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    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

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Letter to insolvency practitoner


cag
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Hi everyone,:-)

 

Hope this is in the right subforum.

 

Just wondering if you can help me regarding a letter I have to send to an insolvency practitoner.

 

I paid cash for 3+2 sofa in the beginning of August which they said will be delivered in 12-16 weeks.

 

I have just found out they went bust last late September and I now need to write a letter of complaint to the insolvency practitoner.:-x

 

What details do I have to include in the letter? Are there any key words/laws that I have to mention? Also, I have to send a copy of the receipt?:???:

 

Thank you very much for your help.:oops:

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Hi cag

 

Welcome to CAG

 

That is very disappointing.

 

If the items are in a warehouse somewhere and are clearly identifiable as yours (labelled with your name) the receivers that are winding up the store's business should make sure that the order is honoured and you receive your goods.

If this isn't the case you will have to register a claim with the receivers and may get only a small proportion of your money back.

I don't think you need to include any legal language, just get your claim in, include all available details and a copy of proof of purchase.

Send all letters recorded. But contact them to see if the sofa's are ready marked with your name, give them a call.

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Hi everyone,:-)

 

Hope this is in the right subforum.

 

Just wondering if you can help me regarding a letter I have to send to an insolvency practitoner.

 

I paid cash for 3+2 sofa in the beginning of August which they said will be delivered in 12-16 weeks.

 

I have just found out they went bust last late September and I now need to write a letter of complaint to the insolvency practitoner.:-x

 

What details do I have to include in the letter? Are there any key words/laws that I have to mention? Also, I have to send a copy of the receipt?:???:

 

Thank you very much for your help.:oops:

 

If the company went under last September you are clearly not on the list of creditors or you would have received correspondence from the IP. Don't worry - you can still put your claim in against the company.

 

When you write to the IP, explain the precise situation and enclose as much back up documentation as possible to prove your claim. In your letter you should also ask the IP for copies of any previous correspondence that has been sent to creditors so you are up to speed on the situation, and ask that your details be put on the creditors' list to ensure that you receive all future correspondence on the insolvency.

 

You do not mention what type of insolvency it is - CVL or administration but do ask the IP if there is likely to be a dividend to unsecured creditors - an unsecured creditor will be your status if you have not been able to identify your sofas.

 

Good luck!

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If the company went under last September you are clearly not on the list of creditors or you would have received correspondence from the IP.

We are only in November now doh! The OP is referring to Exclusive Leather Sofas Ltd (check his other post(s)) that went down towards the end of September 2010.

 

Don't worry - you can still put your claim in against the company.

Worry lots as there won't be a dividend to any class of creditors in this one!

 

When you write to the IP, explain the precise situation and enclose as much back up documentation as possible to prove your claim. In your letter you should also ask the IP for copies of any previous correspondence that has been sent to creditors so you are up to speed on the situation, and ask that your details be put on the creditors' list to ensure that you receive all future correspondence on the insolvency.

Good idea, it will remind the OP every time he gets a letter not to pay for expensive goods by cash!

 

You do not mention what type of insolvency it is - CVL or administration..

Neither, it was a Compulsory Liquidation so the directors don't even have to pay to liquidate the Company.

 

...if you have not been able to identify your sofas.

Would be quite hard to identify them as they were never ordered from the manufacturer let alone made or shipped.

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Thank you for your replies rebel11 and Chipmeister.

 

I will write the letter taking in the points that you have raised.

 

Any more input would also be greatly appreciated.

 

Kind Regards

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Missed your reply Johno100.

 

I know there is no chance of getting my money back but I just want to try this.

 

I just wish I had researched this company before buying.

 

Thank you.

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Hi Cag,

 

As this is a compulsory liquidation (i.e. a creditor has gone to the cost and trouble to pay for the company to be wound up via the courts, most likely HMRC) investigations into the company and it's trading will be carried out by the Official Receiver. When you write to the IP , ask him to send a copy of your letter to the Official Receiver who is dealing with the investigation.

 

All the best,

CM

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Johno - see below!!

 

We are only in November now doh!

If the company went down in September all known creditors should have been notified by the Official Receiver or IP by now so it's safe to assume that neither have full details of all creditors, there may be many more yet to come to light!

 

The OP is referring to Exclusive Leather Sofas Ltd (check his other post(s)) that went down towards the end of September 2010.

Sorry, I hadn't seen his original thread, only this one.

 

Worry lots as there won't be a dividend to any class of creditors in this one!

Unfortunately that is often the case. I take it you are a creditor yourself?

 

Good idea, it will remind the OP every time he gets a letter not to pay for expensive goods by cash!

A little harsh I think, but indeed a lesson to be learned here. If you pay for goods via credit card then you can explain the situation and ask your credit card company for a refund. Your card company then "stand in your shoes" should a dividend be paid out. If you pay by cash or debit card (i.e. your own money) you are screwed. It's harsh, but it's true.

 

Neither, it was a Compulsory Liquidation so the directors don't even have to pay to liquidate the Company.

So a creditor clearly thought it was worth paying out the money for a winding up order - I'm guessing it would have been HMRC.

 

Would be quite hard to identify them as they were never ordered from the manufacturer let alone made or shipped.

Again, sorry, I did not establish whether cag had seen the goods he / she paid for or not.

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If you pay by cash or debit card (i.e. your own money) you are screwed. It's harsh, but it's true.!

 

Harsh but not necessarily true. If the customer paid with a Visa Debit card (most seem to be nowadays) then there is a little thing called Visa Chargeback that may come to the rescue. There are a number of threads about it on this forum.

 

So a creditor clearly thought it was worth paying out the money for a winding up order - I'm guessing it would have been HMRC.

Wrong again! A trade creditor with more money than sense.

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If you pay by cash or debit card (i.e. your own money) you are screwed. It's harsh, but it's true.

 

Not completely. Some debit cards do offer protection, but within a limited period of time. It is worth checking before eliminating this route.

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