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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
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Help Please :( Car Damaged Whilst at Hi Q Garage


Sinth
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Alright guys/girls need some advice on this matter.

 

on the 17th of May I took my car to the local Hi Q centre who were doing the Hunter alignment for £30. Whilst on the ramps the guying doing my alignment managed to dig one of the clamps into my rear arch when he was pushing my car back and forth, this caused an indentation on the inside arch and a ripple on the arch body.

 

They have admitted liability but I thought ill take my car for a quotation to a local BMW repairer who turned around and said it will be £150 to repair it and repray the rear quarter. I took the quotation and spoke with the manager but he has turned around and said that the quote is far too much and he will do it at his own bodyshop. Basically im not happy about leaving my car in the hands of his so called bodyshop especially after the incident before.

 

So I said ill go through insurance to which he gladly agreed but having spoken to my car insurance company , they have said they wont deal with such an issue and that i have to deal with the garage themselves. Fair enough i thought ill call Hi Q headoffice and report this garage to them, today morning i get a letter saying that its a franchise and to deal with the garage directly but mentioned that they sent a letter to the garage to deal with the issue. Personally I dont see this being sorted out anytime soon so what course of action can i take because this damage altho not great is ****ing me off.

 

Bit of an essay but advice needed

 

thanks

 

Sinth

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Also i would like to add i have written a letter 1 week later threatening legal action which was sent on recorded delivery to Hi Q headoffice and Hi Q seven kings, ive still had no response and the letter was sent on the 24th of May.

What can i do now as obviously they think i will just sit down and let this die off. Anyhelp appreciated as i have never ever taken anyone to a small claims court and how do people reckon ill fare??

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As you went off line without responding, as I see it.

 

You have had minor damage done to your car by a garage who have admitted it and offered to repair it but you want don't want them to, you want it done at the BMW garage.

 

You won't get them to pay for that. They have the first oportunity to do the repair and then if you are not satisfied with the quality of the repair, you can tell them you are taking it to BMW to be done properly and will expect them to reimburse you.

 

The quote you have been given will be a retail price. They may even take it to BMW themselves, but will get it done cheaper than you can.

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As you went off line without responding, as I see it.

 

You have had minor damage done to your car by a garage who have admitted it and offered to repair it but you want don't want them to, you want it done at the BMW garage.

 

You won't get them to pay for that. They have the first oportunity to do the repair and then if you are not satisfied with the quality of the repair, you can tell them you are taking it to BMW to be done properly and will expect them to reimburse you.

 

The quote you have been given will be a retail price. They may even take it to BMW themselves, but will get it done cheaper than you can.

 

the thing is this isnt actually BMW but an approved garage who repair BMW's and the price he gave me was a cash price . I am not happy about leaving an expensive car in the hands of an incompetant garage, ive heard from other sources it is my choice to get it repaired wherever i like ....

 

is it possible to get the details of the insurance company the Hi Q garage is with as no doubt they will not give it to me if i go in person.

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I think you are going nowhere with this unless you let them repair themselves or take it where they usually do as I said above.

 

What are you thinking of issuing a summons for?

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I think you are going nowhere with this unless you let them repair themselves or take it where they usually do as I said above.

 

What are you thinking of issuing a summons for?

 

yep i did ask where they would repair it and also mentioned that ill take it there myself but even then he was hesistant of giving me the details.

tbh he cant have it both ways since i did ask where he was going to repair the vehicle .

 

like i said earlier ive had previous experiences of garages not treating my car right and i dont feel comfortable in just leaving an expensive car outside in a dodgy area.

 

i was thinking of issuing a summons for failure to repair. i will be getting a further 2 quotations and hopefully take him to small claims court and get him to pay up the average of the 3 quotes as he feels that £150 is too much .

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They wont let you take it there as the trade price for the repair will be less than the retail.

 

You can't issue a summons for that as they have not failed to repair, you haven't given them the chance. They have made the offer and you should accept. You could say that you would like it taken to xx bodyshop for the repair and see if they agree.

 

Everyone makes mistakes, they are not always caused by incompence, I saw a Mercedes in for it's first 1,000 mile service at a big Mercedes dealership roll off the hoist which was six feet in the air, so no one garage is any more competant that another. You felt confident enough to take it to Hi Q to get the tracking done, you should give them the first chance at a repair which may be even better than what you would get where you want it done.

 

If you are not happy with the repair, then you can take it elswhere and expect them to foot the bill.

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heres a quote from a person who deals with these sorta issues

 

"

Sinth this is a civil matter between you and Hi Q... I deal with this stuff a lot...

 

You need to get at least three quotes from different body shops, this can be BMW or anywhere you are happy getting the work done...

 

Then discuss these quotes with Hi Q and they should then pay the average of the three quotes.... If this then cannot be agreed between you both at this point you will have to request a hearing at the local small claims court... This doesn’t cost much at all £100 ish and you can represent yourself within the hearing...

 

The district judge will then decide on the matter which will more than likely go in your favour as the garage has already admitted liability.... The judge will then make an order for payment to you and probably award you costs (Your £100 back)

 

Obviously this matter is best of being sorted between you and Hi Q but at least you have options.... You can also inform them that you would be looking at taking them to small claims court if you are not happy with their financial offer....

 

The citizen’s advice bureau is also very useful and they can help and advise you on small claims court procedure....."

 

"They damaged your car, you have the right to decide where it gets repaired (I am 99% sure on this).... All the courts want to see is that the cost is fair, hence the reason for three quotes!"

 

any truth in this??

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ok i had to swallow my pride and fone the ****** at hi Q , told him to repair my car. he replies with " i thought you were going to go thru insurance ....."

 

i just said " yeh my insurance company told me to let you repair it first.."

 

well he said he will give me a call back in 2mins and lets see what he says. i got a feeling this isnt going to end well

Edited by Sinth
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It will end well. When you take it in, tell him you retain the right to take it elswhere if it isn't done to your satisfaction.

You must view the car in daylight and in dry conditions when he has finished it. The repair shouldn't be obvious as the whole panel up to any natural breaks ie trim, should be sprayed and not just the local area of the damage.

 

If you aren't happy with the repair, just tell him that it is not how it was originally and you will now take it to a bodyshop of your choice and present him with the bill.

 

What is the year and value of the car?

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its a BMW M3 03 plate , in my eyes a prestige car.

 

Ok a little update he said he will call me in 2 mins, waited for 30 mins and decided to call him back and guess what voicemail........

 

he prob thinks i aint got insurance hence the reason why i want him to repair it now. Personally i think hes trying to be clever by thinking if he just runs away from the situation it will die down. I will be contacting my solicitor tomorow and seeking damages as it seems he doesnt want to deal with me.

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With respect sinth I don't think you're being very reasonable at the moment as he's been quite open with you. Further, I'm pretty sure the repair will be a smart repair you have been quoted for which is probably the route he is going down as well. This probably means the quotes you are getting will be subcontracted out anyway and are done on the premesis. So why shouldn't he do that as well? My only concern is that there is a smart repairer operating in that area who's work Conniff and I have come across before and it wasn't up to scratch(pardon the pun) but then he was acting on a dealers instructions and couldn't possibly have repaired the damage by smart repair. Any chance of a pic of the damage to asses?

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With respect sinth I don't think you're being very reasonable at the moment as he's been quite open with you. Further, I'm pretty sure the repair will be a smart repair you have been quoted for which is probably the route he is going down as well. This probably means the quotes you are getting will be subcontracted out anyway and are done on the premesis. So why shouldn't he do that as well? My only concern is that there is a smart repairer operating in that area who's work Conniff and I have come across before and it wasn't up to scratch(pardon the pun) but then he was acting on a dealers instructions and couldn't possibly have repaired the damage by smart repair. Any chance of a pic of the damage to asses?

 

the price i have been quoted is for a full rear quarter respray and also getting rid of a huge crease on the rear arch. A smart repair wont fix this. I will not entertain smart repairs and also underneath the arch there is a chunk of mental missing where the clamp dug into it. dont think a smart repair can magically make a piece of metal return

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I would say perhaps you're over reacting here or exagerating the damage sinth as Hi Q will know what the repair costs. If you can get a crease on an arch repaired and a chunk of missing 1.5mm thick metal replaced together with a full 1/4 repaint for £150 in east London then either it's a scratch or a mickey mouse repair.

 

I've had a look at our workshops Hunter today and I can't see how the set up can cause this amount of damage.

 

Perhaps you could upload a photo as requested earlier?

 

How did you get on with your solicitor?

 

I'm also interested why the insurance company referred it back to them. Is the M3 not comprehensively insured?

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ok case is closed , got the insurance company involved and took it to a insurance approved garage as directed by my insurance company. they are going to send an estimate and they have told me to repair the damage is between 350-600 since they cant tell if theres internal damage.

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ok regarding the damage, my car is on coilovers and if your car is lowered you have to use a different type of clamp. not the normal clamp which goes around the tyre which was used in my case. when they were rocking my car back and forth one of the clamps decided to get really stuck inside the arch causing the big crease.

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Ah!! That makes a lot of sense and would explain the type of damage well.

Good that the insurance co have decided to cover it. Let's hope you've declared the lowered suspension so they can't bounce the claim!!

As a matter of interest, did you have the geometry set to standard settings?

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all my modifications are declared including the coilovers so i dont have nothing to fear :)

 

regarding my geometry the muppets at hi-q after damaging my car said they cant do the geo cos its been lowered......

nevertheless i took my car to a well respected company and they did a fast road setup on the car and now it handles brilliantly

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heres a pic of my car and as you can see i like to keep it mint, the manager at hi q said my original quote of £150 was too expensive and he couldve got it fixed for £75. Guess hes in for a surprise now .......

 

imag0971.jpg

imag0971.jpg

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mate i shouldve heard alarm bells ringing when the moron on the hunter machine asked if it was a coupe or cab............ anyhow i let them continue at my peril, serves me right thinking i got a bargain getting the hunter alignment for £30. I guess end of the day you pay peanuts you get monkeys.

 

I finally took my car to elite who set the car up for fast road use which is custom. If you want i can post up a pic of the geo settings im using.

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Actually sinth he was quite right to ask the question as the weights and set up are usually very different. I'd be interested in seeing the set up you have now compared to standard and whether or not the spring rate has changed along with the wheel offset.

 

Perhaps you could PM these details as we are now outside of the original thread.

 

What worries me a bit is that people have these suspension mods done not realising the full implications in that for example, you might find you are changing tyres every 3000 miles but yes it handles great!!

 

So any change from original spec, which is pretty damm good anyway will involve a trade off often not fully explained as they don't understand the dynamics of it all anyway. They sell a kit and then try to walk away leaving you guys forking out shed loads on tyres, suspension bushes etc!!

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the guy didnt know the difference between a covertible and a coupe mate, thats how stupid he was and second of all he was going to put the settings to factory , not custom like i expected.

 

i know the tyres will wear out a quicker plus the more stress i put on bushes etc etc but im a car enthusiast and did a lot of research before taking the plunge. I am only running 2.2 degree camber where as before i was running 1.5 degrees. so in terms of tyre wear it wont be that much more.

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  • 11 months later...

Hello it is 7th June 2011 I took my car into HIQ and paid £323 for work. When I collected it found that it had been backed into a wall. HIQ said they would repair at my convenience and no charge to me. I took it back for repair today and asked them to look at tracking. My husband collected the car and drove it home. I looked to find repair had not been done and car now has a dent at the front over the wheel arch and tracking also not sorted out. What can I do spoke to them they say that they will ask their manager to look into it?

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