TXT LOAN Devious

[JO1010]

Having some serious problems with this company. in the application they ask you for your next payday, any human being would assume that they would collect money on payday! No not TXT loan they issue 7 day loans. Not once when i was doing the application did i see anything about this. There sly and devious! The loan is due today but my payday is the 24th like i put on application. Would there system not pick up that the loan would be due before i was paid.

I borrowed £100 paying back £110

Now as i have to leave the loan till the 24th they putting it up to £160 how can they justify an extra £50 for 7 days when original loan was £10 for seven days.

Anyone had dealings with this joke of a company??

[JO1010]

[email protected] |2010-12-15 17:24:47

HI I WRITE WITH REGARDS TO A LOAN I HAD WITH YOURSELVES. I HAD AN EMAIL TODAY SAYING YOU COLLECTING CASH ON THE 17TH I PUT ON APPLICATION I DON'T GET PAID TILL 24TH. THERE HAS OBVIOUSLY BEEN AN ERROR. CAN YOU PLEASE CORRECT THIS ASAP AS FUNDS WILL NOT BE AVAVIABLE TILL 24TH

Regards,

 

[email protected]

[email protected] |2010-12-15 17:29:21

Dear

 

Thank you for your mail, on the front page on our website it clearly states we are a seven day loan company, in the terms of agreement you should have read it clearly states there too we are a seven day loan. Furthermore on the day you received the loan it stated in the agreement your due date which is for seven days. You will need to ensure funds are available on the 17/12 as on the 24/12 the loan will be £160.

 

 

--

Kind regards,

 

Michael Rooney

Client Account Manager

 

Phone: + 44 (0) 871 508 8944

Email: [email protected]

Web: https://txtloan.co.uk;

 

TXTLOAN Limited

145-157 St. John Street, 2nd Floor

London EC1V 4PY

United Kingdom

 

This e-mail is confidential and the information contained in it may be privileged. It should not be read, copied or used by anyone other than the intended recipient. If you have received it in error, please contact the sender immediately by telephoning +44 (0) 20 8133 2138 or by return email, and delete the e-mail and do not disclose its contents to any person. We believe, but do not warrant, that this e-mail and any attachments is virus free, but you must take full responsibility for virus checking.

 

TxtLoan.co.uk is the trading name of the TxtLoan Limited. TxtLoan Limited is a company incorporated in England and Wales (registered no. 6569316), and is authorized and regulated by the Office of Fair Trading (license no. 618997).

[email protected] |2010-12-15 21:04:42

THE FUNDS WILL NOT BE AVAVIABLE AND I WILL PAY ON THE 24TH. THIS IS TOTALLY MISLEADING AND I WILL BE REFFERING THIS MATTER TO THE OFT TRADING STANDARDS AND THE FINANCIAL OMBISMAN. PLEASE COLLECT PAYMENT ON 24TH. BUT REST ASSURED I WILL NOT BE LEAVING THIS MATTER GO. YOU ASKED MY PAYDAY AND OBVIOUSLY WOULD HA(E NOTICED IT DID NOT FALL IN THE NEXT SEVEN DAYS FROM WHEN I JAD LOAN.

[email protected] |2010-12-15 21:07:32

THOUGHT TEN POUND INTREST WAS VERY CHEAP. I CAN ASSURE YOU I AM GOING TO ENSURE YOUR SLY AND DEVIOUS TACTICS ARE EXPOSED TO THE PUBLIC

[email protected] |2010-12-15 21:08:40

HOW CAN YOU JUSTIFY AN EXTRA FIFTY QUID FOR 7 DAYS

[email protected] |2010-12-15 21:10:28

SURELY A FURTHER 7 DAY EXTENSION WOULD BE 10 QUID SO TOTAL REPAYABLE WOULD BE 120 BASED ON ORIGINAL LOAN FIGURES

[email protected] |2010-12-16 12:09:32

Dear

 

Thank you for the e-mail.

We will collect the full amount £160 from your card on 24.12.2010.

Please make sure you have funds available for us.

 

Today is your loan 7th day.

 

We provide short term loans for 7 days only.

The credit cycle works as follows:

Day 1- you receive a loan of £100. A repayment reminder is being sent before the loan term elapses;

Day 8- we collect £ 110, however, if funds are not available;

Day 9- we send first overdue reminder including a £25 administrative and transaction fee, the loan totals £135;

Day 11- if the loan is not paid back in full, we send a second overdue reminder including a £25 administration and transaction fee, loan totals £160;

Day 16- if the loan is not paid back in full, we send a third reminder including a £20 administration and transaction fee, loan totals £180;

Day 23- if the loan is not paid back in full, we send a forth reminder including a £20 administration and transaction fee, loan totals £200;

Day 46- if the loan is not paid back in full, we may refer your loan to our debt collection partner. We try to collect your outstanding debt on a regular basis.

 

--

Kind regards,

 

Vivian Tammeoks

Duty Manager

 

Phone: + 44 (0) 871 508 8944

Email: [email protected]

Web: https://txtloan.co.uk;

 

TXTLOAN Limited

145-157 St. John Street, 2nd Floor

London EC1V 4PY

United Kingdom

 

This e-mail is confidential and the information contained in it may be privileged. It should not be read, copied or used by anyone other than the intended recipient. If you have received it in error, please contact the sender immediately by telephoning +44 (0) 20 8133 2138 or by return email, and delete the e-mail and do not disclose its contents to any person. We believe, but do not warrant, that this e-mail and any attachments is virus free, but you must take full responsibility for virus checking.

 

TxtLoan.co.uk is the trading name of the TxtLoan Limited. TxtLoan Limited is a company incorporated in England and Wales (registered no. 6569316), and is authorized and regulated by the Office of Fair Trading (license no. 618997).

[email protected] |2010-12-16 12:32:20

After seeking legal advice I would like to place this account in dispute. The first time I have seen your credit cycle is today. I only authorised you to collect 110 pound on the 24th anymore than that amount will be treated as a fraudulant transaction and theft. I have recorded date and time of this email stating what I authorise. Aswell as saving all correspondance.

[email protected] |2010-12-16 18:33:49

After seeking legal advice I would like to place this account in dispute. The first time I have seen your credit cycle is today. I only authorised you to collect 110 pound on the 24th anymore than that amount will be treated as a fraudulant transaction and theft. I have recorded date and time of this email stating what I authorise. Aswell as saving all correspondance.

[email protected] |2010-12-16 18:33:55

After seeking legal advice I would like to place this account in dispute. The first time I have seen your credit cycle is today. I only authorised you to collect 110 pound on the 24th anymore than that amount will be treated as a fraudulant transaction and theft. I have recorded date and time of this email stating what I authorise. Aswell as saving all correspondance.

[email protected] |2010-12-16 18:34:01

After seeking legal advice I would like to place this account in dispute. The first time I have seen your credit cycle is today. I only authorised you to collect 110 pound on the 24th anymore than that amount will be treated as a fraudulant transaction and theft. I have recorded date and time of this email stating what I authorise. Aswell as saving all correspondance.

[email protected] |2010-12-16 18:34:06

After seeking legal advice I would like to place this account in dispute. The first time I have seen your credit cycle is today. I only authorised you to collect 110 pound on the 24th anymore than that amount will be treated as a fraudulant transaction and theft. I have recorded date and time of this email stating what I authorise. Aswell as saving all correspondance.

[JO1010]

this is all the communication between us! dont you love being ignored

[Surfer01]

Consider cancelling your card and advise the bank that there are no outstanding purchases on it.

[JO1010]

They can take £110 only on the 24th they have been emailed and told this so hopefully thats all they do take if they take anymore I am going to reclaim it back as fraud and report them to police.

where do i stand with i should have read terms and conditions, i assumed it would be like any other payday loan and would be repaid on payday

[ihateyes]

IM SORRY but apart from their charges there is nothing devious here. LOOK at their website it clearly states its a 7 day loan. there is like 4 bubbles, and it clearly says 7days. either you didnt look or you were desperate for cash.

 

I hate these companies, but this time the problem is self inflicted.

 

Also if i can add as well they asked for your pay date so if you default, they know when to hit your bank account.,

[ihateyes]

They can take £110 only on the 24th they have been emailed and told this so hopefully thats all they do take if they take anymore I am going to reclaim it back as fraud and report them to police.

where do i stand with i should have read terms and conditions, i assumed it would be like any other payday loan and would be repaid on payday

 

How can you report it as fraud. your a joke just like these companies. There website shows 7days, if i was a copper, and you came into m y station id do you for wasting police time.

[newstarter]

Whilst it must have come as a shock to you ,and i must admit the T.C,s can be easily overlooked when texting,i fear there is little you can do but pay up and keep smiling and learn from this oversight.My advice to you,as with anyone else thinking of taking out a payday loan would be,dont do it! It may seem tempting especially at this time of year to fund Christmas with what may seem like an easy 2 or 3 hundred,a little bit extra for presents,shopping or whatever,its all smiles while your spending it,but in most cases with an A.P.R of 12-1300% its Jan and Feb of next year when the reality of how expensive these loans are will really hit home.Use the experience as a hard earned lesson and keep away from payday loans if you possibly can.

[JO1010]

[email protected] |2010-12-17 05:32:48

After seeking legal advice I would like to place this account in dispute. The first time I have seen your credit cycle is today. I only authorised you to collect 110 pound on the 24th anymore than that amount will be treated as a fraudulant transaction and theft. I have recorded date and time of this email stating what I authorise. Aswell as saving all correspondance.

 

Seeming as i have had a promt responce from all my other emails to you i assume you are ignoring the last message. I do belive that the email has been recived by yourself and you are choosing to ignore. This email will be onsidered to be acnoledged by yourselves even if i do not get a reply as its been sent on your secure support interface

[email protected] |2010-12-19 17:24:45

Dear ,

 

Thank you for your e-mail.

 

We provide short term loans for 7 days only which is easily legible, prominent and presented in a way that does not require close examination on our website. Additionally you can find our credit cycle explained in more depth on Credit Agreement that you electonically signed when registering to our service.

 

We have discussed your outstanding loan with our Credit Committee and are willing to make an exception this time and agree that you can pay back the outstanding loan on 24th of November, 2010 as advised. Please note that we have waived off the added charges and put the loan on hold at £110 instead of £160. This will result your account to be temporarily closed for three-month period.

 

If you fail to follow the payment plan, it will result in the debt being forwarded in original full amount to debt collection agency without additional warning.

 

--

Kind regards,

 

Ragnar Eisler

Duty Manager

 

Phone: + 44 (0) 871 508 8944*

Email: [email protected]

Web: https://txtloan.co.uk

 

*Calls cost 10p/minute from a BT-landline, calls from mobile phones may vary please contact your network provider for further details.

 

TXTLOAN Limited

145-157 St. John Street, 2nd Floor

London EC1V 4PY

United Kingdom

 

This e-mail is confidential and the information contained in it may be privileged. It should not be read, copied or used by anyone other than the intended recipient. If you have received it in error, please contact the sender immediately by telephoning +44 (0) 20 8133 2138 or by return email, and delete the e-mail and do not disclose its contents to any person. We believe, but do not warrant, that this e-mail and any attachments is virus free, but you must take full responsibility for virus checking.

 

TxtLoan.co.uk is the trading name of the TxtLoan Limited. TxtLoan Limited is a company incorporated in England and Wales (registered no. 6569316), and is authorized and regulated by the Office of Fair Trading (license no. 618997).

[JO1010]

Obviously its ment to say December so will get that sorted with them but seems this company know what there doing is wrong and dont like people kicking up a fuss!! Personally i think they are worried of exposure

[ihateyes]

Obviously its ment to say December so will get that sorted with them but seems this company know what there doing is wrong and dont like people kicking up a fuss!! Personally i think they are worried of exposure

 

I dont think they are worried about exposure, i think they are just showing good customer service, which says somethings for these companies.

 

In future, when your desperate for cash, look at the website.

 

This company in your complaint have nothing to fear other than their unfair charges... in terms of their 7day loan, they make it crystal clear......

 

i have never used them as they are one of the most expensive on the web. most companies loan £100 at £25 charge for upto a month, whereas this company is in the region of £40-£50.

[Takingcontrol]

I have to say with txt loan I missed my repayment cos payday was put back they held the acc for a further 7 days at NO cost just the original £110!