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    • Hello, welcome to CAG. I imagine the letter that the security guards talked about will be a letter from a company or lawyers who specialise in trying to extract money from shoplifters. I think Sainsbury's use DWF solicitors, otherwise it could be a company like RLP. It won't be a 'fine', only the police can do that. Look at this as a parallel 'justice' system that doesn't involve the plice. If you read around the forum for other cases of shoplifting, you'll get the idea of how this all works. If you think your behaviour has become compulsive, we suggest having a chat with your GP who should get you help for this. Best, HB
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    • Hi all…. i was wondering if someone could help me. I am ashamed I have been caught shoplifting from Sainsbury’s by two undercover security guards who I suspect have been following me for a week now… I have been impulsively shoplifting due to what I think could have become an addiction of some kind. I am ashamed of what I had been doing and I do believe being caught has been for the greater good. i was taken to a room and asked to empty my bag, the guards were slightly rude but I complied with them politely as I know they are just doing their job and I am in the wrong. They retrieved my address, name, birthdate and took a photo of me, they asked me how many times I had shoplifted and I said twice and I didn’t want to be foolish and say just once. They issued me a letter of ban from the store and if I was caught in the store again the police would be called. They told me I would be paying 2x what I had stolen today as the goods had been damage which I am guessing is stole around £65 worth roughly. I did offer to pay for the items I had stolen on the day but they declined. They did not call the police but let me leave after claiming I was a lucky person. They told me to expect a letter in the post and that I “would be smart not to ignore it”  what should I be expecting in the post from them? I am aware from reading a lot online about security costs.. people mentioned to ignore these costs however as I had damaged the labelling on the goods should I still comply and pay the fines ?  kind regards awful shoplifter
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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metropolitan credit services


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i need help i have been trying to make payment to metropolitan credit services for the last three days and they cannot access my account i have been making regular payments for the last 3 yrs i am worried they will take money straight out of my bank account i cannot understand this plese help

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well i have tried to ring them and have got through and they keep saying cannot access file on myself and i find this very hard to believe as they keep harassing me about upping payments which i keep telling i cannot and that i have a written agreement which shows beginging date and end date of payments in the end they gave me their sort code and account number and i went to hsbc to pay over the counter as i was worried they would take all my wages when they go in they dont realise people like myself that we struggle and that is why we have these debts as our cirrcumstances have changed

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and you believe them??

 

golden rules on being in debt

 

Do not speak to the DCA Phone Drone

Everything in writing

do not bank with the same bank that you owe a debt to

do not set up Direct Debits

do not pay by debit card/credit card

everything in writing

 

and finally

 

DONT BELIEVE A WORD THEY SAY

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they hAVE NOT SAID THEY WOULD TAKE MONEY OUT OF MY ACCOUNT JUST THEY COULD NOT ACCESS MY FILE BUT I HAVE PAID EVERY PAYMENT EVEN THIS MONTHS AND I HAVE A RECEPT SHOWING THIS

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But Surely If I Am Paying Regulary Then They Cannot Do This That Is Why I Went Straight In To Pay My Monthly Amount

 

Unfortunately for us who are honest and play by the rules would like to think that they would do the same, it is not in their nature nor is it good business practice for them to play by the rules or be fair.

 

As PGH says open another account with a different bank, and don't give them the details of it, continue to pay them through your old bank account, and only leave enough money in there to cover the monthly payments.

 

Don't talk to them over the phone, keep everything in writing, unless of course your recording your phone calls?

 

Send everything to them via recorded delivery or get proof of postage at the very least.

 

And heed PGH's advice!:D

 

Boo;)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I Am So Sorry Did Not Mean To Shout I Am Very Grateful For Your Advice But Cannot Change Bank At The Moment As Wages Goes In Very Soon And Need Every Penny I Am Very Worried They Take All My Wages Even Though I Have Made A Payment This Month Thank You For Your Help I Am Finding This Very Helpful

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You can always send the bank a right of appropriation, two seconds I'll dig it out...

 

http://www.consumeractiongroup.co.uk/resources/templates-library/48-bank-templates/628-is-your-bank-taking-away-your-subsistence-money

 

There you go, have a read and see if it applies to you.

 

Boo..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I Cannot Thank You Both Enough You Have Both Been Helpful Thanks Never Thought There Were People Out There So Vindictive If Thats The Right Word Yes Maybe I Am Paranoid I Dont Know X

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I Cannot Thank You Both Enough You Have Both Been Helpful Thanks Never Thought There Were People Out There So Vindictive If Thats The Right Word Yes Maybe I Am Paranoid I Dont Know X

 

Your very welcome, it's such a shame that more people don't learn their consumer rights, as these companies have been abusing our lack of knowledge for too long and getting away with it.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I Cannot Thank You Both Enough You Have Both Been Helpful Thanks Never Thought There Were People Out There So Vindictive If Thats The Right Word Yes Maybe I Am Paranoid I Dont Know X

 

They are not really vindictive they are just poor phonedrones on the minimum wage that boost their income by getting people to pay more than they can afford by what ever means comes to hand.

 

You have to feel sorry for them in some small way, a very small way:)

 

Just joking - sod em all they deserve everything we can throw at them:D

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