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    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
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So if the debt has beed sold to a DCA with a faulty DN, Do I write to them now and tell them that they now can not enforce the agreement and may only be entiled to the arrears at the time the default was issused, or is it best to keep it until it gets into Court.

E.

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,That is for your judgement, however

positive anyone may be now as to the relevance

of the DN, it may not stand up in trial so IMHO

test the validity now.

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There is another thread on here somewhere, where the OP has or is, successfully arguing that once a debt has been sold on the back of a faulty DN, then with the account being unlawfully rescinded that the new owner can not then claim the full amount, just the arrears on the account.....but where it is, I have no idea!:smash:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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There is I remember reading it recently, but have slept since then.:doh:

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Slightly different scenario, the OC issued 4 defaults, every one was wrong.

 

They then terminated and got CCJ & Charging Order for the outstanding balance..

 

This was paid in full when my house was sold in 2006..

 

After SARing the OC a couple of months ago I have been made aware of a dodgy default..

 

So since they have terminated and enforced on a dodgy DN and got paid the outstanding balance, can/should I challenge that it should of only been the arrears they were entitled to?.

 

The OC is Blackhorse BTW.

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The time to have done that was when they issued court papers and you should have entered a defence then. I doubt you will get any joy out of them now unfortunately, they got their money their happy.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Just a word of warning... I've not seen the case mentioned above but it should be noted that general consensus on default notice cases I've read and been told about are of the opinion that termination on the back of a faulty default notice is not possible hence the contract endures... until proper a valid default notice.

 

S.

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So are you saying that even though the debt has been sold on they could still reissue another DN?

How is that possible when they have sold it on and they don't own the debt anymore?

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A default can the be rectified by the new owner

and the original correct dates applied

so there is still onl one default as required.

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Yes but the dates of the original default MUST remain the same, ONLY the name of the muppet chasing can change..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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There is a duty under the DPA to

ensure the data displayed is accurate

the default date CANNOT be changed

from the true date if an error has occurred

it can be corrected.

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A debt can be sold at any time

defaulted or not, it's similar

in some cases as factoring invoices.

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Most credit agreements allow for the

creditor to ''call in'' the whole outstanding

balance ih breaches are made of the Ts and Cs.

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Everyone needs to check the Ts & Cs of their agreements,

not having seen them I can only guess this is is the case, but

as said the owner of a debt can sell or assign it at any time.

 

Brig.

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IMHO it has nothing to do with CCA 1974

the terms and condition of agreement

can and in most case does state that in

the case of breaches of the terms or default

they can immediately require full payment,

the same applies to overdrafts.

This has nothing to do any legislation or regulation!!

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I see what you mean itc1607...

 

So they issued you with a DN with a date to rectify the account, but sold it before you had a chance to rectify?

 

You would have to prove that their actions meant you were unable to rectify the account therefore leaving you at a disadvantage, therefore, if they had honoured the DN and you were given the full time they stated would you have been able to rectify the account?

 

If the answer is no, then you won't have been disadvantaged.

 

If you could have rectified the account, but were unable to then it might be seen that you were disadvantaged, therefore, all they will then do, is to reissue a new DN allowing you the relevant time in which to rectify.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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As said before the new owner of a debt can

up date the default entry butCANNOT CHANGE THE ORIGINAL

DEFAULT DATE. ALSO 1 DEBT ONE DEFAULT>

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