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    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
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Marlin & British Credit Trust car finance - Car Repo'd


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Hello

 

I have been reciving calls from Marlin regarding a £100 left on a Debt from 2001. This debt went into default in 2001 and since has been removed from my credit account as the 6 years expired.

 

What else can they do or should I pay the £100.

 

Thanks

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This is Statute Barred as you have not made any acknowledgement or payment since 2001. Send them the Statute Barred letter below. Edit the letter to suit your needs and send it Recorded Delivery.

 

Dear Sir/Madam

 

Acc/Ref No 4563210025897412

 

You have contacted us regarding the account with the above reference number, which you claim is owed by ourselves.

 

We would point out that under the Limitation Act 1980 Section 5 “an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.”

 

We would also point out that the OFT say under their Debt Collection Guidance on statute barred debt that “it is unfair to pursue the debt if the debtor has heard nothing from the creditor during the relevant limitation period”.

 

The last payment of this alleged debt was made over six years ago and no further acknowledgement or payment has been made since that time. Unless you can provide evidence of payment or written contact from us in the relevant period under Section 5 of the Limitation Act, we suggest that you are no longer able to take any court action against us to recover the alleged amount claimed.

 

The OFT Debt Collection Guidance states further that “continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statute barred could amount to harassment contrary to CPUTR2008

 

We await your written confirmation that this matter is now closed and that no further contact will be made concerning the above account after that last letter.

 

We look forward to your reply.

 

Yours faithfully

:cool::cool: Blondmusic :cool::cool:
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Ok. The problem is that I was paying this debt by Direct Debit upto the begining of this year which is when I thought I had paid the debt off. Now Marlin state I owe them £100 still which I suspect is all intrest and charges from the orginial debt.

 

Can I push them back by asking for a signed credit aggrement or anything or Do i pay the £100.

 

Also if I dont pay the £100 and ignore them, what can they do?

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What happened is they contacted my parents about the debt as I didnt live at home anymore, they didnt ask me for permission and my parents paid for the debt without telling me.

 

I was rather annoyed when my parents told me this but it does mean they havent been in contact with the debitor in 6 years doesn't it?

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  • 3 months later...

Hello

I have recently been contacted by Marlin regarding a Debt from British Credit Trust from the year 2000.

First of all I found out they had contacted and bulled my parents into paying who didnt say anything to me about the situation, they paid £10 a month.

The debt started at £982 in 2004 and now they want £189 from me in 2010.

I sent a SAR through and got a signed credit agreement which I cant fault apart from I never asked for GAP insurance which is ticked.

I have attached the Credit agreement to this post but I want to know if I can do anything else to these tards after they have bullied my parents into paying for so long and didn't speak personally to me until 2008

 

attachment.php?attachmentid=19187&stc=1&d=1276776846

001.jpg

 

Also to add, I have no idea or record of where the amount of £980 came from and what it is for.

in 2002 I lost my job and they took the car off me and sold it,

I have no paperwork from that time or any records.

Should I just pay the amount or make a offer.

I have also noticed that on the Agreement it mentions they cant take the good back unless they get a court order after I have paid a certain amount or I have the right to get all the money back

. I wish I had known all this in the first place.

Any Ideas Guys?

I have attached a larger version of the agreement

 

http://img202.imageshack.us/img202/1254/001bxo.jpg

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Interest at 8% on the unwanted insurance:

 

£107.46 since 18/8/2000

 

... ooh, £8.60 a year...nearly ten years... £86...

 

They owe you about £190. Maybe more - think you can compound that interest.

 

Even if it's SB, you can claim that back!

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The First time I spoke to them about the account and made a payment was 04/12/2007 according to their statement.

I tried to explain them this to them but they said it doesn't matter who pays the debt,

I then asked them how they had discussed the account whit my parents with my permission and the lady went silent and said they had not discussed the account at any point with my parents at that point I said ... and hung up.

What should send them next?

How do I go about claiming that back?

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When was the last time you made a payment or acknowledged before that?

I think you also have a valid complaint about their data processing, and revealing your debt to a third party. This is serious wrongdoing and must be reported to trading standards and the OFT. You must also demand a copy of Marlin's complaints procedure.

You need to do a spreadsheet showing your interest calculations, and write to the OC stating that you did NOT request the insurance premium. You demand the refund of the premium, plus interest at 8% pa.

Expect a load of bluster back, though...

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The last time I had any dealings with this account was in 2002 when they took the car off me and tried to charge me a lot of money and I just ignored it.

The statement of payments they have sent me state that my Parents started paying Marlin in 26/08/2004.

I am trying to find a letter template to claim the GAP insurance back.

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I understand they took the car - but when did you actually last make a payment to the account or acknowledge it in any way prior to Dec 2007? Was it about or prior to Dec 2001? If so, it may be SB.

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This is important then.

If there were six clear years between that date and when you made the 2007 payment, then it is SB, irrespective of payments made by your parents or your later payment.

Your parents should be complaining and asking for the money back - they had no right to take it.

As it did not come from you, I don't see how it can qualify as a 'gift'.

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NO! Don't do that! Not yet. You need to find out first exactly when those payments were made. Never guess these things! It's best to be armed with the knowledge - THEN send the SB letter.

 

In the meantime, claim that refund.

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