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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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HFO/optima CO for old MBNA debt - sold to link


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Yes they are wanting a stay. they are claiming they didn't receive some medical documents. They did ask for them 5 weeks later under without prejudice and ofering a notice of discontinuance once this was received.

 

And yes they have put the above in a court doc. They had pestered me all week to sign a consent order

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Update 21/12

 

Firstly the judge has not explained why no award sum has been made as hes looked at the n227 form and letter (bizare i know)

 

The two n244 Applications:

 

The court has moved both applications to a hearing on the 16th for 90mins.

 

My application is pretty straightforward, to add an another default that the courts did not deal with and also the n227 form. That should be easy to deal with. The claimant has put in emails that they did not provide the full disclosure.

 

Mbna's claim is the one i have to get kicked out .

 

There's revolves around, their claim about me agreeing to their counteroffer of a new time frame for document exchange. I did reply to the offer but I placed it under "without prejudice"

 

without prejudice

I have serious concerns regarding, your clients ability to provide information in a timely manner. The amended time frame that you proposed(from my proposal) , now has no benefit to me, only to you. Therefore I will not be notifying the court of the proposal and sticking to the time frame originally stated by judge Z.

 

I also believe it is your client’s interest, now to settle out of court .

 

I believe this to be admissible in court as there is no settlement offer.

 

Secondly they are claiming that I did not provide full disclosure to them and this is their email

 

WITHOUT PREJUDICE

 

Dear Mr WMF,

 

I write further to our previous email correspondence.

 

I note from my file that further to your amended Defence being filed, you have not provided me with a copy of the medical evidence referred to in the Defence.

 

To that end, please can you provide me with current copies of your medical evidence.

 

Upon reciept of copies of the medical evidence, my client has confirmed that the claim against you will be discontinued.

 

I await receipt of copies of the above documents as a matter of urgency.

 

I believe this document not admissible in court because it contains an a settlement offer of discontinuance.

 

I believe the supreme court's judgement on this case http://www.supremecourt.gov.uk/decided-cases/docs/UKSC_2010_0039_Judgment.pdf should be enough to resolve any issue on the above two docuemnts.

 

What do I need to prepare for the two hearings. ? just any revised costs and pointers for the above and get my email served to the court and Optima?

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  • 2 weeks later...

Update. 5/1/12

 

I want to use my email reply to Optima, in the application hearing. How do i go about submitting this. As general evidence or as a WS.? How do I cover page it ?

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I think you will need to send andyorch a pm with a link to your thread and ask him to look in on you.

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Hi WMF

 

Responding to your PM.

 

Yes you will have to draft a further WS and serve a copy on the claimant before said hearing.You may have to request the permission of the Claimant to introduce further disclosure, which really they cant object to.

 

Regards

 

Andy

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As the twin applications (mine and the claimant's) are on the 16/1.

 

Should I put the full objection of their app in the WS

 

or

 

only a minimal WS which is in regards to the email that i want to disclose stating that its the reply to their counter proposal? And That even though the disclosure(email) contains a without prejudice heading but theres no actual settlement discussion and thus can be admired into court.

 

And fight the rest in court?

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Yes its just a supplemental WS in addition to any you have already served.Your main objection to the application would have been in your initial WS (I assume)?

 

Andy

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Ok well cover the objection within this WS along with the introducing extra disclosure.They wont send/draft a WS if its just for application to stay.

 

Andy

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just confirm .. as this thread is now muddled a bit (so is the case ) ..

 

An court order dated in november in favour of me with liability against the claimant for my counterclaim. A previous judge has already given judgement by default.

 

Their n244 application is for a set aside(on the judgement by default) and for new timeframe for document exchange and trail date.

 

My n244 application is for a 2nd default to be added which wasn't addressed by the court and for the award amount to be set from the n227(as the judge has said there is liability for the claimant on the counter claim but hasn't provided an award amount)

 

I hope this is slightly clearer ( i was thinking it was a stay instead of a "set aside" ) .. sorry Andy

 

 

Thanks again guys

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Ah ok WMF im with you now.

 

Well you must object to the set a side with a WS and also introduce the new evidence by way of the WS.You got judgment by default they had plenty of time to respond.On what grounds are they basing their application to set a side, reasons?

 

Andy

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Brief peroid of what happend

 

They originally defaulted on full disclosure in july after a n244 by me. Short of it they didn't provide ppi docs and full account statements.

 

I provided a fully pleaded defense and counterclaim based on what was given. I only provided the defence and counter claim but none of the exhibits at that stage(as i thought these where meant to be given at a later stage). The claiamnt asked for these at very short notice. I realised the amount that i had was alot (around 28).

 

They went for a court order for full disclosure in august. I asked for strike out due to their defgault. Mine was ignored and they got full disclosure . I sent the exhibit bundle on September 1st.

 

That is the brief outline that needs to be sumerised for you to understand their claim for set aside

 

Their Set aside is based on two things.

 

1. They are saying i agreed to new time frame of bundle hand over .

 

2. They are saying they I did not provide a medical exhibit within the bundle sent over to them .

 

 

That is their reasoning for set aside.

 

What happend from my view point is this .

 

1. Yes i did proposed a new document hand over schedule, they didn't like it and proposed a counter proposal. Why did i do this because they actually started to give some of the ppi documents. And it showed their where two ppi involed and once that had been previously involved in unfair practices with the claimant.

 

Because they weren't providing full document discloure I basically said no to their counter proposal for document exchange. This was stupidly done under Without Prejudice but with no settlement offer(which is admissible in court)

 

2. They requested a current medical report in october 12 nearly 6 weeks after the deadline for me to submit these documents and upon receipt offer to discontinue the case. This was under Without Prejudice again but obviously an offer to discontinue is a settlement and isn't admissible in court.

 

Whats made the thing worse is that two judges have gone done the same thing and hence the confusion on previous posts.

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1st Donation made on the 8/3/11

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right here is my WS. It is in full ... Any alterations is gratefully useful.

 

I, defendant do not agree with the claimant’s n244 application for set aside and for a final hearing to be taken place.

Their claim is based on two different areas, their claim that I accepted their counter proposal for a extension of the bundle disclosure and their claim that I did not provide full disclosure till 11/10/11.

Both claims are denied by the defendant.

 

The proposal and counter proposal.

The claimant during the dates 22/8/11 -30/8/11 provided some disclosure based on what should have been provided by the 18/7/11 from claimant.

As the court did not deal with default created by the defendant on the 18/7/11 and despite repeated attempts by myself to get these documents I felt any appeal on the 18/8/11 order would have not succeeded.

As new disclosure had happened after the 18/8/11 order , and given the above, I proposed a new bundle timeline. This was sent on 23/8/11. The claimant took 7 days to respond and proposed a different timeline.

If one counter proposes, that party waits for the original proposer to answer. The claimant absurdly asserts that I accepted their counter proposal before even seeing it . I certainly did not.

I did in fact reply to their counter proposal on the 13/9/11. This was headed with “without prejudice” but has no settlement offer, and there for should not enjoy that privilege and is admissible into the court.

The rejection of the offer was based on the failure to provide disclosure of “the handover” documents between the two PPI insurers. That document should have been provided on the 18/7/11 as stipulated by the court. The claimant to date has not done that there for is still in default of section 2 of the 18/7/11 order.

The reasoning above is why I did not agree to the counter proposal and that part of their claim is denied.

 

The claimant’s claim that the defendant did not provide the medical disclosure.

On the 11/10/11 the claimant’s solicitors sent me an email under without prejudice, which stated

“please can you provide me with current copies of your medical evidence.

Upon reciept of copies of the medical evidence, my client has confirmed that the claim against you will be discontinued.”

My reply along with any attachments was added on top their email, and thus is a conversation/email chain and is protected by the without prejudice privilege.

To offer to discontinue the original claim is an offer of settlement, therefor not admissible into court.

The supreme court ruling in “Oceanbulk Shipping & Trading SA v TMT Asia Ltd & Ors [2010] UKSC 44” explored where “without prejudice” can be admissible, in the case of the claimant this doesn’t apply as there was no common facts addressed in the conversation. Again another reason why the email should remain “without prejudice”.

Given that their argument about the “the medical exhibit missing” is based upon no evidence and now should be dismissed.

If the email is to be admissible into the court the below is my reply to their claim.

I spent most of 30th, 31st and the 1st either printing, photocopying or collating the 3 bundles, Court, claimant and myself.

To my knowledge and recollection the medical exhibit was sent on the 1st September to the claimant. They received this bundle on the 2/9/11, at 6.30am in the morning.

Surely if it was missing and you had been requesting that information several times as in the claimant’s case, wouldn’t one phone or email to request that on receipt of the bundle.

There were email conversations going on at the time. As stated previously and in the evidence given they emailed me about documents they had missed. Surely one would ask for these missing documents then.

It’s all very odd to me that, if they were genuinely missing (the evidence) that they wait 28 working days (6 weeks) later to ask for them.

Therefore I deny the claim made in the n244 application by the claimant in full. Their request for a set aside and a trial date should be denied.

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A quickie Q..

 

say if a court order was :

Dated:21/11/11

Stamp seal: 25/11/11

 

The order was delievered first class ( i got mine on the 26/11/11)And parties had 7 days to appeal when is the 8th day .. 2/12/11 or 3/12/11 ?

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I would err on the side of caution and go with the earlier date.

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Thanks CB,

 

Because the claimant served me with document via email on the 2/12/11 ..

 

Sorry an explaintion.

 

The claiamnt's n244 for set aside was emailed to me on the 2/12/11. 8 days after the 25/11/11 (even if you included 2 business days after teh the 27 and 2nd respectuflly).

 

Basically a giant "WHOOPS" by the claiamnt..

Edited by whymehfor
further explaination

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Who is doing the appealing.. ? Sorry I think I might have lost the plot !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

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BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Both the cliamant and myself are doing applications on monday.

 

claiamnt= set aside and new trial dates.

defendant (me)= to vary the order, to add an another default to the order and for the award amount to be sorted out as the judge, as the nudge has seen the n227 form. the n227 was accompanied with 4 pages of explanation of awards amounts (4 seperate issues in counter claim) along with wasted costs ..

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update : claiamnt got set aside ..

 

Judge allowed the wp conversation as evidence and said they(claimant) are allowed to release it ..

 

Have costs to pay too as he though i had acted unreasonable and should of have told the court about the time table change and wp conversation.

 

I am quite concerned that the wp privilege can be dropped by the issuing party at any time to prove a point. Then why have wp, its pointless.

 

I hope the forum heavy weights can help.

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During the pre-action stage of a civil claim, the proceedings and even during the trial itself, there will be opportunities for both sides to negotiate. Any negotiations that take place as a part of a genuine attempt to settle a claim are impliedly ‘without prejudice’; however, it is preferable to mark any correspondence accordingly, or to clarify that you are proceeding on a ‘without prejudice’ basis at the start of a meeting or telephone negotiation.

What is the purpose of ‘without prejudice’ negotiations?

Negotiating on a ‘without prejudice’ basis means that a concession made by a party when genuinely trying to settle a case cannot be used against him at trial.

An example is where: X sues Y for damages of £120,000 and X’s solicitor writes to Y’s solicitor on a without-prejudice basis saying that X will accept £100,000 if that sum is paid immediately. Y rejects this offer; however, Y cannot refer to this letter at trial and X can still try to obtain judgment for the full amount of the claim, £120,000.

Essentially, this rule exists to encourage litigants to make genuine attempts to reach a settlement. It applies irrespective of whether the negotiations are oral or in writing and therefore applies to an attendance note of a without-prejudice conversation as well as to formal correspondence. It means that all negotiations that are aimed at a settlement are excluded from being given in evidence.

During the disclosure and inspection part of the litigation process, without-prejudice correspondence is not privileged from inspection in the same way that solicitor-client correspondence is, as both solicitors will have seen the letter anyway. If, however, there are, for example, three parties involved in a claim and the without-prejudice correspondence has taken place between only two of the parties, such correspondence is privileged from inspection by the third party.

How is without-prejudice correspondence identified?

It is good practice for the words ‘without prejudice’ to be written on this type of correspondence; however, correspondence can still be considered as being on a without-prejudice basis even in the absence of these words, as long as it appears to be a genuine attempt to settle the case.

In the event of a dispute, the court can look at alleged without-prejudice correspondence prior to the trial (so that the trial judge does not see it) to determine whether or not its purpose was to settle the dispute. If it was, it is excluded from being given in evidence. If the court considers that it was not a genuine attempt to settle the case, then it will not be privileged, even if it carries the words ‘without prejudice’.

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During the pre-action stage of a civil claim, the proceedings and even during the trial itself, there will be opportunities for both sides to negotiate. Any negotiations that take place as a part of a genuine attempt to settle a claim are impliedly ‘without prejudice’; however, it is preferable to mark any correspondence accordingly, or to clarify that you are proceeding on a ‘without prejudice’ basis at the start of a meeting or telephone negotiation.

What is the purpose of ‘without prejudice’ negotiations?

this was headed by the claimant "wp" an email exchange occurred, with the claimant creating an estoppel on its offer, defendant deleined offer.

 

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Negotiating on a ‘without prejudice’ basis means that a concession made by a party when genuinely trying to settle a case cannot be used against him at trial.

 

An example is where: X sues Y for damages of £120,000 and X’s solicitor writes to Y’s solicitor on a without-prejudice basis saying that X will accept £100,000 if that sum is paid immediately. Y rejects this offer; however, Y cannot refer to this letter at trial and X can still try to obtain judgment for the full amount of the claim, £120,000.

 

Can X use that in an application hearing?

 

In the event of a dispute, the court can look at alleged without-prejudice correspondence prior to the trial (so that the trial judge does not see it) to determine whether or not its purpose was to settle the dispute. If it was, it is excluded from being given in evidence. If the court considers that it was not a genuine attempt to settle the case, then it will not be privileged, even if it carries the words ‘without prejudice’.

 

The claimant offered discontinuance that would satisfy the above that its privileged ..

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1st Donation made on the 8/3/11

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Legal bods out there.

 

I am pondering set aside on last weeks order, as the basis for the order was based on:

 

allowing a wp conversation to be used as evidence which i had not consented to being used. The judge claimed that the claimant could use the wp conversation without my permission.

 

Saying that i did agree to the new time frame.

 

That i wasted time by not telling the court of the wp convo and the new time frame for document service.

 

Ignored the issue of the defaults that the claimant racked up.

 

 

Is the WP cockup alone enough reason for set aside to be granted or will the amended timeframe be against me.

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1st Donation made on the 8/3/11

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  • 7 years later...

In 2012, after a year of delays and their solicitors going on hoilday and just genrally messsing around.

We came to an out of court agreement where we would not pursue monies from either party.

 

Because in effect they would pursue the ammount i asked for the account to be closed and the debt wiped off of my Credit score.

They refused to do that as part of the agreement.

 

I thought i was covered it would fall of my credit file and record after six years(2012 +6 years = 2018)

 

I just recieved a letter dated the 10/4/2019 saying the account has been settled in full £0.00 and that they will inform the credit references. And that the default will stay on my credit reference for a further 6 years ..

 

My Questions are:

 

A) shouldn't the account have been removed after 6 years (ie last march/april)

B) are they legally entitled to do this.

c) if not, whom should I contact and what redress do i have.

 

 

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1st Donation made on the 8/3/11

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who has written to you saying this?

what is the defaulted date if the debt id even still showing 

which I doubt it is

so it cant ever comeback anyway.

 

5 threads merged on this MBNA debt for complete history

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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MBNA themselves have written to me. I received the letter today.

The original default was nov 2010.

 

The case was settled out of court in 2012 march/april.

 

Thanks for the thread Merge.

 

What should I do now.

 

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1st Donation made on the 8/3/11

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