Recover companies businesses are based on the legal right to recover actual damages caused by an 'act of wrongdoing'. Where their claim normally falls down, is that either the 'wrongdoing' never occurred, or that it caused no actual loss to the store concerned. They claim a fixed fee as a 'proportion' of costs incurred as a fixed fee with no breakdown, however to succeed in Court the loss must be shown to be solely as a result of the act concerned. Where security guards are on duty anyway, store management have not been called in especially to deal with the case and any other costs mentioned were not solely due to the individual's actions, then this cannot be proven. The accused can therefore reasonably deny any liability, and ignore further correspondence up to a summons, in the unlikely event that one should be forthcoming - and would be on even safer ground when there was no actual theft, and where the police were either not involved or took no action.

 

With an admitted employee theft, things are slightly different as IN THEORY, the employer could reasonably demonstrate that certain costs (management time, security surveillance, interviews, disciplinary hearings, appeals - and the cost of unrecovered items admitted to have been stolen), were incurred SOLELY as a consequence of the employee's actions, and MIGHT then stand a greater chance of a successful action in Court. Whilst the CAB 'Uncivil Recovery' report casts doubt on the legal authority stated by Civil Recovery companies to pursue demands through legal action and their seeming unwillingness to actually follow through action in CONTESTED cases, it does also imply that around two thirds of the Court claims lodged involved employee theft, and that much larger sums were involved - meaning that the likely rewards in the event of successful litigation were more worth fighting for.

 

I am by no means implying that you should cave in to the pressure and pay up, but please take professional legal advice, and/or speak to CAB for an opinion in the light of their published reports into Civil Recovery claims. Although it is true that the vast majority of claims are not pursued to the extent of Court action, the fact is that SOME cases - predominately involving employee theft are, and we would not be serving you properly to simply say that ignoring everything will ALWAYS be the right course of action. You need a defence to the threat of action, and this is more difficult (although I daresay not impossible) where your son has admitted theft in front of witnesses.

 

Police action is almost certainly impossible at this stage due to the passage of time and the consequent likely lack of evidence after such an extended period, so I think you can rest easy about that, but you would probably be well advised to try and work on disproving the claim made by RLP on the basis that no loss was incurred, or at least demanding a proper breakdown under the same protocols that they are seeking to obtain information from you.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

But can RLP take him to court? From some of the other threads that say that a DCA can't take a debtor to court because they are named in the original contract, can RLP unless they are specifically named in his employment contract

 

So should the OP's son write to RLP along the lines of

Further to your demands for payment and request for information re pre-action protocols, I am still unaware of what you are demanding money for.

 

Please provide a full breakdown of all if the costs that you are claiming. This should also contain dates, times, details, amounts and the actual losses incurred of whatever incident(s) you claim took place.

 

(I tried to word it so that it doesn't mention the type of incident in case they try to take that as an admission of guilt)

 

I have seen that RLP have a range of charges depending on the amount of the loss. Has this been inflated so that they can claim more?

Link to post
Share on other sites

Ignore but prepare a letter stating that as the incident took place according to their letters on 5th Feb, and he was actually not working for Tesco, at that time, and was out of the country, you consider the matter closed, any further correspondence and demands may constitute harrassment, others may be able to help further

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Well the next letter has arrived and states

 

'Your failure to respond is a breach of the Practice Direction realation to the Pre Action Conduct and the Civil Procedure Rules 1998. The purpose of the Practice Direction is to encourage negotionation adn settleement of claims, with the requirement to issue cort proceedings against you' 'In the absence of a Defence, it s not in your interest to allow the matter to be issued as to do so will increase your liability due to addiotional Court fees, legal costs and interest to be applied at the rate of 8% per annum. Your are again urged to sek some independent legal advice'

 

It then goes on to with the details on how to settle with them and offers installements.

 

This letter and the previous one states (but the 1st two didn't) that the 'incident' happened in on 5th Feb 2011 which is totally wrong as my son had left Tesco employment sometime in January and was out of the country on that date .....

 

They really are twisting the CPR and PD rules, the rules are there to (if at all possible) to encourage people to settle their disputes outside of court, but RLP appear to be using them to imply that if you dont respond (or in some cases if you dont respoind and pay up) that you will somehow be found more liable if (and its a very big IF) the case went to court, even if it did get that far, it is very unlikley that a judge would read anything into a failure to respond and the costs would be rather limited as its a small claim anyway, limited to court fees and 8% interest at most, but as everyone is aware, RLP have no intention of going to court, if they did then a simple NBA is all they shoulkd send, not endless threatening letters, noit sure if its been suggested above, but all you really need to do is reply with a simple emial letter and inform them that any further (legally misleading) letters may be deemed as harrasment.

 

Andy

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...