Advent Computer Training (Hitachi Capital Finance) Discussions

[Willum]

PKF - Updated Frequently Asked Question

Yes, looks as though we cannot continue with Advent as "Hitachi" students, regardless of what happens to what's left of Advent henceforth.

[10pack]

Hi everyone ive just been reading the FAQ'S on the pkf website and saw this section.

5. What about the Hitachi Students and the Cash Students?

Unfortunately, it does not appear that the buyers will be in a position to complete the training

requirements of the Hitachi Students and the Cash Students.

If, on completion of the sales to the buyers, this ultimately becomes that the case, these students will be

advised accordingly.

The buyers may ultimately be in a position to complete the training requirements of the Hitachi Students

and the Cash Students, but this is likely to be at the expense of the Hitachi Student or the Cash Student.

 

am i right in thinking this is because they have nothing to gain from us??? the reason barclays are insisting on a new provider for their students is because they are charging an extortionate rate and stand to make a great profit from them! am i right in thinking this?

 

Hi

I am a Barclays financed advent student I was reading your thread.. my loan was taken out just before Christmas 2009 I never got a chance to get any training I was abroad and decided to start when I got back mid January.

I thought you should know my loan was for over three years at 0% interest... I am aware that others did not get such terms and have high interest payments .

 

I never received information from Barclays in January.. and the email from Advent went into my spam box, my first communication from Barclays was just over a week ago.

But I never the less was aware of what was going on due to seeing the articules on the news media.

I had first contacted Barclays end of January and the guy was helpful enough told me what he knew told me that they would have something to tell me in about a month and that Barclays had over 6,000 students with the same problem as me (all advent sudents??).

 

so I waited and got nothing so I called again and got an irritated young lady who was short with me and could tell me nothing except that it was not Barclays fault Advent went bust, according to her they heard about it at the same time we did, I did manage to get her to freeze my account.

Not that it worked they still took out money in March so I had to call them to give it back.

 

the past few days have been reading we are to be pushed at computeach.

I have been a student with them before, long time back.

I dont think they will have changed much, they have internal exams and have a high pass mark.. at the time when I took mine the questions were not multiple choice and were vague and could have answers depending on your interpretation of the question, that way they kept the students back by failing them repeatedly with the same exam paper until enough had moved forward to keep their training days booked with more bodies at least that what we noticed, so expect a longer than usual training time on each module.

[cashins]

I had first contacted Barclays end of January and the guy was helpful enough told me what he knew told me that they would have something to tell me in about a month and that Barclays had over 6,000 students with the same problem as me (all advent sudents??).

 

A number of companies closed up shop when BPF withdrew finance facilities including Red Driver Training.

 

Have you nt seen this thread:

 

http://www.consumeractiongroup.co.uk/forum/students/244467-advent-computer-training-barclays-85.html

 

David

[10pack]

A number of companies closed up shop when BPF withdrew finance facilities including Red Driver Training.

 

Have you nt seen this thread:

 

http://www.consumeractiongroup.co.uk/forum/students/244467-advent-computer-training-barclays-85.html

 

David

 

Yes.. I was answering the guy with my post about high interest charges from barclays

[lewandot2004]

anyone knows how much time they've got, to pay monies back if i would accept their offer?

[willy1981]

anyone knows how much time they've got, to pay monies back if i would accept their offer?

 

Hi lewandot I was given 10 days to accept my offer. So I think if u accept they'll prob give the old 14 days trick just to keep u hanging on! I have not accepted mine and I am a bit worried they might try and force another provider now!!

[lewandot2004]

they can't force you to take another provider, i think i could probably fight for more, but i'm tired ... i think i'll take it - better than nothing, and it will give me enough money to finish course myself

[willy1981]

they can't force you to take another provider, i think i could probably fight for more, but i'm tired ... i think i'll take it - better than nothing, and it will give me enough money to finish course myself

 

yeah i understand where your coming from its gettin on my nerves now!

the thing is they claim i have done more than i actually have and they are planning on offering me 770 back thus charging me 1980 for 2 books, no exams and no workshops.

[Willum]

they can't force you to take another provider, i think i could probably fight for more, but i'm tired ... i think i'll take it - better than nothing, and it will give me enough money to finish course myself

Please PM me before you make any decisions. You may be interested in some information I have.

 

Everyone: My offer of information is still open. You are warmly invited to contact me for further details.

[gaz1270]

As with any situation like this, accepting the first offer because it is something and not being bothered to fight for more is what all companies hope for in this situation. They know that they are required to pay up hence why they 'accept their obligations' under their contracts. Seeing as they have already made an offer they cannot turn that around now and change their minds, you all have it in writing. It sounds like a long path to go down and the chances are they will suddenly pay up when they realise people are willing to go to court as it would only cost them more overall. Fight it and get back what you rightly deserve, however if you beleive the offer you have got is fair then take it, just please nobody here take it then notice you could have ended up with 2k rather than 500 for the sake of a few extra letters and a month or 2 of waiting and only to regret in the long run.

[Bluedo]

Hi I've been on the Barclays Partner Finance thread and you'll have heard BPF have replaced Advent with Computeach God help us!!

What I would like to know if someone could oblige to help us, did you all threaten Hitachi in letters, or S75 cca or do you know why they are offering refunds did they explain anything to you. We are trying to find if we can fight this in court

[MARTIN3030]

Willum could you please pm me with the info that you speak of.

If my pm box is full - send it to site team via red triangle.

 

Thanks

 

Martin

[gaz1270]

Hi Bluedo,

I myself simply wrote a letter stating that I sought a refund with reference to S75 of the CCA 1974. In due course they replied stating that they accept their obligations under the act and offered me a refund. Needless to say the offer was not great hence why I am still fighting for my full refund the same as everyone else. Sorry I can't recommend something that can get the ball rolling with BPF.

[Bluedo]

Thank you Gaz For reply

That's interesting that they say they were accepting their obligations under the cca. And they feel obligated must mean maybe BPF should also be obligated to refund.

Now I'm wondering if BPF can be made to do the same.Except they've came up with this Computeach and they think that's them fulfilling their obligations.

 

We've all done the same as you guys, sent letters quoting S75 cca and frustrated contract 1943 got that from a lawyer nothings worked. Don't want to accept Computeach as that's out the frying pan into the fire.

Good Luck to you all here hope you get good offers

[davidbetts]

Thank you Gaz For reply

That's interesting that they say they were accepting their obligations under the cca. And they feel obligated must mean maybe BPF should also be obligated to refund.

Now I'm wondering if BPF can be made to do the same.Except they've came up with this Computeach and they think that's them fulfilling their obligations.

 

We've all done the same as you guys, sent letters quoting S75 cca and frustrated contract 1943 got that from a lawyer nothings worked. Don't want to accept Computeach as that's out the frying pan into the fire.

Good Luck to you all here hope you get good offers

 

 

Hi Bluedo,

 

Im guessing the main difference is Hitachi have nothing to gain as it is interest free and that most of us have probably progressed further/paid more and been on the course longer than the BPF guys - making it not viable to go with another provider.

 

Hitachi seem to be willing to write off around 50% for most people (around 2000) whereas BPF will lost several times that. There are also a LOT less people on Hitachi than BPF as evidenced by the size of both threads.

[Bluedo]

Hi Bluedo,

 

Im guessing the main difference is Hitachi have nothing to gain as it is interest free and that most of us have probably progressed further/paid more and been on the course longer than the BPF guys - making it not viable to go with another provider.

 

Hitachi seem to be willing to write off around 50% for most people (around 2000) whereas BPF will lost several times that. There are also a LOT less people on Hitachi than BPF as evidenced by the size of both threads.

 

Thanks David for explaining that. Good Luck with your refunds. We'll keep trying to find something to help us.

[Mannix2901]

Hi guys

 

My 8 weeks of waiting for my complaint to be resolved is almost up as of this coming Friday. If i haven't received a satisfactory resolve by then I will be taking it to the FO our complaints procedure and how to complain

 

I will let you know on my progress.

 

Fight the Power! Stand your ground! The customer is always right especially under the S75 CCA!

 

Peace

[Mannix2901]

Just received an email from Computeach stating that have my details. They're requesting that i verify my enrollment which is BS. I did not sign with computeach so i am now raising my complaint to the FO.

 

Will let you know what happens next

[Willum]

I thought you were a Hitachi student, Mannix!

 

Wasn't it just the Barclays students who were being passed to Computeach?

[willy1981]

Willum do you think that the email is just a mass sent 1? meaning every1 who had training with advents has had their details sent to computeach? it says on the PKF website that the new provider is not going to be taking on the HCF or cash students?

[wizard21]

I'm with BPF, but I think that Computeach have got access to the whole database of ADvent students, hence why you have all got emails too. I'm pretty sure that if you "verified", they would then send you the "financial outlay" required to finish the course.

 

But DON'T verify yourself to them, as this is an indication that you accept Computeach and may endanger any chance of a refund.

 

If anyone wants to know what exams to take to get certified and what books to buy, PM me and i'll let you know - my employer is an MS Gold partner so we have access to a lot of training material that I can recommend

[Mannix2901]

I agree DO NOT VERIFY YOURSELF!!!

Oh and i am HCF client

[steevyp]

I have been on the course for 15 months and not even passed the A+ essentials yet. I have paid so far £2400 to Hitachi capital and i have got an offer back of £1240. Its a rip-of but im just gonna take it and carry on with my studies by myself. cant be bothered holding out for another few months just to get another £400 quid off them or something like that.

 

God luck to everyone else

[Mannix2901]

I have been on the course for 15 months and not even passed the A+ essentials yet. I have paid so far £2400 to Hitachi capital and i have got an offer back of £1240. Its a rip-of but im just gonna take it and carry on with my studies by myself. cant be bothered holding out for another few months just to get another £400 quid off them or something like that.

 

God luck to everyone else

 

mate thats just under a 50% refund?

[willy1981]

PKF - Student FAQs - Sale of Advent to Computeach

Hi every1 saw this on pkf website!!!