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    • If anybody has any advice here, it would be greatly appreciated, I already suffer with pre-existing disabilities & have struggled with this so far. 
    • so return of goods order etc etc read upload  scan pages to jpg, redact in mspaint. the convert to and merge to one mass PDF  read upload and use the online listed sites for all 3 stages. do you want to keep the car? i will guess this was a manual paper claimform direct from the co.court or was it org sent from salford bulk processing and has just got reaq ssigned?      
    • Speaking of the reformatory boys, here they are with all of their supporters, some of whom traveled with them from miles away, all carefully crammed together and photographed to look like there were more than about 80 .. rather like Farages last rally with even fewer people crammed around what looked like an ice cream van or mobile tea bar ... Although a number in the crowd apparently thought they were at a vintage car rally as they appeared to be chanting 'crank-her'. A vintage Bentley must be out of view.   Is this all there is? Its less than the Tory candidate. - shut up and smile while they get a camera angle that looks better
    • in order for us to help you we require the following information:- Which Court have you received the claim from ? Canterbury Name of the Claimant ? Moneybarn No 1   How many defendant's  joint or self ? One Date of issue –  29/05/24 Acknowledged by 14/06/24  Defence by 29/06/24  Particulars of Claim PARTICULARS OF CLAIM 1.  By a Conditional Sale Agreement in writing made on 25th August 2022. Between the Claimant and Defendant, the Claimant let to the Defendant on Conditional Sale. A Ford Ranger 3.2 TDCi (200 P S) 4x4 Wildtrack Double Cab Pickup 3200cc (Sep.2015) Registration No, ******* Chassis number ***************** (“The Vehicle”).  A copy of the agreement is attached  2.  The price of the goods was £15,995.00. The Initial Rental was £8500.00.  The total charge for credit was £3575.;17 And the balance of £11,070.17 was payable by 59 equal consecutive monthly instalments of £187 63. payable on the 25th of each month. 3.  The following were expressed conditions of the set agreement, Clause 8: Our Right to End this Agreement  8.1   Subject to sending you the notice as required by law, any of the following events will entitle us to end this Agreement: 8.1.2  You fail to pay the advance payment (if any) or any of the payments as specified on the front page of this agreement or any other sum payable under this Agreement. 8.1.3 If any of the information you have given us before entering into this Agreement or during the term of this Agreement was false 8.1.4 We consider, acting reasonably, that the goods may be in jeopardy or that our rights in the goods may otherwise be prejudiced. 8.1.5 If you die 8.1.6 If a bankruptcy petition is presented against you; if you petition for your own bankruptcy, or make a live arrangement with your creditors or call a meeting of them. 8. 1.7 If in Scotland, you become insolvent or sequestration or a receiver, judicial factor or trustee to be appointed over any of your estate, or effects or suffer an arrestment, charge attachment or other diligence to be issued or levied on any of your estate or effects or suffer any exercise, or threatened exercise of landlords hype hypothec 8.1.8 If you are a partnership, you are dissolved 8.1.9 If the goods are destroyed, lost, stolen and/or treated by the insurer as a total loss in response to an insurance claim. 8.1.10 If we reasonably believe any payment made to us in respect of this Agreement is a proceed of crime. 8.1.11 If steps are taken by us to terminate any other agreement which you have entered into with us. Clause 9.  Effect of Us Terminating Agreement 9.1 If this Agreement terminates under clause 8 the following will apply 9.1.1 Subject to the rights given to you by law, you will no longer be entitled to possession of the goods and must return them to us to an address as we may reasonably specify, (removing or commencing the removal of any cherished plates) together with a V5 registration certificate, both sets of keys and a service record book. If you are unable or unwilling to return the goods to us then we shall collect the goods and we'll charge you in accordance with clause 10.3 9.1.2 We will be entitled to immediate payment from you for all payments and all other sums do under this agreement at the date of termination 9.1.3 We will sell the goods or public sale at the earliest opportunity once the goods are in a reasonable condition which includes a return of the items listed in clause 7.1.4 9.1.4 We will be entitled to immediate payment from you of the rest of the Total Amount Payable under this agreement less: ( a) A rebate for early settlement ias required by law which will be calculated and notified to you at the time of payment (b) The proceeds of sale of the goods (if any) after deduction of all costs associated with finding you and/or the goods, recovery, refurbishment and repair. Insurance, storage, sale, agents fees, cherished plate removal, replacement keys, costs associated with obtaining service history for the goods and in relation to obtaining a duplicate V5 registration certificate 4, The following are particulars required by Civil Procedure Rules. Rule 7.9 as set out in 7.1 and 7.2 of the associated Practice Direction entitled Hire Purchase Claims:- a)     The agreement is dated 25 August 2022. And is between Moneybarn No1 Limited  and xxxxxxxxx under agreement  number xxxxxx. b)    The claimant was one of the original parties to the agreement. c)    The agreement is regulated under the Consumer Credit Act 1974. d)    The goods claimed Ford Ranger 3.2 TDCi ( 200 PS) 4x4 Wildtrack Double Cab Pickup 3200 cc (Sep2015} Registration No ^^^^^^^ Chassis number ***************** e)     The total price of the goods £19570 f)     The paid up sum £1206 5 g)    The unpaid balance of the total price £7505 (to include charges) h)    A default notice was sent to the defendant on 20th February 2024 by First class post i)      The date when the right to demand delivery of the goods accrued 14 March 2024 j)      The amount if any claimed as an alternative to delivery of the goods 7505 22 include charges 5.  At the date of service of the notice the instalments were £562.89 in arrears. 6. By reason of the Termination of the Agreement by the notice, defendant became liable to pay the sum of £7502 7. The date of maturity the agreement is 24th August 2027. 8. Further or alternative by reasons of  the Defendant breaches of the agreement by failing to pay the said instalments, the Defendant evinced an intention no longer to be bound by the Agreement and repudiated it by the said Notice the claimant accepted that repudiation 9. By reason of such repudiation the claimant has suffered loss and damage. Total amount payable £19570 Less sum paid or in arrears by the date of repudiation £12064 97 Balance £7505 (to include charges.) ( The claimant will give credit if necessary for the value of the vehicle if recovered.)  The claimant therefore claims 1.    An order for delivery up of the vehicle 2.    The MoneyClaim to be adjourned generally with liberty to restore,  Upon restoration of the MoneyClaim following return or loss of the vehicle. the Claimant will ensure the pre action protocol for debt claims is followed. 3.    Pursuant to s 90 (1)  of the Consumer Credit Act 1974. An order that the Claimant and/or its agents may enter any premises in which the vehicle is situated in order to recover the vehicle should it not be returned by the Defendant 4.    further or alternatively damages 5.    costs Statement of truth The Claimant believes that the facts stated in these Particulars of Claim are true. The Claimant understands that the proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in the document for verified by statement of truth without an honest belief in its truth. I am duly Authorised by the Claimant to sign these Particulars of Claim signed Dated 17th of April 2024  What is the total value of the claim? 7502   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Never heard of this   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? n/a Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? After  Do you recall how you entered into the agreement...On line /In branch/By post ? In a garage  Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Were you aware the account had been assigned – did you receive a Notice of Assignment? n/a   Did you receive a Default Notice from the original creditor? They said sent but nor received   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? None seen   Why did you cease payments? Still Paying,   What was the date of your last payment? Yesterday  31st May 2024   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes on 12 Feb 2024   What you need to do now.   Can't scan, will do via another means as you cant have jpg  
    • Now that is an interesting article which adds afew perspective that I hadn't thought significant - but on reflection of the perspectives offered ... Now Starmer is no Blair, however 'blairite he may be perceived, but the Tories aren't tories and aren't even remotely liberal   The fast 'unannounced and unexpected election call from sunack may well be explained by the opinion linked that he hoped reform would be unprepared and effectively call a chunk of Farages largely empty bluster - making him look even more of a prat, leave scope for attacks on shabby reform candidates and mimimise core vote losses to reform - while throwing the 'middle ground' (relative) tories TO THE DOGS - and with the added bonus of likely pacifying his missu' desire to jogg off to sunny cal tout suite somewhat   thumb in the air - I expect about 140ish tory seats, but can hope for under a hundred Reform - got to admit the outside possibility of 1, maybe 2 seats with about 8% of the vote - but unlikely. I think projections of over 10% of the vote for reform is nudged and paid for speculation - but possible with the expected massive drives from Russian, Chinese and far right social media bot and troll prods targeting the gullible.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Swift Reclaim Charges and PPI


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Righto..

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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http://www.consumeractiongroup.co.uk/forum/showthread.php?308509-capquest-chasing-old-citi-card-ppi-reclaim-too-****-WON-****/page12

 

Jacqui, you might find something in the link above. If not, you might want to send either shelley (thread starter) or andyorch a private message and ask them to look in on you.

 

I understand that shelley has done one or two PPI claims so she might be your best hope.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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ok thanks very much for your help, I have drafted a basic but am really not sure never having done it

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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I have completed an AQ before but not for a PPI claim so I doubt my efforts would be of any value.. the link above is for a PPI claim so might have the information you need.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi JacquiO,

 

If you are referring to Section F on the N150, you are asked IF you are enclosing Draft Directions. It's not compulsory.

 

If you want to enclose them, they'll need to be specific to your claim and, in particular, to your evidence (your court bundle) that you intend to supply.

 

You can take guidance from the DD's which Claimants use in credit card cases - http://www.consumeractiongroup.co.uk/forum/content.php?572-Draft-order-for-directions-including-directions-for-disclosure

 

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Jacqui

 

N150 doesn't specifically seek directions, it does however afford the claimant the opportunity to test the defendant.

 

Depending on previous response/s from defendant prior to filing you need to have a think about what directions would assist the court in narrowing the issues

 

If you can't come up with anything, leave blank and file without

 

Gez

 

 

HAVE YOU SENT A COPY OF THIS COMPLETED FORM TO OTHER PARTY ...... YES [Assuming you bring anything new to proceedings]

 

A..

1. No

2. No

3. No

4. This is a straightforward case capable of straightforward remedy. The claimant avers that the defendant has rejected all pre-filing opportunities to mediate.

 

B.

 

Yes.....

 

Claimant is Lip and [pursuant to practice directions] xxxxxxxxxxxxx court is the most appropriate.

 

C.

 

Assume yes??

D.

 

What amount is of the claim is in dispute ............... Total value in your Poc

Applications............

 

Witnesses............. You

 

Experts ....................... none

 

Track........ Not a clue without knowing the value

 

E

 

How long.............. 3 hours [max], if they show up

 

F

 

Proposed directions

 

Have you attached a list of the directions you think appropriate for the management of the claim........... That's for you to decide

 

Have they been agreed with the other party [if you come up with anything you can ask them, doubt they'll agree]............ Yes/No

 

G.

 

Costs.......... leave blank

 

H

 

Fee............. you need to check with the court and submit hearing fee with aqlink3.gif

 

I

 

Attached documents.............. if drafting directions

 

Sent to other parties.................. . yes, if drafting directions

 

When............ +48hrs from postal service

 

Applications ........... ??

 

If yes, what for ............ ??

 

Other info

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Than you all so much for the help and assistance you are giving, it is greatly appreciated.

 

Given it is Swift that is the defendant and given their track record and know for certain they monitor this site, an very reluctant to put information on the public domain, as they will and have traced members and claims from this........

 

The basics they deny and rejected the claim....... the defense is the usual.."It is optional" and they are trying to use "time barred".......lol....

 

There are a couple of other issues but cannot disclose on the public forum, how ever when completed will happily share and given any help back I can.......

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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As has been noted, you don't HAVE to give draft directions but they can be jolly useful. In your case, you might ask for disclosure of the underwriting sheet (or similar) that details what commissions and fees were paid and to whom. I got a court order for such a disclosure against another loan company a short while ago. You would need to give reasons.

 

For the directions you could put something like:

IN THE XXXXCOUNTY COURT

CLAIM NUMBER YYYYYY

 

BETWEEN

 

jacqui

Claimant

And

 

Swift

Defendant

 

------------------------------------------------------------------------------------------

 

DRAFT ORDER FOR DIRECTIONS

 

------------------------------------------------------------------------------------------

 

IT IS ORDERED THAT

 

1. The Defendant, Swift Financial Services Ltd, shall within 28 days of service of this order upon them provide to the claimant copies of the underwriting sheet or other such document or documents as show any premiums, fees or commissions paid or received by the defendants and associated with the sale of policies for payment protection insurance and associated with Swift Loan Agreement number ZZZZZZZZZ and dated xx/xxxxx/xxxx

 

You should attach this order to the N150 and put something in box F about why you want this document. Something like:

The Claimant believes that the Defendant took advantage of her lack of knowledge to pressurise her into buying an unnecessary and useless payment protection insurance policy as part of the Agreement with a view to making a profit through commissions.

 

The Claimant has reasonable grounds to suspect that the Defendant has applied hidden commissions to the Agreement. Hidden commissions are unlawful at common law. Sight of the underwriting sheet corresponding to the Agreement would show immediately and unequivocally whether hidden commissions had been applied to the Agreement or not.

 

The Claimant further has reasons to doubt that any policy was in fact purchased on her behalf by the Defendant.

 

The Claimant respectfully asks the court to consider the attached draft order for directions. The documents requested go directly to liability and quantum of the Claimant’s case and their disclosure is vital to achieving the overriding objective of enabling the court to deal with this case expeditiously and fairly.

 

 

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Thank you for this info guys, it is and has been greatly appreciated, obviously due ot some of the issues I do not wish to put it on a public forum, as we all know Swift are members and do read............lol but will sned to the site team for a quick check over. as has been suggested....

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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There are only 2 yes no boxes at F, there is no space for the explanation to be entered, but I could write it as additional info. in I it ask to set out other info for the judge to consider............ could get that in that way, thoughts?

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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Tick box 'Y' in 'F' and put the justification as I suggested in 'I'. If there is not enough space, write "See attached sheet" in 'I' and attach it on a separate piece of paper, headed "I - Other Information".

 

 

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this is their draft directions

 

 

1 The claim is allocated tot he fast track.

 

2 Each party shall give standard disclosure to every other party by list by no later than 4.00pm on 16th April 2012.

 

3 Any request to insepct or for copies of documents sall be made by no later than 4/00pm on 30 April 2012

 

4 Each party shall be required to seek the permission of the court to call or rely on expert witness of fact on who he intends to rely.

 

there shall be simultaneous exchange of such statements no later than 4.00pm on 21 May 2012

 

5 Each party shall be required to seek permission of the court to caa or rely on expert evidence,

 

6 Each party must file a completed pre trial checklist by no later than 4 pm on 2012

 

7 The claim shall be listed for trial on a date to be fixed during the trial window of and 2012 with a time estimate of 1 day

 

8 Not more than 7 or less than 3 working days before the trial,the claimant shall file at Court and Serve on the defendant a indexed and paginated bundle of documents wich complies with the requirements of rule 39.5 of the civil procedure rules 1998 and the practice directions thereto. The parties shall endeavor to agree the contents of the bundle where possible.

 

9 Not less than 3 working days before the trial the parties shall file and serve skeleton arguments together with copies of all authorities together with copies of all authorities and relevant extracts of any authortitaive texts or other sources which any party intends to rely on or refer to,.

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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this is their draft directions

 

 

1 The claim is allocated tot he fast track.

 

2 Each party shall give standard disclosure to every other party by list by no later than 4.00pm on 16th April 2012.

 

3 Any request to insepct or for copies of documents sall be made by no later than 4/00pm on 30 April 2012

 

4 Each party shall be required to seek the permission of the court to call or rely on expert witness of fact on who he intends to rely.

 

there shall be simultaneous exchange of such statements no later than 4.00pm on 21 May 2012

 

5 Each party shall be required to seek permission of the court to caa or rely on expert evidence,

 

6 Each party must file a completed pre trial checklist by no later than 4 pm on 2012

 

7 The claim shall be listed for trial on a date to be fixed during the trial window of and 2012 with a time estimate of 1 day

 

8 Not more than 7 or less than 3 working days before the trial,the claimant shall file at Court and Serve on the defendant a indexed and paginated bundle of documents wich complies with the requirements of rule 39.5 of the civil procedure rules 1998 and the practice directions thereto. The parties shall endeavour to agree the contents of the bundle where possible.

 

9 Not less than 3 working days before the trial the parties shall file and serve skeleton arguments together with copies of all authorities together with copies of all authorities and relevant extracts of any authortitaive texts or other sources which any party intends to rely on or refer to,.

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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and any tips for defendign I owudl appreciate pms for as I do nto want them reading and knowing in advance :)

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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Jacqui

 

Nothing to defend, they are just following protocol [albeit pushing the dj into a corner at the same time]. What you need to understand is that you've brought the case, the court may or may not understand it, and a dj likes to be shown some direction to consider........ the defendant has provided the opportunity for him to consider the options for managing the case.

 

Have a read of Gregs thread, you'll see what I mean

 

Don't get in a panic...... it's just a standard progression pre-allocation [all p*** and wind really :-) ]

 

Gez

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Basically their directions are just protocol so pointless, you could add your own saying how you would like the case to progress.Are they relying on a witness statement or some sort of fact in their defence?

You could add directions to narrow the points they are trying to defend.

For example you could ask they provide a witness statement or a document that their defence relies on.

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I did reclaim credit card PPI many many many years ago, over 5 to say the least, and the draft directions were nothing like that......lol

 

I have posted mine in the thread.............but as this is SWIFT.......it would be great if there was someone around who had actually taken this route with them, most of the stuff I ahve read is for Banks and Credit card companies........... Swift Advances are a totally different ball game......

 

They do not operate under the normal "rules" of engagement............... they also read the boards :):):) which is why pointers on where to look and and other evidence I would like to keep off the main boards till it has to be submitted :)(:)

 

You see once it has been submitted to the courts and them, thats ok, but if all the defense and everything is out here in the open, they will know in advance what is going on where it is headed and head me off at the pass........

 

I am sure you can appreciate where I am coming from......

 

I appreciate all help and am more than happy to share, once court and submission deadlines have been met.............. which is why I [posted my draft and they're s its the court dealine tomorrow and it has been sent to both so no reason to keep it back..

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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  • 7 months later...

Has anyone else seen this funny joke on Linkin profiles

 

 

Liam Daly's Overview

 

Current

  • Collections Consultantat Swift Advances

Past

  • Collections Consultantat Tessera Portfolio Ltd
  • Senior Advisorat Lloyds TSB

Education

  • Shoeburyness High School

Connections24 connections

 

Liam Daly's Summary

 

 

Highly motivated individual with over 6 years proven collections experience in the prime and sub-prime market. Excellent track record within all aspects of debt recovery and customer service.

 

I am also keen to study for ICM professional qualification.

 

 

Liam Daly's Experience

 

 

[/url]Collections Consultant

 

Swift Advances

 

 

 

August 2010– Present (2 years 4 months)Brentwood

Work within a specialised team for a niche mortgage and secured loan company. Responsible for working a unique portfolio made up of cases ranging from high levels of arrears to vulnerable customers.

Assist with customers’ property sales, mortgage rescue schemes and all aspects of legal proceedings.

 

• Work with customers to understand their financial circumstances and using this information to agree realistic and sustainable arrangements via verbal and written communication.

 

• Maintain own portfolio, proactively building rapport with customers, as a route to resolving arrears situations: reacting promptly in identifying those situations where escalation of action is required i.e. Litigation action.

 

• To be clear and fair in all dealings with customers and third parties, in compliance with FSA codes with particular emphasis on the Company’s TCF policies.

 

• Maintain and develop close working relationships with third parties acting for the company Including local authorities, debt management companies, estate agents and solicitors.

 

• Ensure that all possible steps are taken to reduce the business exposure to loss, including recognition and resolution of fraud and money laundering.

 

• Ensure compliance with corporate policies & process criteria at all times.

 

• Maintain accurate records relating to all activities carried out and in particular with all dealings with the customer.

 

• Prepare and present vulnerable accounts to the board of directors on a weekly basis justifying the proposed course of action.

 

Contribute to identification and development of innovative processes for the operation of the Credit Cycle.

 

 

Collections Consultant

 

Tessera Portfolio Ltd

 

 

 

September 2005– July 2010 (4 years 11 months)Southend on Sea, United Kingdom

Worked the companies most

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