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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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We are sending the letter off tomorrow, to be signed for on delivery, and handing a copy to the council tax department personally to go on our file, when we find out the court it all went through we will send them a copy too.

It was just a thought about reporting it to the police, but I feel this should be able top be done, as it is what amounts to theft, if the charges are not legal.

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There is a process to go through but unfortunately it is all loaded against you. It is the bailiff that attended that has charged the fees, he in turn is responsible to the Company he works for who should check what he has charged is correct - this is why the breakdown request goes to the Company. The Council are the ones in overall control as they are 100% responsible for the actions of their contractors providing they have not stepped outside the paramenters set down either in statute or by law or agreement.

 

Therefore if there is anything wrong somewhere you have to exhaust all the complaints procedures before you can "officially" take it further - a Form 4 Complaint against the attending Bailiff for example. The Police don't want to know as they claim it is a civil matter and they can't get involved. Frustrating, yes, but when push comes to shove any unlawful payment may be refunded by issuing a claim in the County Court naming both Bailiff Company and Council as co-defendants - usually settled before any hearing.

 

I totally agree that any person caught this way should be prosecuted & receive his P45 immediately but the industry is tainted throughout.

 

PT

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I understand PT, But it just seems like theft plain and simple, hoping the person they say has to pay x amount doesnt know anything about the law and set charges laid down. And just gives them it without realising they are stealing from them. Unbelievable and shocking at the very least. Im very grateful to you and others for keeping me right with these criminals.

As for the police not wanting anything to do with it, if a stranger walked up to you and demanded money with threats of taking your property if you dont give them it, how many would give it to them through fear, would that be a civil matter too. Because the way i see it , the only difference is the council told them to do it. So getting someone to give you money your not legally entitled to is just a civil matter? I call it stealing. I wonder how much I could make by threatening someone in this way, but then Id probably get into trouble with the police because the council didnt give me permission.

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Id also like to claim the nearly £2000 that citi charged my wife PPi when she took a loan out approximately three years ago with citi. She was told she had to have it. Could someone help me get started on this please. Thanks.

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Id also like to claim the nearly £2000 that citi charged my wife PPi when she took a loan out approximately three years ago with citi. She was told she had to have it. Could someone help me get started on this please. Thanks.

 

there you ppi forum you will get help there

 

http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=111

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Id also like to claim the nearly £2000 that citi charged my wife PPi when she took a loan out approximately three years ago with citi. She was told she had to have it. Could someone help me get started on this please. Thanks.
try here

http://forums.moneysavingexpert.com/showthread.php?t=524031

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The weekly repayments are pretty high, we didnt have a chance to agree anything, they just sent a bar code with the weekly amount to pay for the amount owed. Can we pay a more affordable amount each week , or are we stuck with it now?

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The weekly repayments are pretty high, we didn't have a chance to agree anything, they just sent a bar code with the weekly amount to pay for the amount owed. Can we pay a more affordable amount each week , or are we stuck with it now?

 

 

if you didn't agree to the amount request don't pay it

write a letter to your council informing them that you did not agree to the amount the bailiffs are demanding the most you can pay without going into default is £xxxx also inform the council that the bailiff has levied on goods you believe this levy to be unlawful because some of the goods levied are exempt from seizure the goods levied wont cover the bailiff fees also that you have paid £xxx however only £xxx have reached your account inform them that due to these circumstances you will be paying the council direct until the situation regarding the unlawful Levy and money already paid is resolved pay this amount to the council using there on-line payment facility

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if you didn't agree to the amount request don't pay it

write a letter to your council informing them that you did not agree to the amount the bailiffs are demanding the most you can pay without going into default is £xxxx also inform the council that the bailiff has levied on goods you believe this levy to be unlawful because some of the goods levied are exempt from seizure the goods levied wont cover the bailiff fees also that you have paid £xxx however only £xxx have reached your account inform them that due to these circumstances you will be paying the council direct until the situation regarding the unlawful Levy and money already paid is resolved pay this amount to the council using there on-line payment facility

 

It tiurns out my wife agreed. We have already been in touch with the council and told them this. Still waiting for a reply from the bailiffs on a breakdown of charges and where the baillif who robbed er charged us illegally was certificated. Thanks for your help.

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still write the letter your wife did not agree to this she was backed into a corner with the threat of immediate removal of goods which would also add more fees that would be hundreds of pounds she made a one of payment of £xx amount on the day to stop the removal of her goods

she refused to sign an agreement to pay the amount requested

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Hi

I have gone through this thread again and it would seem you are stumbling.

 

1. did you contact the council to find out what exactly is owed to them

2. did you follow the advice suggesting you get a breakdown of the fees charged by the bailiff

3. did you make any payment to the council either by using the online or telephone payment system

 

You do not have to deal/speak/agree to anything with the bailiff and can pay the Council direct by either of the methods given above.

All you owe to the bailiff is 2 x attendance fees total £42.50

 

The Council will tell you to deal with the bailiff, that advice is probably from the back office which of course is run by the bailiffs but legally the Council cannot refuse to accept your regular payments to them and if the most you can afford is £10 a week then that is all they can have. The levy is not valid and has been made purely for monetary gain, from the £140 you paid to them initially, £97.50 should have been forwarded to the council and deducted from the debt, this means the bailiff has been paid his/her £42.50 and that is all they are entitled to.

 

This forum has many execellent and knowledgeable people helping caggers achieve a resolve to most problems but they can only advise, it is up to the individual to carry through with the given advice.

 

WD

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Just recieved a letter of the bailifs, ill type it as is , dont have a scanner.

 

Thank you for your recent correspondence, please find enclosed a breakdown of your account as requested.

We can confirm that the bailiff who attended your property, miss xxxxxx was certified at burnley combined court on xx.xx.2009 and her certificate expires on xx.xx.2011.

Please now ensure that payments are maintained are the previously set rate to prevent further recovery action.

Bailliff manager(not signed)

 

There was no breakdown of charges, this is all that was in the letter, and the obvious mistake in the letter with "are" on the last line is as is.

 

WD, we got the real figure of the council. And sent a letter that had to be signed for for the above.

But we are still paying by the bar coded letter we recieved with the ammended amount owing.

 

The amount of £4.50p was paid into our account by the baillifs, so they stole £93 from our payment to them. How can I get this back?

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The amount of £4.50p was paid into our account by the baillifs, so they stole £93 from our payment to them. How can I get this back?

 

You tell the council you have reason to believe the bailiff has embezzled your money. If the council palms you off with Contact the Bailiffs, then ask the council for their permission to ask the Local Government Ombudsman to intervene and make an investigation under Section 2 of the Fraud Act 2006.

Professional property investor and conveyancer

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The Bailiffs are obviously being obstructive so must have something to hide. This all boils down to the fees they are trying to charge in particular their alleged levy. In my view I would write to the Council and give them a strict 7 days to sort this or you will submit a Regulation 46 Complaint in the local Magistrates Court naming the Council as Defendant. Here's an example:

 

 

Mr Jo Blogs

1, High Street

Anytow

Post Code.

 

The Chief Clerk

xxxx Magistrates Court

 

Date:

 

Dear Sir/Madam

 

Council Ref: xxxxxx

 

I am writing to request that you issue a Summons against xxxxxxx Council by virtue of Regulation 46 Council Tax (Administration and Enforcement) Regs 1992 as a matter of urgency.

 

 

I am aggrieved by the levy carried out by Mr Smith of ABC Certificated Bailiffs on (enter date) for the following reason:

 

* The Bailiff visited my premises and he has provided a Notice of Seizure of Goods & Inventory advising me that he has levied against a vehicle that was outside/on the drive of my home.

* This vehicle is not owned by me. I do not know the owner of the vehicle and it would appear that the Bailiff has assumed that this is my car because it was parked close to my home.

* The Bailiff in seizing this vehicle, has charged me a levy fee of £50 together with an enforcement fee of £150 and I am advised that unless I pay the amount of the Laibility Order of £xxx together with the charges associated with this levy, that the Bailiff will be attending at my property to remove this vehicle to satisy my Council Tax arreas and in addition I will also be liable for further charges for "attending to remove" and I could also be in position of being personally liable to the owner of the vehicle.

* I have written to the Bailiff Company and the local authority concerning this levy but my complaints have been ignored.

 

I trust that this information will be sufficient and please do not hesitate to contact me if you require any further information.

 

Yours faithfully"

 

Obviously you have to change the content to fit your own circumstances.

 

PT

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There are a couple of ways to go here, what would be the best way to go please? Im a little undecided as to which way to choose?

Iv been trying to write this today, could you let me know what you think before I take it please.

 

Dear Sir,

I have reason to believe that Miss Fallon and Rossendales have embezzled our money.

Could you look into this , and retrieve the money they have stolen from us. They also lied and threatened to remove all our goods from our home to scare my wife, I ask that this is done within 7 days As you are responsible for this company as you instructed them to act.

Also if no satisfactory end is forthcoming to these shocking actions by Darlington Council and Rossendales, I will be asking for a refund by issueing a claim in the county court naming

both bailiff company and council as co-defendants.

 

If you dont resolve this problem, then I will request the local Government Ombudsman to intervene and make an investigation under section 2 of the fraud act 2006.

Edited by rusty24
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