Jump to content


  • Tweets

  • Posts

    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

trying to cancel payment protection


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6447 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

Last year I took out a loan with Northern Rock and along with the loan I took out their payment protection insurance. Once the paperwork came through I realised that work, as well as some other policies covered me for the money and therefore their policy wasn't required. On trying to cancel the policy though I was told that as the cheque had already been issued I would have to pay back the total sum (£32,000 - the loan was for £25,000) and then they would re-calculate my interest payments.

 

Obviously I was unable to payback £7,000 on top of the original loan as I had already paid some other loans off with the cash. However, it's now a year later and I'm beginning to think that this was slightly under hand of them. As far as I am aware the loan and the PPI are two seperate agreements?

 

Could someone please let me know if I'm entitled to cancel this policy without Northern Rock asking me to immediately pay back any outstanding sum. The monthly cost of the PPI is around the £90 per month mark and as I'm sure you appreciate, I'd rather be putting that money somewhere else.

 

Thanks in advance for your help and I look forward to any advice given.

 

Regards,

 

Ed

Link to post
Share on other sites

Ok. Im sure this is wrong. The reason I am sure is because my stupid dp took this kind of payment protection out with a small loan. It was a rediculous amount for something that we could afford to pay back even if we were both out of work.

I told him to go back to the bank immediately and get it cancelled. This he did, and what the bank (RBS) did was to take out a new loan, to pay back the old loan, thus not taking the PPI with the new loan. This should have been sorted striaght away for you, and no you shouldnt have been expected to pay back the loan plus insurance at that time! Was there an early repayment penalty or something? Thats the only reason I could think of as to why they would want the whole ammount - but even then.... :confused:

Im sure someone will have good advice on here, as always, but just so you know, they ARE wrong. And it was their responsibility to sort it when you first asked. They are acting very shadily to state otherwise.

Link to post
Share on other sites

Guest NATTIE

You can certainly cancel the PPI but as to whether you can claim, I think that one I will leave to others as I don't know.

Link to post
Share on other sites

Well that's the thing, I have no intention of claiming should anything happen as I'm covered by other policies. Yesterday I sent off a letter asking them to confirm my PPI premium and whther they adjusted my rate as a consequense of me taking out the policy with the loan. Currently they are offering a 20% discount of you take out a loan but I don't think this applied when my arrangement went through.

 

Looking at the papaerwork they make an extra £10,000 approx from this policy

Link to post
Share on other sites

The loan and the PPI are competely separate. Nothern Rock aren't an insurer themselves so the PPI must be underwritten by somebody else. Check your paperwork but you should have a 14 day cooling off period in which you can cancel the policy and get a refund of any premium paid to date. I know some companies really hard sell the PPI (they get massive commision) but it really isn't worth the paper it's written on (I know, I've worked in PPI Claims!) I can't think of any reason why you should have to pay back all this extra. Threaten their Chief Executive with FOS!

21/8/06 Intelligent Finance - S.A.R - (Subject Access Request)

1/9/06 Intelligent Finance Prelim Approach letter requesting refund of £319 charges

10/9/06 Intelligent Finance LBA sent

26/9/06 Moneyclaim Online filed - £385.88

12/10/06 Settlement of £415.88

Link to post
Share on other sites

Agreed, these are 2 separate agreements & you should have a certificate of insurance for the PPI.

 

I've just redone loan with Barclays as to me the PPI is not worth the paper it's written as so many exclusions etc.

 

Check your paper work which may be on NR headed documentation as I suspect that they will arrange the PPI through a captive insurer.

 

There is absolutely no reason why you can't cancel this.

 

In addition, the PPI premium should not be part of the "loan" amount and should not attract interest. It is a monthly paid premium.

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
Link to post
Share on other sites

Technicaly the ppi is part of the loan amount as the ppi is not paid for up front so the money is loaned to pay for it (does that make sense)

 

And to quote the script that were now using. "the total cost of cover is added to the loan amont and incurrs intrest accordingly")

 

However you still should be able to cancel it they will proberly refund part of the cost into the loan , And they will alomost definatly make you confirm the request in writing.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...