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having set up hp for my car finance with ford with payments coming out of my lloyds tsb acount i later became financial unstable and went onto a debt managment plan and was tol to no longer use my account i phoned ford to change my direct debit to my new account but was told they wouldnt change it while my account was in arrears and had to pay my account up to date b4 they would.

can they do this as if my account details had been changed i wouldnt be in the position i am in now with the account having an expired default notice and ford refusing to take any payments from me as they have passed it on.

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