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    • you IGNORE THEM. stop being had blind nothing anyone can do to you. dx  
    • Which Court have you received the claim from ? Name County Court   MCOL Northampton N1 ?yes Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ? Yes If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Give answer here Lowell How many defendant's  joint or self ? Give answer here Self 1 Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. Give answer here 08 may  ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. Give answer here  the claim is for sum of 1650£ due by the defendant under an agreement regulated by the consumer credit act 1974 for capital one account with an account reference of xxxx tge dependent failed to maintain contractual payments required by the agreement and a default notice was served under s87(1) of the consumer credit act 1973 which has not been complied with the debt was legally assigned to the claimant on 18/03-21 notice of which has been given to defendant  the claim incudes statutory interest under s69 of the county court act 184 at a rate of 8%per annum from the date of assignment to the date of issue of these proceedings in the sum of 132£ the claimant claims the sum of 1782£   What is the total value of the claim? Give answer here 1977£ Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Give answer here Not sure  received a letter on 24 march stating Letter of claim- you have 30 days to prevent legal action Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Give answer here No Did you inform the claimant of your change of address? Give answer here Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Give answer here Credit card When did you enter into the original agreement before or after April 2007 ? Give answer here After Do you recall how you entered into the agreement...On line /In branch/By post ? Give answer here Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Give answer here Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Give answer here Debt purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? Give answer here Unsure Did you receive a Default Notice from the original creditor? Give answer here Unsure Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Give answer here Not that he recalls Why did you cease payments? Give answer here Lost job What was the date of your last payment? Give answer here Feb 2023 Was there a dispute with the original creditor that remains unresolved? Give answer here No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Give answer here No What you need to do now.    Answer the questions above   If you have not already done so – send a CCA request to the claimant for a copy of your agreement (If Applicable) (except for Overdraft/ Mobile/Telephone accounts)   Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form. There are two different versions - one for Loans/Credit cards the other for Current accounts   Request 1 - Loans/Credit Cards     Request 2 - Current Accounts     You may use a CPR part 18 request for any other information (not request documents) that you might require in order to defend yourself. Please note that CPR 18 is specifically for Fast Track claims and although technically the claim has yet to be allocated to a track the claimant may refuse to comply for this reason.   If you require CPR Part 18 - this will need to be drafted specifically.   If you are not planning on defending for one reason or another – then you will need to complete an Income and Expenditure form and contact the Solicitor with your proposal. The N9a is already enclosed in the claim pack for Admittance which should be sent to the solicitor named on the claim form   If you are considering making a partial admittance N9b must be completed and returned to the court. Please note in most cases a partial admittance will result in an automatic CCJ for the amount admitted.   You have received a Claim - What you need to do.pdf1.33 MB · 241 downloads     Before Printing the PDF TIP   If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following:   Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out).   Note: This will save you Ink & Paper    
    • 3 threads merged for complete history of your debts. i suggest you re read from post 1 again. what are you doing still blindly paying a DCA on a historic debt?  
    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
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flowerchild V MBNA PPI + Charges reclaim


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Hello,

 

It would appear these sharks have acquired a large number of credit card accounts previously belonging to other banks and, having secured all those balances, they have started charging extortionate rates of interest in excess of 30% APR since last year. These days a lot of us are unemployed or on modest incomes and there aren't as many options for 0% balance transfers, low interest loans or even remortgages as there used to be so most MBNA creditors are trapped against our will when we never even signed up for one of their cards in the first place! In the meantime, they are lining their pockets at our expense.

 

I have sent CCA/SAR request to them but just a week ago. They have been charging £45/mth PPI, yet it took them over 2 months to provide the details of some 3rd party insurers in Ireland who, after a couple of letters (dating back to March 1st), have yet to reply. Their charges continue to mount up with overlimit charges, late penalties and interest of 34% APR. I haven't used their card for a year and the only reason it's over the limit is because of their charges. Having complained about all this in writing, they replied with a letter merely reiterating their obscene rates of interest and charges as well as a separate letter asking me to cut up the card and send it back to them along with any cheques! They know very well that even if I wanted to use the infamous card it wouldn't be accepted so what's the point?

 

They also ring every day my home and mobile numbers although I recognise the 800 number and never answer their calls. They also send the occasional txt. On one occasion the call came through as 'international' so I answered it but we never got past the security questions the lady asked me, I said if she was ringing ME she'd have to state the reason for her call w/o quizzing me, that I was busy and I'd written to MBNA. She replied that the calls would continue and that I'd have to discuss 'my business with MBNA' over the phone!

 

I took out this card with A&L over 15 years ago and paid on time every single month till now. I never agreed to pay 34% APR on the card, nor did I know there would be a credit crunch or that the card would be sold to sharks like MBNA in 15 years time!

 

I guess I have to wait for their reply (or timeout) on the CCA and SAR but surely there HAS to be something that can be done against sharks like them! :evil::twisted:

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I would wait until you get the response to the SAR, work out the charges plus interest.

Send a CCA Request, if they don't send you a copy of your agreement with the SAR request.

 

I have sent both in one envelope but with two separate letters and two postal orders, one for CCA and another for SAR, as I believe they have a lot less time to reply to the CCA.

 

Did you use any Credit Card Cheques?
I did at some point but not recently, probably 3 or 4 years ago. Does this make any difference? They were sent to me back in the A&L days as 'convenience cheques'...
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I don't know the complete position on Credit Card Cheques, only what I've read. Get the SAR info first.

 

BBC NEWS | Business | Crackdown on credit card cheques

 

BBC News - MBNA to stop credit card cheques

 

Most interesting! Thanks for the link, I did use them a few times to pay for essentials like electricity and council tax, back in 2006 it think it was. I had no idea about handling fees or any of that stuff. Presumably the SAR documents will have details of payments made by CC cheque.

 

Thanks again!

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Hi Flowerchild.

 

Have a look at some of the other MBNA threads on this site and you will probably get an idea of what you are up against.

 

On a lighter note they are one of the most incompetent companies as you will see from some of the other members on the site.

 

There is a good letter in the templates library you can send them regarding the harassment calls.

 

I have used it on a couple of accounts my family have with MBNA and it has worked for a while, and if they do come back then send them a follow up threatening letter.

 

I hope this has helped, but do have a look at the other threads you will see you are not alone in your thinking.

 

Have you Defaulted on the card and if so have you received a Default Notice from them.

 

Mrs M

 

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Isn't there something that can be done against MBNA?

 

Probably quite a lot, but us MBNA members would probably get locked up for it!

:D

 

Another club member, welcome flowerchild, you will gets lots of help here

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Hi Flowerchild.

 

Have you Defaulted on the card and if so have you received a Default Notice from them.

 

Stopped paying as couldn't keep up the ever increasing payments of over £200/mth. They haven't sent me a proper Default Notice, just a lot of reminders and threats, latest was a letter asking me to cut up the card and send it back to them which seems to be just a way to humiliate me as I can't use the card anyway! :-x

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Most interesting! Thanks for the link, I did use them a few times to pay for essentials like electricity and council tax, back in 2006 it think it was. I had no idea about handling fees or any of that stuff. Presumably the SAR documents will have details of payments made by CC cheque.

 

Thanks again!

 

 

Yep the statements will contain the info because the interest rates are much higher.

My situation is slightly different, in that I had no Credit Cards, the accounts hadn't been used for about four years. They hadn't sent me

any statements. Out of the blue they sent me some Credit Card Cheques at the time the FOS were useless. I'm just waiting to here from them,

then the fun and games will begin.

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Yes, that's the one! I'll send one out today as they rang my landline and mobile twice this morning at 8:30 and 9:30, they seem to do that every day as well as ringing once or twice during the course of the day and again in the evening! I know the number and don't answer but at times they've used another number.

 

Many thanks!

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Thanks Dotty for the link.

Was half asleep last night, but just wanted to assure Flowerchild that she is not alone on this site.

 

Flowerchild, dont panic yet as you have the default notice to come and all the other rubbish. Chances are they will scr*w up like they usually do.

As Rebel said see what comes up in the statements, you never know you could end up with a windfall. ;)

 

Will be on and off today as I am making an Easter Bonnet for my grandson, I get this job every year and every year he has to have it bigger.

 

 

See Ya Later.

 

Remember keep smiling in the knowledge that we know more than they do.

 

Mrs M

 

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Flowerchild,

 

If not already done, get a ring binder folder, keep copies of all your letters, together with recorded delivery proof of signature which is usually available on the royal mail site a few days after delivery (if your lucky!) Some may advise not to sign your letters, I just send a typed signature in word and MBNA have never questioned it.

 

Most important is that you keep the envelopes of any letters received from them especially the Default Notice as dates VERY important here.

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Good advice Dotty.

 

Yes always make sure you keep a hard copy of any letters sent. My computer fried a few months ago and I lost all data on the hard drive, luckily I had copies of letters in the files I was keeping.

 

Their is a link on here somewhere for a signguard strip you can put on the letters I will ask MR M later for it.

 

When you go on the Track & trace PO site you may not always get a signature. Slick told me it doesnt matter as long as you keep the original posting slip.

 

Mrs M

 

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Many thanks for all your help! :)

 

Just waiting for the $hark$ to come back with something. May try to claim back the PPI, isn't it supposed to PROTECT your payments so you don't have to go through all this? I saw somewhere that you can only go as far back as 6 years due to statute of limitations. Of course they will pass the buck over to their in$urer$ who have never replied to my letters! :mad:

 

Didn't know about the envelopes before - but those from the banks don't come postkmarked in the conventional way, how can you use them to tell when they were posted?

 

Thanks again!

 

Flowerchild

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Hi Flowerchild

 

I have found the Sign guard, go to the following thread:

 

Steve2577 steve v capital / post 58.

 

If you copy the image and then save it to a word document you can copy and use when necessary.

 

Don't forget with the ppi you will also be claiming both sets of interest.

 

We have a claim at the moment which started off at about £4000, after the interest it went up to £14000.

 

So even if you don't get all the statements back weigh up how much you can get from them with what you do get, but still push them for the rest.

 

Someone on here gave me some good advice, hit them with what you have got but let them know you will be coming back when you get the rest of your information.

 

Keep your eye open for the DN because chances are it will be completely useless.

 

Will keep looking in and dont worry you will get some good advice from people on this site when you need it.

 

Mrs M :-)

 

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Have read the thread and I'm a bit confused now. Followed advice from another forum similar to this one I'd found earlier and sent CCA and SAR at the same time to a couple of banks, as they said creditors often send just a copy of the T&C when you ask for CCA; besides I'll need the full set if I want to look at the PPI and other charges such as overlimit charges imposed when my card went over the limit not because I used the card but because the $hark$ increased the rates, PPI, etc.

 

Unfortunately I didn't know anything about signatures when I sent the requests so I just signed the letters as I normally would! :confused:

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Thanks Dotty for the link, for some reason could not get the link up on my computer.

 

Mrs M :)

 

It's good practice for me Mrs M. :)

 

flowerchild, don't worry too much about signing, there is nothing you can do about it now and as I said before MBNA have not questioned it with me. It seems that Cap1 are the ones that use this to delay things.

 

If you don't use the digital signature just make sure you make your signature identifiable to you and copy it before you send it to them.

 

With regard to CCA and SAR at the same time, I personally found it better (as advised on here) to leave it until after default issued as it gives you important information at this point.

 

I believe that CCC's don't always send a copy of the CCA with a SAR anyway, I have just had a reply to my SAR and no sign of it!

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Thanks again for all your help, I thought I'd forget all about this over the Easter w/e but the $hark$ have just rang both my home and mobile numbers, ON GOOD FRIDAY!!! :-x Didn't answer as I googled the number (a different 0800 than the usual) and it belongs to an MBNA-related call centre in India!

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Actually, you can set your mobile to alert you only for calls from certain groups you've set up like family, friends, clients, colleagues, etc. I successfully avoided many 0800 calls that went completely unnoticed (you still get them as missed calls) that way, only changed it as I was expecting calls from recruitment consultants who usually come up as 'private numbers' but I'm going to put it back the way it was for the long w/e, better than switching it off or putting it on silent as you can still receive calls from people you know! ;)

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