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    • Hi, So I sent Evri a complaint via the Resolver website and attached is their reply. I initially went through Parcel2go to book the delivery and apparently my case is with them ? But at least Evri have said that leaving the parcel wasn't a safe place .... Evri's reply "" Hi Andrew,   Thank you for getting in touch with your enquiry regarding parcel reference T00MTA0114261807   Im sorry to hear that you have experienced a problem with this delivery and I can appreciate how frustrating this situation must be for you and your recipient.  I can see that you purchased the shipping label for this parcel via Parcel2Go. While your parcel was sent using the Evri network, Parcel2Go are regarded as the carrier in this situation as they provided you with the shipping label. This means that any claims for parcels which have become lost, damaged or delivered late will need to go directly to them so they can discuss the appropriate next steps with you.   Here is a useful link which may assist you: Parcel2Go Help Centre: https://www.parcel2go.com/help-centre   I understand that you would like to raise this as a complaint so therefore I am going to add the courier onto the non compliance list for leaving your parcel on the door step which we do not class as a safe location. Once the courier is added onto the list, the Field Manager will be fully aware and internal actions will be taken place. We will ensure going forward, your parcels are delivered to your satisfactory needs but if you do require any further assistance on this matter then please do feel free to respond back to my email.  """   Now didn't take out extra insurance but surely I can claim with consumer rights ?  
    • Well, turns out they can! I asked the judge if I could speak first as I said that I had serious concerns that they were going to present evidence that could prejudice the case against me and he refused this and said I'd have time to present my side of the case after the claimant had put theirs. He asked the claimant's representative to put their case and then asked him various questions about different elements of it, notably the Notice of Assignment, the absence of a proper court bundle and then Erudio's response to my CCA s.77 request.   The judge asked for proof that they had responded in full to my S.77 request and when they couldn't provide evidence that they had, he ruled that the case be stayed until such point as they fully comply with the S.77 request. I did ask him to kick the case out due to the length of time that they've had to respond the s.77 request but he said that he felt that from the evidence that he'd read he thought that my defence on limitation was destined to fail and as such he would be depriving them of justice if he kicked it out. He refused to hear any more details of the arguments around limitation. I asked him to put a date where they had to comply with CCA74 by and he also refused to do this. I asked for him to award costs in my favour, and he did so.  They now have to pay me £160 by 19th December. I cannot believe this is still going to be hanging over me, so not a loss but also not a win.  It does feel like a loss as I truly believed this was going to be over one way or the other today. So, looks like you don't get rid of me that easily!  
    • The fashion retailer cuts its revenue forecasts as cost-of-living pressures hit spending.View the full article
    • its for 02 to sort it out with dpd not alot you can do sadly dx
    • we know northants bulk ccbc is going through a very big system change and a rename , and hane only just recently said they'd just updates case status to 4th oct, so your dq was sent after that date. if theres no update by friday i would email your dq to them. dx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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baliliffs and legal owner query Help!


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Hi,

I was wondering if anyone can advise. In 2008 parents leased me their car in order for me to attend university on the condtion that I would maintain the vehicle and return it to them within two year, any damage ect would need to be corrected by me. My parents have the orginal proof of purchase and the written agreement with the conditions outlining that I use it but they own. So far all was well, until last year I received a car parking ticket £25.00 my partner paid it by cheque and that was that. however he stupidly forgot to put the ticket number on the cheque and it never got paid (only just found this out by bank) we moved and never received the co-respondences. A court bailif arrived at my new home and clamped my car demanded £342.00 on the spot or he will cease my car. I gave him an un garaunteed cheque to bide me time to find out what on earth had happended. Off he went I cancelled the cheque and followed the courts advise which was to produce a witness statement and a time extension. The enforcement is on hold at the moment. I produce the lease agreement (not business or firm) but the bailiff refused to accept that my parents owned it and not me. He now won't give the cheque back (just as well it is cancelled) he said once the holding time is finished he is coming back for the car? can he do this to a vehicle that yes I am the registered keeper as the agreement states but not the legal owner. I have followed all the correct paths and the bailif is still making threats. I will still need to pay the fine, but if the enforcement goes ahead can he take the car? I also offered installements originally he declined.

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Just to be absolutely clear who issued the ticket? Was a council or a private company. From you description it sounds like a council job but bailffs can also be used in the county court if you fail to pay in the time specified.

 

The ways of dealing with this differ depending on who issued the ticket.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Why would this matter? Bailiffs are only instructed by the courts, so irrespective of the original pursuer, the matter has now progressed to the enforcement stage. By issuing (and cancelling) the cheque, you may have further problems, as that in itself is classed as fraud.

 

You do not have a lease agreement - not unless your parents are registered with the FSA. Basically, you have an agreement to use their vehicle, and in the absence of you paying, the liability falls onto the Regisatered Keeper (if a Council-issued ticket). The car can be seized by Bailiffs and sold at auction to pay the debt.

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bailiffs do misrepresent. it has been known for bailiffs to clamp a car when they know its not the correct vehcle. they just want money. contact tomtubby and or go to the bailiff section. liability (for council tickets falls to 'the person appearing to be owner' (the RK being the assumed owner) unless it can be shown that someone else is the owner. As I said bailiff are known to ignore clear proof. they are also known to clamp a vehicle before knocking, something they are not supposed to do. Plus bailiffs are known to claim to be from the court when they are acting in a private capacity. Tomtubby and the bailiff section.

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Perhaps there are some devious ones out there, but the same could be said for the debtors. But a bailiff doing as you describe would lose his warrant in short order. I looked into this and last year only found 6 that had been defrocked in this way. You would think that this would be much higher, following the multiple claims of misrepresentation made.

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breaches are much more numerous than the number of defrocked bailiffs. watch one of the TV bailiff programs and you will see many breaches and frequent misreprentation by bailiffs and they don't get defrocked as result.

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Incompetence is allowed, but misrepresentation isn't - which would be what the case is here. I did manage to get one kicked out as he wasn;t licensed to act in my area, and his entire presence did not have the backing of the Scottish Courts. He was defrocked, and became a debt collector. :)

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Hi all, thank you all for your replies x.

 

To answer some of your queries.

It was a council car parking ticket.

The bailiff knew the cheque was only a holding cheques as he was returning 2 days later for the cash or car, he demanded my debit card details but the police told me to give them to him.

In the mean time I contacted the council who explained that I needed to file for time extension and a witness sstatement.

The bailif was instructed by a dept company. I asked to see the paper work it states £90.00 fine to pay the bailif charges made the overal cost of £342.00. I have accepted responsibilty for the ticket, but the car is not legally mine. Although I am the registered keeper.

I am confused regarding the court as there was no court information, other than the traffic enforcement office upon which I contacted and provided the correct evidence. The cheque is not fraud as the bailif new it would not clear I cancelled (as a later precaution ) it as he would not return the cheque and the enforcement has been suspended. The suspension was issued during the 2 days allowed before he returned for the cash/car. Hope this helps

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Hi all, thank you all for your replies x.

 

To answer some of your queries.

It was a council car parking ticket.

The bailiff knew the cheque was only a holding cheques as he was returning 2 days later for the cash or car, he demanded my debit card details but the police told me to give them to him.

In the mean time I contacted the council who explained that I needed to file for time extension and a witness sstatement.

The bailif was instructed by a dept company. I asked to see the paper work it states £90.00 fine to pay the bailif charges made the overal cost of £342.00. I have accepted responsibilty for the ticket, but the car is not legally mine. Although I am the registered keeper.

I am confused regarding the court as there was no court information, other than the traffic enforcement office upon which I contacted and provided the correct evidence. The cheque is not fraud as the bailif new it would not clear I cancelled (as a later precaution ) it as he would not return the cheque and the enforcement has been suspended. The suspension was issued during the 2 days allowed before he returned for the cash/car. Hope this helps

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You do not have a lease agreement - not unless your parents are registered with the FSA. Basically, you have an agreement to use their vehicle, and in the absence of you paying, the liability falls onto the Regisatered Keeper (if a Council-issued ticket). The car can be seized by Bailiffs and sold at auction to pay the debt.

 

No, in the case of an LA ticket, the liability falls on the owner not the registered keeper.

 

OK there is, at law, a presumption that the registered keeper is the owner but this is capable of rebuttal. This may well apply here as effectively what the parents have done is to loan (not lease) the car to their child. This appears to be documented.

 

I am assuming that OP is the registered keeper and the need for this can easily be explained if they were the main user as a necessity to avoid allegations of "fronting" for insurance purposes.

 

The real issue here is not having received the paperwork. To determine this we do need to know if this was a PPC or LA issued ticket as the methodology for dealing with it varies. Whether success is achieved will also depend on the extent to which the OP is seen as the author of their own misfortune by their actions (in seemingly not updating DVLA with address and in how the bailiff has been handled).

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Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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As far as I can gather the original was issued by our Borough Council I would assume LA.

Regarding "fronting insurance purposes" this probably haapens a lot but in my case I have my own fully comp insurance the log book is also in my name but my parents legally own the vehicle. Unfortunately I can appreciate that now I ahve been informed I was totally unaware that DVLA are to be notifed of change of address immediatley I changed my insurance and was changing the details of address when the tax was due oon the 1 march. I am happy to accpet my error regarding change of address as well as the fine. From what I have told the enfocement is on hold pending an enquirey (te7 & te9 form witness and time extension statement) this allows 19 days for the Council to decide the outcome. If I have to pay the fine £90.00 which is very likely what happens to the enforcemnt or bailiff costs? can he still come and cease my car?

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