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    • Nothing will happen in regard to this one shoplifting event, other than Sainsburys won't let you shop in this store again.   But, if you continued to shoplift, then the consequences are more serious. Local to me, there  is a town where about 13 people have been banned from shopping in many of the shops. They are subject to some form of order, where if they set foot in any of the stores, they will be subject to arrest by Police.  
    • Agree with DX, Sadly, from the pics, it looks like you're bang to rights😪 The rules are very explicit. Before entering the box, you must ensure that you are able to completely exit. It looks like the car in front may have moved a couple of feet and tempted you to set off, but when you did that, there still wasn't enough room to completely exit the box. By all means ask to see the video evidence, but saying you had to stop because the vehicle in front stopped, isn't a valid defence.
    • Hello, welcome to CAG. I imagine the letter that the security guards talked about will be a letter from a company or lawyers who specialise in trying to extract money from shoplifters. I think Sainsbury's use DWF solicitors, otherwise it could be a company like RLP. It won't be a 'fine', only the police can do that. Look at this as a parallel 'justice' system that doesn't involve the plice. If you read around the forum for other cases of shoplifting, you'll get the idea of how this all works. If you think your behaviour has become compulsive, we suggest having a chat with your GP who should get you help for this. Best, HB
    • despite our wettest 18 months on record,  Low levels of rain and snow have cut Canada’s hydropower production, forcing it to increase electricity imports from the U.S.   - NYT
    • Hi all…. i was wondering if someone could help me. I am ashamed I have been caught shoplifting from Sainsbury’s by two undercover security guards who I suspect have been following me for a week now… I have been impulsively shoplifting due to what I think could have become an addiction of some kind. I am ashamed of what I had been doing and I do believe being caught has been for the greater good. i was taken to a room and asked to empty my bag, the guards were slightly rude but I complied with them politely as I know they are just doing their job and I am in the wrong. They retrieved my address, name, birthdate and took a photo of me, they asked me how many times I had shoplifted and I said twice and I didn’t want to be foolish and say just once. They issued me a letter of ban from the store and if I was caught in the store again the police would be called. They told me I would be paying 2x what I had stolen today as the goods had been damage which I am guessing is stole around £65 worth roughly. I did offer to pay for the items I had stolen on the day but they declined. They did not call the police but let me leave after claiming I was a lucky person. They told me to expect a letter in the post and that I “would be smart not to ignore it”  what should I be expecting in the post from them? I am aware from reading a lot online about security costs.. people mentioned to ignore these costs however as I had damaged the labelling on the goods should I still comply and pay the fines ?  kind regards awful shoplifter
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Unpaid D/D reclaim


sieski
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Hi just want some advice for my second letter to NatWest.

 

On 18-08-06 I sent the prelim letter in the libary. Amount claimed was £76. No schedule of charges needed as I have every statement for last 3 years and thats as long as I've been with them. Got letter back today 25-09-06. Seems pretty standard apart from one bit, the bit in bold. irst I'll type the letter up so you can see for yourselves

 

thank you for your letter of 18th august 2006 and I apologise for any dissatifaction caused by the application of charges to your account.

 

we believe that our charges are fair, reasonable and transparent. we consider that the amounts debited to your account have been applied with your agreement with us and our published tarrif, which we are satisfied complies with all applicable laws and regulations. we are also committed to ensuring the transparency of the information that we give our customers about the operation of our products

 

We have considered and responded to the OFT's statement of 5th april 06. We do not accept the OFT's findings in relation credit card fees. We are concerned that the OFT has publicaly called into question the setting of charges applied to other other products including (1)current accounts. The OFT has restricted its investigation to credit cards and made no attempt to consult with RBS or the industry in relation to other entirely different products.

 

Consequently against that background we must differ with the views expressed in your letter. Despite this we have taken the opportunity to review the charges that have been applied to your account and as a exceptional matter we have agreed to refund you £76 as a gesture of good will. (2)Acceptance by you of this payment will be in full and final settlement of all claims you may have relating to our charges. how ever our T&C's will continue to apply and any charges that accure in the future must stand. if you agree to accept our offer on this basis, please sign and return this in the enclosed prepaid envelope. once returned arrangements will be made immediately to credit you account

 

how ever our T&C's will continue to apply and any charges in the future must stand. thank you again for taking the trouble to write and i hope that your concern is resolved to your satisfaction

 

Branch manager

 

point one - I have a step account not a current account. If that makes a difference

 

Point two - They offer me my money in full as long as I sign my rights away. LMAO yeah right. Do I send the second letter back, or does it need a alteration to request no terms attacted to settlment? Also I forgot to claim for 2 other charges as I wrote the letter at some untimely hour in the morning and just forgot to list all the charges duh. So I would like to finish this one off and go for the other 2 after.

 

Thirdly, I did ask for a £50 over draft 2 months ago. I got refused because they couldn't offer me a current account and step accounts don't offer any credit products. Now I wouldn't of had a unpaid DD problem if I had this service. I would like to try and use this situation as a leverage point in getting an overdraft for £100 to avoid furter situations.

 

To sum up I would like to ask if the stand second letter is the one to send back or does it need to be altered? and secondly anyone word part of the letter to ask for an overdraft stating I've already asked for one and if i had one it could stop any further problems.

 

Thanks for your help, Simon

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Hi sieski

 

Can I ask which address you sent your letter too.

 

I have been sent a pre-legal letter from them for a balance of -£111 which is all due to costs as I dont use this account as my wife and I have a joint account

 

thanks

craig

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Hi sieski

 

Can I ask which address you sent your letter too.

 

My branch. I would suggest thought the address on your recieved letter would be the best to reply to.

 

Simon

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